posted on April 6, 2001 07:56:43 AM new
Hmmmm, the charms of a company that wishes to remain outside of regulation! There is much in this section of the online trading that seriously needs regulation. I can only assume that they still have a payment that they took on my behalf without my authorisation, but because they had not entered the Australian marketplace, I was not entitled to receive from them.
They may consider these types of actions to be loosely ethical, but they continue to take, tie up and trade on other peoples money without any authorisation, legal right or regulation.
How do they survive without yet acheiving profitabiity??? Do the math, and you may work it out....
posted on April 6, 2001 08:30:05 AM new
Okay, now I AM confused. I too use a debit card. The article meant that this is happening for instant purchases...is this the same as the send money feature through PayPal? To date (and I have used the service for about a year)I have had no problems with PayPal. I never have seen a double post on any transaction. Damon if you're here, can you reply?
posted on April 6, 2001 08:59:39 AM newHmmmm, the charms of a company that wishes to remain outside of regulation! There is much in this section of the online trading that seriously needs regulation.
Maybe you're unfamiliar with securing a service when you still pay by check. This isn't a new, and it isn't limited to just PayPal or the online world, but any business that requires a card even if you're going to use your check. The only thing required is a customer that isn't aware of what they are doing, god forbid they accept any responsibility. If I go rent a car, or carpet cleaner, and use my MasterCard or Visa debit card as 'security' and then pay by check from the same account I'll get double billed till the hold is withdrawn off the plastic. If I do that and bounce checks because I didn't understand what I was doing my local paper wouldn't even cover it, it isn't newsworthy. Take the same situation and link it to the online world and it is.
posted on April 6, 2001 10:19:24 AM newuaru: Now I'm confused. I never heard of businesses asking for a credit card (an ID card yes, but that can't be charged) when the customer is writing a check, or even of making a hold AND a charge at the same time (I thought holds could be made, or charges, but that if one company has a hold and then charges, that the charge replaces the hold).
I doubt most people are aware of holds being doubled up with charges. At least this is complete news to me, offline or online.
The funny thing about online transactions is that it is both a learning and relearning process. A lot of things that people did not realize about "typical" retail behavior is becoming news (again). This is because of the combination of people learning new ways of buying things, the speed at which news spreads on the Web, the unprecidented scrutiny any company with web presence gets (there are a lot more fora, which get a lot more exposure, discussing all sorts of various issues), the "speed" at which the online world "moves," and how it is introducing new twists on old ways of doing business. It gets a lot of people talking about things they've always taken for granted (better or worse) or simply took no notice of.
That too is why some of the controversy over certain online practices spill offline when people realize a similar concern already existed (or is growing) offline. Or some practices that were already annoying offline become more even more intolerable when something similar is implemented online.
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What's being done in the name of direct marketing nowadays is crazy.
The above are all just my opinions, except where I cite facts as such.
Oh, I am not dc9a320 anywhere except AW. Any others are not me.
Is eBay is changing from a world bazaar into a bizarre world?
Thank you for your comments on this issue. I can offer an explanation here.
Instant ach is a way of allowing the user to pay with a bank account without waiting the 3-5 business days for the item to clear in. The money is made available immediately (without the 3-5 business day wait) by securing it against the card on file. The card is not charged, but a hold is placed against it in the event of a failure of the incoming ach. The card is only charged if the incoming ach fails. This is a way for the user to pay with a bank account without having to wait.
The confusion generally happens on the send money screen, where the user has to click on a link for payment options.The problem specifically occurs with users that register their debit card as their credit card on file and choose this payment option without understanding how it works.
If there are any questions, please feel free to ask.
posted on April 6, 2001 01:42:37 PM new
paypaldamon:
The confusion generally happens on the send money screen, where the user has to click on a link for payment options.The problem specifically occurs with users that register their debit card as their credit card on file and choose this payment option without understanding how it works.
Maybe PayPal needs to explain "how it works" more clearly to your customers?
posted on April 6, 2001 01:48:11 PM new
Hi dubyasman,
The messaging aspect is being looked at (to make it easier), but I also wanted to post here so that users were aware that they needed to watch the payment options they were selecting on the Send Money screen.
posted on April 7, 2001 05:40:15 AM new
Perhaps PayPal should be regulaed..... I wonder why no "regulated" institution offers a truly competative service now?
posted on April 7, 2001 07:36:22 AM new
Yes PayPal is indeed a SLEAZY operator.
With paypal they are just doing it to save themselves some money. You see a debit card transaction cost them money. But a electronic check doesn't. So they put in one of each. When the electronic check clears then they release the other one so they really never have to pay. If the electronic check bounces, then they are covered with the debit card.
I recall a similar problem that came to a head regarding Gas Stations and people using debit cards to buy gas. The problem was that the gas station didn't know how much gas you were going to buy when you swiped your card. So they put a hold on your account for $50. Then when the transaction was complete, they changed it to the correct total. This normally happened right away. But there was a problem and the adjustments weren't occuring until a few days later. The news media picked it up, and the comapny exec was on the air apologizing and promised to make sure it didn't happen again.
