posted on May 3, 2001 02:03:46 PM
OK, before I say the problem I am having, this is NOT a Canadian bashing nor India bashing!
this item I had for auction for 40.00 closed without a winner. I receive a email from a bidder from Quebec, Canada and he wanted it to buy it off the net off me. He mailed me the payment in US funds in money order very fast and prompt.
However, I couldn't read his writing for every letter and number was curled. I think he is a India guy, based on his name, so I guess he wrote closer to his own language than english. ( NOTE: I am not being racist, but it's was curled, written like Indian writing) Also, on his above left hand side of the envelope, the address was written diffrent than the address he wrote in a small letter he wrote that was inside the package. Me and my family couldn't make out his address so we just cut up the largest India style written address and tape it to the package for his address.
Now 3 weeks after package was mailed, he emails me 5 times saying he never got it! And I am now in the 5th week since package was mailed, and he emails me every 3 days! He now CAPS all the words in the letter, which annoys the heck out of me, plus he sends the same letter 5 TIMES to me (Isn't that spam??) with the headline "MUST NOT BE IGNORED". But the strange part is this....
(1) He keeps saying his customers are waiting for the item. Yet he only bought one. Now when he said customers with a "s", it's tipping me off that he needs a 2nd one.
(2) He keep saying he paid $160 for the item, but I only charged him $40. I have my send emails to prove this.
I think he got my package and want a second one or a refund of $160! Either that or he got me mistaken with someone else's item?
Now he wants the tracking number of the package, yet the guy only paid $3.99 shipping. I keep telling him, he never asked or payed for tracking, as I believe that service is like 7.00 for US to Canada, but he said all American sellers put tracking to Quebec. I never had a Canadian seller ever put tracking either. In fact, I charged him $3.99 which is cheaper than what I paid for a recent shipping charge from Canada of a similar item.
I have mailed items to Quebec before, and I remember one first class package did take 7 week, and the box was opened by customs. Maybe it was thrown away by Canadian customs?
The guy keep spamming my email and threaten legal action. always CAPPING the email. what do you all think I should do? It was off the net, so I assume Ebays cannot help this guy. I would have send him a replacement, but his threats,and claims that her paid 160 for the item, not 40, is making me not want to work with him. What do you guys think?
posted on May 3, 2001 02:15:33 PM
With all due respect, I'm wondering why you didn't just email him when the payment arrived and ask for a clarification of the name & address. That way you would get it in type and no chance of messing it up.
Anyway, good luck with him. He sounds a bit looney!
posted on May 3, 2001 02:21:28 PM
Sounds like he has you mixed up with some other seller... maybe check his closed auctions and see if he won a similar item for about the amount he is asking for.
Ain't Life Grand...
posted on May 3, 2001 02:34:27 PM
Block his email address after giving him the information you have. If you already sent it, let him take the fall, no sense sweating over his stupidity.
posted on May 18, 2001 06:37:51 AM
Hi everyone. Just a update on this guy. He is now claiming I told him the item was mailed out 35 days ago, when he says it was more like 50, of course I havent talked to him in 15 days so it will be 50!
Also he is STILL stressing about this tracking number thing. He claims US mail when you mail a package to Canada you will get a waybill (?) number on the back of the receipt that the mail clerk gives you that you can track. I dont see ANY number whatsoever on the thermo paper! I told him now for the fifth time there is NO NUMBER but he STILL insist, saying thats how the mailsystem works. He says without the waybill number, I am lying, and that I never sent the package!
He is also THREATNING me that he is going to report me to ebays, as he says ebays will take action, BUT can they? He is now a Non Registered User! (I wonder why? :rolleyes: ) Also the transaction occured off the net, so can he still file a claim with safeharbor? Would safehoarbor get upset that I took this idiots offer off the net however? Is there ANYTHING he can do to get me in trouble with ebays/safeharbor even though it happened off the net and that he is a NRU?
Sad thing is I would have mailed him a replacement, but instead of telling me it is lost in a kind way, or even a normal way, he started all this with CAPS of shouts, and accusation of the item being $160 which it wasnt, and claiming he needs the item for customers (note the s), and his constant refusal to believe me when I say the US mail doesnt not give waybill numbers on regular mail to Canada, just because he says a Canadian post office guy told him thats how US mail is, and and now he claims I am lying to him about the date it was shipped. I am at my wits end with this fellow. :mad:
posted on May 18, 2001 06:52:17 AM
It sounds like he has you confused with another seller. Save all emails. I had a bidder tell me he paid with PayPal. I received payment for one item not two like him claimed. He finally went away.
posted on May 18, 2001 07:24:11 AM
I'm alittle confused. Is this the high bidder of the auction, or someone who was interested in the auction but lost the high bid? I don't think you will have a problem with Ebay since this was not a transaction through Ebay.
I would scan the receipt(both sides) e-mail the receipt to him saying here's the receipt maybe you can find those numbers, cause I sure can't. I would also send him one of the original e-mails you sent him stating the price and ask him where he is getting 160. from. Maybe tell him you cut and pasted the address from inside the letter to the package but you noticed a different address on the envelope. Did you send me the right address?
Now you said that sometimes it does take 7 weeks mail time to Canada. Well lets see 7x7 is 49 days. Its what now 50 you said? Give it a couple more days. Sooner or later it should show up to him or back to you. Well at least in theory it should
Good luck! Keep us posted!!
posted on May 18, 2001 07:28:07 AM
If the auction is still in the ebay database, forward it to him & remind him THIS was what he purchased, not some $160 item.
posted on May 18, 2001 07:36:55 AM
Oh well, if thats the case, you should not have a problem with Ebay. They have no record of the winning auction(no binding contract) bidder is Naru'd (hmmm, why? whats his feedback like?) What Transaction?
posted on May 18, 2001 07:44:40 AM
ironking - (this is just my opinion, worth what you're paying for it )
1. I don't believe eBay or SafeHarbor will touch this in any way.
2. You have probably done all you can do.
3. There may be a language problem here, and, again . . . you've done all you can do.
4. In the future: if you can't read the address, chances are the postman won't be able to. Don't send something out without KNOWING you have the address on the package exactly as it should be.
5. I would give it just a few more days. Then I'd email him one more time, spelling everything out to him once again, very carefully. And I would inform him that since he doesn't seem to be believing what you are trying to tell him, and there is nothing more you can do, that you are blocking his email and will not correspond further about the matter.
posted on May 18, 2001 09:42:52 AM
Tell him you will ask the US Postal Service to trace the package.
It's easy enough to do. There's a special multi-part form for it. I don't remember the form number offhand, but it's a white form with green lettering. After you fill out this form, the USPS will eventually contact Canada Post to try to determine disposition of the package.
If he's trying to scam you, he might get scared when he finds out you're getting official parties involved.
I had to do this with a package and, will wonders never cease, the buyer reported that it arrived the next day.
You might also check with your post office to see if the half of the little green customs form the PO is required to keep for 30 days is still around. Your PO may not toss them after 30 days. (I assume this is the form you used, since the postage was only $3.99).
That form will have a number on it. Send that number to the buyer & tell him that's the customs form number.
