cdnbooks
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posted on March 24, 2001 08:12:28 AM
I have a US seller who is being told by his PO that air letterpost to Canada is for letters only.
It only been 10 weeks that this has been the new term for small packet air.
Can someone lead me to the part of the US postal service site where the definition of letterpost is found.
Thanks
Bill
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reddeer
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posted on March 24, 2001 08:14:47 AM
Bill,
I lost that bookmark, but I know where to dig it up. BRB
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cdnbooks
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posted on March 24, 2001 08:17:50 AM
Thanks
But for a moment there I was afraid that you would be right back before I figured out what BRB meant!
Bill
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reddeer
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posted on March 24, 2001 08:19:57 AM
Bill
http://new.usps.com/cgi-bin/uspsbv/scripts/category.jsp?C=-10848
Then click on "International Rates & Fees"
Then on "Categories of International Mail"
[ edited by reddeer on Mar 24, 2001 08:22 AM ]
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sun818
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posted on March 24, 2001 08:20:10 AM
> I have a US seller who is being told by
> his PO that air letterpost to Canada is
> for letters only.
I thought that too, but I was able to ship items under 4 lbs. via Letter Post Air Mail to Canada, Australia, and UK.
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toke
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posted on March 24, 2001 08:21:15 AM
I dunno if this is what you want, but I click on USPS International mail...Canada. Put in 8 oz. package, and this is what I got as an option....
Airmail Letter-post
4 - 7 Days
$2.35
Max. length 24", Max. length,
height, depth combined 36"
Obviously NOT just for letters, unless you have a great deal to say...
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cdnbooks
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posted on March 24, 2001 08:45:40 AM
Reddeer
Thanks. That's the info.
I passed it along to the seller who has refused to show it to his PO and we have agreed to terminate the transaction.
Seller is placing total blame on PO and refusing to take any responsiblity for getting the correct postage. A real "not my job" approach.
And yes, this was an item offered Internationally.
Bill
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reddeer
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posted on March 24, 2001 08:48:56 AM
Bummer, sounds like a real loser.
[ edited by reddeer on Mar 24, 2001 08:49 AM ]
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cdnbooks
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posted on March 24, 2001 08:52:31 AM
The worst part is that this item was for my (now very disappointed) daughter.
Bill
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reddeer
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posted on March 24, 2001 08:55:24 AM
That stinks. I hope you used your buying ID, and leave appropriate feedback.
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katiyana
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posted on March 24, 2001 09:05:56 AM
Hopefully you'll find a seller more experienced with international sales so you can get this item for your daughter..
What was it, might I ask?
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Zazzie
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posted on March 24, 2001 01:18:50 PM
do tell cdnbooks!! What was the item....maybe somebody here can help ya out to get the same item.....and not let a postmaster who is King of their tiny kingdom thwart the shipping of it.
edited cause I got my Canucks all mixed up
[ edited by Zazzie on Mar 24, 2001 01:35 PM ]
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cdnbooks
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posted on March 24, 2001 01:40:41 PM
Zazzie
It was a stuffed animal to add to my daughter's worldrecord-sized collection. Another will come along, and might even please her more. This too shall pass!
However, this doggie was really cute and a complete steal (she was paying with her own hard earned money), and that may be part of the problem with the Seller here.
Let me restate something I have posted before: I just can't believe the shoddy treatment that our American friends accept from their PO's and banks. They both seem to offer a very disgraceful excuse for customer service.
Bill
can't spell or type
[ edited by cdnbooks on Mar 24, 2001 01:45 PM ]
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kyna
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posted on March 24, 2001 05:33:51 PM
Hi, Bill:
It seems to depend on the Post Office. I mail books regularly to Canada using Air Letter Post with nary a problem at the Post Office I usually go to in West L.A. Had to go to a P.O. in Van Nuys and they wanted to charge me $13.00 to mail a book Parcel Post to Canada and said I couldn't mail it Letter Post. I waited and went to my usual P.O. - mailed Air Letter for $4.00 without a hitch. Your seller should have tried a different P.O.
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nowwhat
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posted on March 24, 2001 05:41:46 PM
Unfortunately some employees aren't very familiar with Postal rules, rates, procedures or what-have-you. They merely react to the word letter and jump to the wrong conclusions. I guess we have to come well prepared with print-outs from the USPS web site in order to get accurate rates in some cases.
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mrpotatoheadd
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posted on March 24, 2001 05:49:48 PM
cdnbooks-
I just can't believe the shoddy treatment that our American friends accept from their PO's...
It's not that I accept it- I have no choice. I have filled out a dozen of their "Customer Comment" cards, and left comments on their website nearly as many times, and they do nothing. Maybe the fact that they have no competition for my business has something to do with it. 
The way it seems to work is... each post office picks one or two rules that they decide to interpret contrary to every other post office in the country, and they stick to it no matter what.
My post office has problems with #10 envelopes. They refuse to allow you to insure anything in a #10 envelope beacuse, they say, anything in a #10 envelope is a letter, and you cannot insure letters.
Also, if you put anything in an envelope that is thicker than a half a dozen folded sheets of paper, put a stamp on it and drop it in the box, they will return it to you marked "Return for proper packaging- Hard or bulky objects in letter size envelope prohibited".
I can drive to the town 20 miles east or west of here, and they will accept the exact same item, no questions asked, and they will even allow you to purchase insurance. Go figure.
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reddeer
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posted on March 24, 2001 08:47:19 PM
Doesn't the USPS have a 1-800# that you can call?
If I have a problem with a local PO I call Canada Post & rattle some cages.
Y'all take way too much crap from your postal clerks.
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mrpotatoheadd
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posted on March 24, 2001 10:40:17 PM
reddeer-
Yes, they have an 800 number. It isn't any help though. You can call for information, but it won't matter- if your local post office disagrees with what they said, they'll just look at you like you're from another planet when you try to explain that you were told otherwise by their own customer service. If you call with a complaint, it goes into the same black hole as the written complaints.
Y'all take way too much crap from your postal clerks.
Well, maybe. Are you familiar with the term "going postal"?
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reddeer
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posted on March 24, 2001 10:49:36 PM
Are you familiar with the term "going postal"?
Yes, but up here they toss snowballs when they get worked up into a lather. 
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lanefamily
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posted on March 25, 2001 09:33:21 AM
Have it sent to me, I will forward it to ya. I can even mark it as gift since I will receive no mony for it hahahaha.
I am serious, if you want it I will be glad to help out. I send CND all the time. I promise I would not steal your doggie either.
Jim
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