posted on March 4, 2001 05:27:45 AM new
Paypal stole my money! They put a lock on my account, told us to call them, and would not release the funds! We called them, and they told us they are going to keep the money, and we have to appeal at [email protected]. By the way, their appeals dept does not have a phone number. Has this happened to anyone else? Syand.
posted on March 4, 2001 10:52:07 AM new
There has to be more your not telling! They can't just take your money and say they're not giving it back!! Clue us in on the reason! Need more detail in this story!
Please feel free to send me your account information to [email protected]. I will have this looked at and have someone contact you re: the restricted account.
posted on March 5, 2001 04:53:32 PM new
They did the same to me. Someone used an old email account to pay an Ebay auction and they locked it after the money came in!
They say I have to register to get it.. but I do not want to and I do not trust them.
So there goes 38.50 for an auction I will never see. Ticked me off because I had to send the ladies curtains anyway.
I tried canceling Paypal,closing Paypal, changing emails,... everything!
Basically PAYPAL will not allow any changes until I register.
They are shysters.
posted on March 6, 2001 02:14:26 AM new
My Paypal account have been retricted since October 2000. I have email Paypal few time and without getting any reply from Paypal appeal department.On Feb' 2001 my account with lock by them. They just sent me a email to close my account with all my hard earn money all taken by Paypal. ( Around $4,800 )
Below is the email Paypal sent:
Dear Mr.Chan,
Thank you for contacting PayPal.
In order to protect all PayPal customers and the quality of our service, we
take violations of our Terms of Use very seriously.
Following an investigation, this account has been permanently closed due to
violations of our Terms of Use. This decision may not be appealed.
Violations of our Terms of Use that could constitute criminal conduct may
be reported to law enforcement authorities.
If you have any further questions, please feel free to contact us again.
posted on March 6, 2001 04:20:12 AM new
It was my understanding that if your account was closed, PP would send you a check for the balance. Is this not true?
zeenza - Why did you "have to" send out your item before you had the payment? I've had people send me PP payments, which I state in my auctions that I DO NOT accept. I simply email them, tell them to cancel the PP transaction and send a check or money order. I've never had a problem, and I certainly don't ship until I have payment in hand.
[ edited by joanne on Mar 6, 2001 04:22 AM ]
posted on March 6, 2001 09:28:17 AM new
I'm really beginning to think that most so called paypal problems are actually user problems and not the fault of paypal.
posted on March 6, 2001 06:15:50 PM newI'm really beginning to think that most so called paypal problems are actually user problems and not the fault of paypal.
There sure do seem to be plenty of posters with complaints which are vague to the point of lacking credibility.
posted on March 6, 2001 06:47:04 PM new
sg52, I agree with you. No facts, no reasons, sure.
If you went against the terms you agreed to, whose fault is that? What did you do? No company, paypal or any other would keep $4800 for no just cause. That would be grand larceny, fraud, or who knows what else? Give us the facts, please!
