Home  >  Community  >  The eBay Outlook  >  Ebay says "the situation has been corrected


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 phbroz
 
posted on April 4, 2001 02:54:51 AM
I sent eBay an email yesterday as to the situation of not being able to accesss email addresses. Here's the response I received 7 hours later........


Subject: I am getting an error message. What should I do?
Item:
Message: I can't seem to get any user info (email addresses) on the
winners of my auctions that ended tonight. Is Ebay having problems in
this area that they are not aware of? I keep getting the message that
"this functionality is unavailable".

Thank you,
Phil



Hello Phil,

Thank you for reporting your inability to access parts of our site. Our
engineers worked quickly to correct the situation. In accordance with
our Hard Outage policy, no auctions were extended. For more information
on this policy, please visit the location below:

http://pages.ebay.com/help/community/png-extn.html

We sincerely apologize to all members that have been inconvenienced by
this and thank you for your continued patience and support.

Regards,

KayCee eBay Customer Support



So, I guess we are ALL just imagining that we're having this problem, huh?
[ edited by phbroz on Apr 4, 2001 03:21 AM ]
 
 
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