Home  >  Community  >  The eBay Outlook  >  EBAY ignoring preferences AGAIN!


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 abacaxi
 
posted on March 23, 2001 05:25:49 AM
Check your preferences ...

I'm getting daily status reports, despite having the NO box checked.



 
 melstep
 
posted on March 23, 2001 07:54:14 AM
I received this a while back from Ebay:



**********Important Information from eBay!!
--------------------------------------------------------------------------------

Dear xxxxx,

Several times a month, eBay sends out valuable email communications with news, offers and special events that help you buy and sell. Unfortunately, we have noticed that an error occurred during your registration process that prevented you from receiving these communications. Many of your Notification Preference defaults were set to "no" rather than to "yes", which means that unlike other eBay members, you're not receiving these types of communications.

We'd like to resolve this problem quickly and efficiently. Therefore, on 12/19/00, we returned all your Notification Preferences to the standard default of "yes" to put you in line with the rest of the eBay community. However, we want you to choose your Notification Preferences rather than rely on our standard defaults and will therefore not include you in any communications until 1/04/00. This will provide you with some time to evaluate these choices and modify your Notification Preferences. You will, however, continue to receive certain administrative emails that are part of executing your eBay transactions.

Of course, you can review and change your Preferences by clicking here.

You can also change your Notification Preferences at any time by selecting site map.

As always, your privacy is extremely important to us. To learn more about your relationship with eBay, refer to the User Agreement and/or Privacy Policy today.

We apologize for any inconvenience this may cause you. Thanks for being a valuable part of the eBay community.**************



I sent them a reply noting that if I had wanted to update my preferences, I would have done it myself.........Here's the Reply....



*****************Hello,

I'm truly sorry for any inconvenience this has caused you.

I double checked your preferences and made sure that they were set to
not receive our promotional mailings. Please accept my apologies for an
inconvenience this has caused you.

Regards,

James P. S.
eBay Senior Customer Support Representative
______________________________
eBay
Your Personal Trading Community (tm)

*******************************************


Sheesh!!

Edited cuz of Speelling...
[ edited by melstep on Mar 23, 2001 08:07 AM ]
 
 
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