Home  >  Community  >  The eBay Outlook  >  How do you sellers handle eBay downtime?


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 marble
 
posted on March 9, 2001 03:00:44 PM
What's the worst thing that's happened to you as a result of eBay being "down"?

Were you forced to sell something for less than you wanted to?

Did any of your auctions close with no bids during the downtime?

I've heard eBay will extend auctions when system downtime exceeds two hours. Did they ever NOT do this for you? And, as a result of this "extension" was your planned auction close time adversely effected?

How did you handle this - did you complain to eBay, did you contact your bidders to let them know the auction time had been extended, etc.

Writer doing research - thanks in advance for any experiences you care to post. If you'd rather email me, please do so. [email protected].
 
 mrssantaclaus
 
posted on March 9, 2001 03:20:09 PM
Here is your answer:


http://www.auctionwatch.com/mesg/read.html?num=28&thread=52059

Copy and paste -- and enjoy!


BECKY



 
 marble
 
posted on March 9, 2001 03:41:38 PM
Thank you! That's a long thread with some very nice pictures! Nice to see faces to go with board names. So that's what sellers do DURING downtime, I presume.

How about afterwards when the show's on the road again?

 
 phbroz
 
posted on March 9, 2001 03:43:15 PM
The same way I do here.......with anger. Did you expect different?

 
 dman3
 
posted on March 9, 2001 03:58:01 PM
handle ebay down time by takeing a nap because when it goes up the war will start all over again.

dont worry so much about the end bid you cant control that the bidders do just set the price at the min you are willing to accept and take what comes your way .

you cant control the internet no more then you can control the weather .


http://www.Dman-N-Company.com
 
 marble
 
posted on March 9, 2001 04:46:32 PM
Very interesting responses, both here and in email. Some folks act, and others react.

Do any of you use reserves to protect yourself against system downtime? Or, have you ever closed your auctions and re-listed them so they get the amount of exposure you originally planned?
[ edited by marble on Mar 9, 2001 04:47 PM ]
 
 dman3
 
posted on March 9, 2001 05:26:56 PM
Frist you dont know when ebay is going to crash so you would be closeing your auction on a whim that it might go down an hour or two before the close pluss even if you close it you still pay the listing fee.

Many times reservers hinder bidders so you tend to get less interest in your auction from the start.

The key is to relax what you might lose from a few sales one day you will make up on a few in the future I have listed items I figured to be one bid wonders and only if I started then $2 or $3 that ended with a bidding war at $20 and $30.

And I have listed some Items I concidered sure winners so I put out a little more when I bought it then I usually would that I lost my shirt on ebay up time and down time works the same one day you might lose that last bid on one item and the next a bidding war on that item you have listed three times before makes up the difference and more.

This is not Retail sellers dont decide the sell price no matter what happens.
http://www.Dman-N-Company.com
 
 marble
 
posted on March 9, 2001 05:57:46 PM
Frist you dont know when ebay is going to crash so you would be closeing your auction on a whim that it might go down an hour or two before the close pluss even if you close it you still pay the listing fee.

Sorry I wasn't more clear, dman3. I meant auctions that are still running when the site comes back up. It might be important for some sellers to have a 5-day auction running for 5 days with no interruptions. Why? I don't know, really. But it might be important to someone - that's why I'm asking.

 
 dman3
 
posted on March 9, 2001 06:38:28 PM
You Would still end up paying for the closed listing and pay for the relist if it closes the second time if it fails to get bids again.

As for me I still use 10 day listings for most my auctions I just seem to get more bids this way then with 7 or 5 day listings
and my item are in the ebay search for a far longer time as well.

to me the extra .10 is worth the extra hits and more sure chance for sales.
http://www.Dman-N-Company.com
 
 outoftheblue
 
posted on March 9, 2001 09:13:00 PM
Become a buyer. I've had some of my best deals right after down times if the auctions are not extended.

 
 dman3
 
posted on March 9, 2001 09:42:18 PM
outoftheblue

My Kind of bidder When Ebay toss you a lemon make lemon aid.

Since I list my Auction at what I am willing to exsept I love these type of buyers.

Canceling an AUction these days is a sad and exspesive delema not only is ebay chargeing but if your useing other online services to manage your auction they are chargeing too no one is giveing fee back.

every penny I spend listing is one penny less profit I will make on my item.


http://www.Dman-N-Company.com
 
 marble
 
posted on March 9, 2001 10:07:05 PM
Thanks for the discussion! I have a good start on the article.

 
 
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