posted on April 10, 2001 03:19:42 PM new
I got this from a bidder this afternoon.
"I emailed you 2 times. Why haven't I heard from you? I paid with PayPal Saturday"
Gosh, I emailed them more than once. As a matter of fact, the very email I got today was a "reply" to one I had sent them! "Why" hadn't they heard from me? Now you know they did hear from me to be able to hit 'reply' and send me the email I got today!!!
They did pay with PayPal on Sat, I got news of it on Sunday. I shipped today. I don't know how fast I am supposed to be, but I guess I am not fast enough!
Anyway, the email I got had a very nasty tone to it and I did not appreciate it one bit. Of course, they is nothing much I can do about it, but it still ticks me off a bit.
Have you ever gotten anything like this, and if so how did you reply?
posted on April 10, 2001 03:33:51 PM new
Hi,
This must have been the week for it. First I got an e-mail of 'when you send me the info, I'll pay', well I figured that was brilliant. So I send my WBN, no response for two days, no address nothing. Then I get an e-mail with with 'where do I send the check', OK.. I cut and paste my e-mail that had the address and e-mail it. Two days go by... I get 'what's the total', I cut and pasted the entire e-mail again with a 'perhaps you missed it?' in caps. I figure I have two choices; laugh or cry, I choose to laugh.
Jay
posted on April 10, 2001 03:50:43 PM new
Maybe you are right about it being a week for it, but maybe it should the two weeks.
I filed a NPB alert on an auction that closed a while back. I had not heard a word from them until I did that. Then it was almost immediate..."I would pay if you would send me total"
Huh? I sent an EOA email then 2 more emails. Funny how they missed everything except the NPB alert. And guess what, I still have not gotten the payment. Somehow I am not suprised.
I figure I have done all I can. I am going to file FVF in a few days and re-list. I am just so bone weary tired of messing with people who string you along like this.
posted on April 10, 2001 04:11:00 PM new
I keep hearing how the AOL members don't get their mail, but I e-mail my assistant every day, and she is on an AOL address and I am e-mailing from my ISP, and amazingly she gets the instructions for work everyday!
posted on April 10, 2001 04:24:28 PM new
I'm still not getting my email at aol I even tested it with some of my free email addys and not only was I not receiving, but the emails weren't going out either. I called aol and they told me it was a microsoft problem and that I needed to call microsoft and have them fix it?? Just like aol to not admit they have a problem. I've changed my email with ebay to a free email account just so that I could communicate.
posted on April 10, 2001 07:42:54 PM new
Jwoodcrafts: I think that perhaps what the buyer really meant to say is "I paid you, did you ship my widget yet?" Just a guess, of course, based on my experience dealing with idiots for years in retail, and having been an idiot myself on more than one occasion.
posted on April 10, 2001 07:45:08 PM new
AOL tends to automatically trash anything that comes from free mail servers because they are used for spam. All paypal requests seem to be trashed because the AOL servers check headers and if they don't match the "sender's address", it gets trashed. My advice is that you include a warning in every auction that says that AOL users MUST unblock your email address if they plan to bid. Secondly, if they use AOL they must make contact with you within 3 days in the event AOL loses their mail...
As for hotmail, anything where the person receiving the email is not part of the to: causes the email to be sent to bulk mail folder. To test it, use "send to friend" option to email a auction to a hotmail address. It will end up in the bulk folder. Unless they are a power user like myself who uses Outlook Express with Hotmail (where else can you get free pop3?) they probably don't even know Bulk mail folder exists. Hotmail does not lose mail but can sometimes direct incoming mail to the bulk folder by accident...
posted on April 11, 2001 09:54:28 AM new
Don't feel so bad about the rude responses. I had one sale go so badly that the guy called me an idiot, and a "fat, stupid witch with no life" because he figured that's what I must be because I bid on a witchcraft book in a past auction. I finally got so frustrated with the guy that I reported him to ebay but I was told that because he sent payment and did nothing to void out the sale there was nothing they could do. I can't believe that people have to communicate with each other like this these days. Life's hard enough, I don't need people I don't know insulting me now.
posted on April 11, 2001 11:37:00 AM new
The lack of manners or even common courtesy these days is shocking. When I had my B&M gift store, I kept a copy of "How To Win Friends and Influence People" at my counter and offered it to certain customers to read while I worked on their complaints. For the really difficult ones, a Bible was necessary. But that was for ME to read as a reminder that I shouldn't ring their blasted necks. I tried to find a biblical loophole, but in the end I would always turn the other cheek and give them a list of my competitors' shops whom I knew charged higher prices and didn't validate parking.
Fortunately, in my experience, the good customers far outweigh the occasional bonehead who was raised in a disreputable barn. Rather than let them upset us, we should do a simple, relaxing meditation exercise: visualize them stumbling in the street just as the bus is going by.....and the bus driver is driving a tad fast because he's late on his route....and he hasn't fully recovered from his eye surgery......
I even tested it with some of my free email addys and not only was I not receiving, but the emails weren't going out either. I called aol and they told me it was a microsoft problem and that I needed to call microsoft and have them fix it?? Just like aol to not admit they have a problem. I've changed my email with ebay to a free email account just so that I could communicate.