posted on April 7, 2001 09:18:58 PM
I purchased a relatively inexpensive item (less than $20) and it was shipped 2-3 day priority USPS with delivery confirmation. USPS website shows it being successfully delivered -- however I never got it.
The seller has zero neg's with a HUGE volume -- so I trust him (not to mention the post office shows that it was delivered)
questions:
1) does priority mail automatically come with insurance -- does stolen from your mail box fall under the category as "covered"?
2) is the sender or the recipient responsible for filing the claim with the post office.
posted on April 7, 2001 09:22:49 PM
Have you been to your Post Office tocheck about this item? You need to report to them that the item was received there but you never got it. Perhaps it's still there on a back shelf somewhere. That's the first place I'd start.
posted on April 8, 2001 07:01:04 PM
Sounds like the post office and your post person need to come up with where the package went. Don't give up. Somewhere along the line someone has that package. Do you live in an where someone else may have intercepted the package. ie, apartment complex? If not drill the post person.
posted on April 8, 2001 07:35:27 PM
Hi, I can relate so well with story. I mailed a package and it says it was delivered, how ever my customer says she never received it, after a few phone conversations we have had, I know she did NOT get this package. It was not insured. We both are doing EVERYTHING we can to find this package. Contact the postmaster at the postoffice where it was shiped to, and tell them the story, ask them to find out about it, and to talk with the person who delivered it that day, make a note as to the time is says it was delivered,and keep track of when your mail comes everyday, to see if the time is close to the time it was scaned in. we have also contacted consumers affairs, and they were very helpful, told us step by step as what to do, and hopfully they will find it. The thing is for both myself[seller] and my buyer, we are NOT gonna give up until they find the package.maybe this is a new service from the usps, just say it was delivered, and oh, they won't do anything about it, so were off the hook WRONG !!!. do all you can do !! hope it all works out for you, Thanks wrightsracing
posted on April 8, 2001 07:45:39 PM
Three times in the last month I have had DC itemsd delivered but to the wrong state and zip. So far they have not come up with any explaination of how that can happen.
posted on April 8, 2001 08:16:43 PM
Delivery Confirmation has a limited value in that it "may" keep some fraud-minded buyers from claiming that a package never arrived when in fact it did; as real PROOF that a package was delivered to the addressee, it is almost worthless.
And purchasing DC AND insurance is a very bad idea; as someone mentioned above, if the USPS "confirms" the delivery, you will have a very hard time getting them to pay up on a lost package claim.
