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 Pic3kett
 
posted on April 3, 2001 08:54:43 AM
I went through the paypal process and set up my account and became verified NOW I have three people who are trying to send me money through paypal and they got a message saying UNCLAIMED can somebody PLEASE HELP I've heard to many good things about Paypal to turn away now.

 
 eventer
 
posted on April 3, 2001 08:59:40 AM
Send them an email & tell them to make SURE they are using the correct email for you. A large portion of the unclaimed situations are for putting in the incorrect ID or email address. Had one this morning myself!

 
 ExecutiveGirl
 
posted on April 3, 2001 09:10:23 AM
Check with your buyer and make sure they didn't put a period at the end of your email address. When I had my Paypal account I often had people send payments to my email address and they put a period at the end of my email address and they didn't go through.

And just out of curiosity... did you read any of the BAD things about Paypal before you signed up with them? I had over 1,000 transactions with them and I finally closed my account in November of last year, due to several problems. It just wasn't worth the headaches.

 
 kyms
 
posted on April 3, 2001 09:58:36 AM
Which headaches are you talking about? I have had an account with PP for 1 year and could not be happier... Personally I dislike Billpoint, I hate that sweep feature, wish I could turn it off.
I know people have horror stories, I have a few of my own, but none involved Paypal. (maybe I should be knocking on wood?)

 
 eventer
 
posted on April 3, 2001 10:18:34 AM
There are BAD aspects to EVERY payment system, just as there are GOOD aspects to each of them as well.

Like kyms, haven't had a bad minute so far that wasn't covered by either my own mistake or someone else mis-entering information.




 
 paypaldamon
 
posted on April 3, 2001 10:31:27 AM
Hi,

The payments would not have hit your account because of one of two reasons:

1. Typo in the email address
2. Routed to incorrect domain name (such as .net and .com is the registered email address).

The users sending payment can reverse these transactions and send to the correct email address to solve this problem.

Thanks.



 
 john011
 
posted on April 3, 2001 10:41:08 AM
Pic3kett
Have you logged on to Paypal since they sent you payment? I sometimes receive UNCLAIMED notices when the buyer doesn't use a varified shipping address. Usually there is a UNCLAIMED button next to the status in the Recent activitys. If you click on it, it will ask you if you want to accept the payment from them.

 
 Empires
 
posted on April 3, 2001 01:11:53 PM
Damon, I noticed in my history that no payments show between 3/01 and 3/24. What's up with that?

Thanks!

 
 Pic3kett
 
posted on April 4, 2001 11:49:06 AM
Thank you to all who have reply to assist me on this matter, I ended up calling Paypal and straightened everything out

 
 
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