posted on April 4, 2001 07:41:13 AM
I don't understand the FVF credit request form. Here's what happened.. Buyer sent $, I sent item, buyer found defect and returned item, I returned his $.
So I filed NPB (mutual agreement to cancel), then later filled out the FVF form.
It asks did buyer send you $? I say yes and amount is $10 (amount of final bid)
Page comes up says invalid credit request amount. How come?
So I fill out saying buyer did not send me $ and I put in $0.00 .. Then it gets processed okay.
What is the rule for filling this form out re Did buyer pay, and amount?
posted on April 4, 2001 07:46:11 AM
Because the funds were returned to the buyer, you netted 0 for the transaction and are entitled to a full FVF credit for the lising.
posted on April 4, 2001 08:22:13 AM
If you received XXX dollars & returned same, then you put in $0. If you received XXX dollars but returned something less (such as for a partial refund or you sold it to the second high bidder for less due to a deadbeat), then you put in the amount they did pay.
