roadsmith
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posted on March 15, 2001 08:31:26 PM
Is there any way to find out how AW is doing since the new stuff went into effect Wed.? More launchings? Fewer?
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sharkbaby
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posted on March 15, 2001 08:39:23 PM
I know one thing~! A lot of people are having A LOT of problems launching from AW! It's amazing that I can launch from any one of a number of places and have NOT A SINGLE PROBLEM with new or relists, but there are tons of problems listing from AW at any given time....hmmmmm......
Lots of luck, everybody! You'll need it!
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joice
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posted on March 15, 2001 08:50:00 PM
sharkbaby,
Please outline your launching problems for the CS Reps. This is top priority stuff for AuctionWatch.com and the Service Reps and Engineering need to know about all issues relevant to launches.
Post to the Services forum, the sooner the better as they will want to get you up and running quickly!
Joice
Moderator.
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bootclan
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posted on March 15, 2001 09:33:04 PM
I am curious as to why sellers would have better success listing with someone else yet come back to AW where they have nothing but problems. Seems odd to me !! I listed auctions this evening at AW and everything went very smoothly.
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weepinkie
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posted on March 16, 2001 07:53:34 AM
I'm an AW user and I haven't experienced any significant problems using AW.
Even though AW has begun charging for its services, I have found that I save enough time and effort using AW to more than justify the cost of using it.
No, I'm not a shill. I've just found that I can pay AW a little bit of money, and get a lot more back for the expenditure.
Hey, I'm always willing to trade a dime for a buck!
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corrdogg
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posted on March 16, 2001 08:43:45 AM
"No, I'm not a shill."
Thank you for pointing that out.
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Meya
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posted on March 16, 2001 09:15:58 AM
It's always helpful when those who aren't shills wear the proper T-shirt. How else can we tell the shills from the non-shills?
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eventer
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posted on March 16, 2001 09:18:37 AM
Meya,
Ooooh, I think you just pointed out another fee ebay can institute...a "no shill" logo for buyers/sellers.
Kind of like verification..where you agree to not engage in shilling!
They can stick it right next to your feedback total. 
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tillies2treasures
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posted on March 16, 2001 09:32:11 AM
Moderator; The issues ARE addressed on the proper forum! Please go look. They are NOT being address! Look at ERROR...Im still waiting for this to be address...Look at the RELIST problem..Im still waiting for a logical answer...
Thank you
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MartyAW
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posted on March 16, 2001 09:48:47 AM
Hi tillies2treasures,
Two minutes after you made your post, there was a post to this thread regarding listing issues:
http://www.auctionwatch.com/mesg/read.html?num=15&thread=45320
They are doing the best they can to fix those problems.
Sorry for the inconvenience.
Marty
Moderator
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sharkbaby
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posted on March 16, 2001 09:58:09 AM
For bootclan: A response to your smart aleck question - I do NOT launch auctions here anymore. I still come to the forums sometimes and have seen SCORES of posts from people with problems listing & with their pics....Was merely offering an opinion regarding same. Ok? I'm glad for you that you're not having problems here. I wish the MANY that are will get the help they need before they lose too much money!
Anyway, sorry, I got slightly off the original point which was - While I am launching elsewhere and having NO problems with my listings, why are all these people launching here having so many problems? It's not eBay!
[ edited by sharkbaby on Mar 16, 2001 10:00 AM ]
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RainyBear
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posted on March 16, 2001 10:32:09 AM
How is AW doing?
Well, I'd guess that profit-wise they're doing better than before. Having even one person pay to launch auctions is an improvement over having thousands launching for free.
Haven't you heard that there's no such thing as a "free launch?" 
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bootclan
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posted on March 16, 2001 05:40:45 PM
Responding to Sharkbaby - I go to this board to read and become more informed on how to improve my auctions and how to become more efficient with my listings on AW. I am tired of complainers who come to this board to tell how good it is somewhere else. More power to you, just don't clutter up the boards with "good luck AW users you are going to need it" Sniveling whiners grow old very quickly and waste my time.
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vargas
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posted on March 16, 2001 07:18:28 PM
Sniveling whiners grow old very quickly and waste my time.
bootclan AW's message boards have a nifty little feature you might want to employ -- it's called "ignore."
There, now the posters you consider "sniveling whiners" won't bother you and those of us who choose to can continue to consider their thoughts and experiences when we come to this board to learn how to improve our auctions in the most efficient manner.
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tomwiii
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posted on March 16, 2001 07:32:53 PM
Hey! I resemble that!
Us sniveling whiners have feelings too! Ya know?! Could be worse: could be a nattering nabob of negativism!
or a...
 
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bootclan
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posted on March 16, 2001 07:36:32 PM
Responding to Vargus - If my post bothers you why don't you take your own advice, put your "nifty little feature" to use, and "IGNORE IT".
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sharkbaby
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posted on March 16, 2001 07:44:30 PM
You know, bootclan, others are entitled to their opinions and yours (thankfully!) isn't the only one out there!
Now, it used to be that rudeness, and childish name calling wasn't condoned on these boards but now, obviously, just as long as your childish attitude is on the side of the AW agenda it is allowed. So, go for it!
PS...You're not breaking my heart!
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Meya
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posted on March 16, 2001 07:44:44 PM
<snif> I need a kleenex...
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noshill
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posted on March 16, 2001 07:51:39 PM
The real noshill has just arrived!
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sharkbaby
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posted on March 16, 2001 07:58:13 PM
Poor Meya! Are you a snivel baby too? Well, I guess there are a lot of us so-called "snivel babies" out there!
Does the expression "last laugh" ring a bell? Goin back to the diner babe! Where people are civil and mature enough not to call each other names...
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eventer
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posted on March 16, 2001 07:58:49 PM
noshill,
Darn..and here we were hoping for a new logo from ebay. 
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noshill
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posted on March 16, 2001 08:52:07 PM
eventer,
Will this one do for now? 
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Kaneen
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posted on March 16, 2001 10:58:59 PM
bootclan - "sniveling whiners!"
Apparently now a portion of you "thousands" who have signed up for an AW fee plan feel that you should be the only ones to have a voice on these message boards. I salute you for your loyalty to the new regime.
However, AW has not (yet) imposed fees for the information and messaging portion of this site. In fact, they proudly boast on their "About Us" page to their potential advertisers that they lure "four million unique users" to this site regularly!
AW allowed us all to register as users and offered services like the message center to everyone. But now it seems as though a small percentage of those 4 million or so users think that because they have agreed to the new fee plans that they are the only ones whose voices deserve to be heard. Apparently the AW community is no longer a place where free thought and free speech are valued.
There are many voices in this community who feel that voicing our concerns in this public forum may be the only way to bring about the positive changes that would return this site to being a valid service to its customers. I want to be clear...I support AW's decision to charge fees for services provided 100%, and I am not "sniveling and whining" for a free lunch! They deserve to be compensated for their services, and I've not read one post that challenges that notion.
My reasons for not signing up for a paid plan on this site are simple and as follows:
1) A final value fee is ethical for an auction hosting site, but completely unethical and unfair for an auction assisting site! It is unacceptable. I've stated this case before, but the final value of an item has no relation whatsoever to the amount of service that has been rendered by AW. AW's fees should be flat rates (preferrably listing fees in order to be fairest to all) for services provided!!
2) AW did not make a "good faith" effort to establish their new fee plans in a professional businesslike manner which would instill confidence among its users. For example, it was not clearly thought out as to how one would receive compensation (refunds) for failed AW services, non-paying bidder refund situations, customer reviewable account statements, site security issues, etc. Just read the other posts on these boards from users who are encountering problems. While bootclan may not be among those with difficulties and confusion, there are many legitimate paying customers who are! AW's lack of planning and well thought out, clear and concise policies on these issues has caused nothing but confusion and has lead to poor customer service.
AW's management has chosen to allow the moderators of these boards to be the front line of the defense for dealing with these issues, yet it is obvious that even the moderators (who are doing a great job under these difficult circumstances in which they have been placed through no fault of their own) don't have a clear understanding of the ever-changing "policies" associated with the new fee plans.
People can complain about the numerous ebay rules, policies and guidelines all they want...but at least ebay is a professional for-profit business who has taken the time to clearly state their policies and procedures. Ebay's policies and procedures are in print and readily available to their paying customers, whether one agrees with them or not.
3) AW users have always encountered occasional site malfunctions, errors, and problems. When this was a free service, this was accepted as being a given. After all, what do you expect for free? The very minute AW began charging for their services, they raised the bar to a new standard of service and performance. They now have an ethical and legal responsibility to provide a customer with what he/she pays for. I have seen no signs that this site is in position to do that in a reasonable manner. If AW had put in place all the necessary mechanisms (ie. clear, concise, non-confusing, written policies about how business will be conducted, how refunds will be given, how complaints will be handled, how customers will have access to account information, etc.), charging the new fees would be justifiably acceptable (except for the FVF...no justification for that on any grounds!).
To haphazardly unveil these poorly conceived fee plans and related issues two weeks before instituting them shows a lack of professionalism and business planning on the part of AW management.
So...as long as AW's fee plans include unethical Final Value Fees; an absence of clearly stated business policies and procedures; inadequate site performance and customer service to match the new standard for doing business associated with being a pay service; conduct by management detrimental to promoting community trust (ie. censoring and deleting threads that voice real concern opposition to these critical issues)....
I for one will continue to be a non-paying "sniveling whiner" who exercises his right to speak freely with the goal of promoting positive change. I will use and pay for these services as soon as AW makes a good faith effort to address these issues, and communicates that to the community with something more than, "We're checking into it..."
bootclan - perhaps you should consider a change of address to a country where "sniveling whiners" are not tolerated. On second thought, with the new fee charging AW, perhaps you are right at home.
(not "Kaneen" on ebay)
[ edited by Kaneen on Mar 17, 2001 12:51 AM ]
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bestofstuff
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posted on March 16, 2001 11:07:56 PM
Couldn't have said it better!
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outoftheblue
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posted on March 17, 2001 01:43:13 AM
Thanks to all of those "sniveling whiners" out there I now have most of the things that AW offers (bulk launching, templates, better image hosting, and a few features AW doesn't offer) and I'm not paying a dime for it.
Thank you all Except for the message boards I no longer use any AW features.
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corrdogg
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posted on March 17, 2001 04:12:55 AM
Kaneen:
Thank you for your articulate assessment of the situation. I agree completely.
I am also a "sniveling whiner" who has relinquished the services of AW. I began using AM Pro after reading how convenient it was. While I enjoyed using it, I don’t wish to increase my costs simply for presentation and scheduling reasons.
The decision to charge for the service PLUS a FVF prompted me to examine what I was doing and to revise and update all the methods I had developed prior to AM Pro. I have acquired 100 MB of storage and have become self-reliant once again.
I feel that my time with AM Pro was largely wasted – I was simply among the Beta testers that AW used to work most of the bugs out of their system. This was a good wake up call not to waste my time on someone else’s business but to take care of my own business.
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kellyb1
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posted on March 17, 2001 11:45:49 AM
Tomiii: "...a nattering nabob of negativism!"
Very poetic! I have a test coming up on Wed about tropes and figures...can't remember what this one is called but know that it will be on the test!!
Road: I too would love to know. I think that AW is a private company and not on the stock exchange, which makes it harder to get info, if I am not wrong.
Kelly
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tomwiii
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posted on March 17, 2001 11:56:32 AM
Kelly: that was stolen from SPIRO Who?
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triplesnack
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posted on March 17, 2001 12:32:05 PM
"Haven't you heard that there's no such thing as a "free launch?" - RainyBear
Ouch!
Why does this whole firestorm over fees suddenly seem to me to be an elaborate set-up enacted just to provide RainyBear the opportunity to deliver this atrocious pun?? Makes me think of the sci-fi short stories Isaac Asimov used to write that would always end with a groaningly outrageous pun.
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tomwiii
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posted on March 17, 2001 12:36:38 PM
...or...
Sherman & MR. Peabody!
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