Home  >  Community  >  The eBay Outlook  >  Ebay Should Require a Reading Exam...


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 ravensrealm
 
posted on May 16, 2001 09:44:06 AM new
I have NEVER shipped outside the US (my own personal choice, please do not flame me or make sarcastic comments) and in the last lot of 60 auctions ending, I had FOUR from Canada and one from England! I'm sick to death of eating the fees because they cannot read!

 
 sulyn1950
 
posted on May 16, 2001 10:00:00 AM new
I was wondering if it would help to put something like "$25.00 processing fee on all International transactions" in your TOS?

If you really don't want International business, this probably would put a stop to it.

If it doesn't you can make a little extra to cover your inconvenience.

If you routinely cancel International bidders once you find out they are, I don't know what to suggest you try in order to get back your fees.

edited to eliminate random letters-where did they come from?????


[ edited by sulyn1950 on May 16, 2001 10:03 AM ]
 
 cin131
 
posted on May 16, 2001 10:21:04 AM new
If they can't read No international bidders, They sure as heck can't read $25 surcharge for international shipping.

BUT, I like the idea

 
 eventer
 
posted on May 16, 2001 11:27:17 AM new
Wow, and I had just the opposite problem! I DO ship internationally but forgot to uncheck the "doesn't ship internationally box". I must have had 5 emails asking which it was...was shocked anyone even READ the default area!

 
 cdnbooks
 
posted on May 16, 2001 02:45:50 PM new
Actually I don't think it is a problem with reading.

Is more likely that people buying at an International Marketplace such as eBay can't conceive of the fact that some seller doesn't want their money.

Perhaps eBay should require sellers to take a logic test......



Bill
 
 dubyasdaman
 
posted on May 16, 2001 06:50:39 PM new
Maybe your bidders missed the news about the US and Canada no longer being Bristish colonies...



 
 eventer
 
posted on May 16, 2001 08:16:36 PM new
Wonder if those bidders were the same ones in an earlier thread protesting the shipping rates to Canada shouldn't be higher because Canada wasn't an international transaction. After all, our borders touch!

NO flaming here, Canadians..ya know I love ya!

 
 dadofstickboy
 
posted on May 16, 2001 08:32:19 PM new
I list all my auction's as ship US only but have had bidders from all over the world! As soon as I realize this I email them asking for their address so I can get back to them with shipping cost. Have yet to have any buyers complain, all have gladly paid shipping costs. So I don't mind when I get an out of the country bid!

 
 BeckyBean
 
posted on May 29, 2001 01:00:31 AM new
Now, one could argue that the problem is that since they're international bidders maybe they're not fluent enough in English to get thru a long description and/or TOS. But my favorite one was from Australia. I'd indicated US only, AND at that time listed payment methods that did NOT include credit cards. The auction ends, I get an email from him saying, "I'm in Australia, email me shipping costs so I can pay you by credit card"!!

This is a losing battle, folks! If there's one thing I've learned in my other job, it's that no matter how many things you think of specifying people cannot or must do, there will ALWAYS be people who think of something you didn't! Try to think of it as a testament to the creativity & imagination of the human mind!



(Shhh, I'm reading!)
Actually, 8-) looks more like me--glasses.
 
 newtonlady
 
posted on August 10, 2001 09:54:01 PM new
I do accept international shipping, in fact I find most are very polite and very quick to respond. Most of my waiting weeks for payment and response for payment comes from U.S. Not to say that all are like that. There are some wonderful buyers here also. I just feel that there are just as many problems in this country also. The only problem I find with International shipping is Canada, Occasionally someone will send payment for an auction and send normal U.S. Shipping funds. But overall I have had some very nice buyers that I am grateful for.

 
 rgrem
 
posted on August 11, 2001 05:14:46 AM new
I think they all read the terms fine. They just believe they can go ahead and do what they wish, anyway. Most of these "reading" problems center around paypal, international shipping, S/H/I charges and personal checks. How come they can read all the rest of the listing and then go illiterate on these critical items????

 
 najaa
 
posted on August 11, 2001 05:44:27 AM new
As soon as they give me a international address I find out what it will cost to ship(US Postal web site) and make them pay the differnce. Or I don't ship! If your auction reads International shipping extra will notify after auction close or email for total before you bid....I don't have a problem, they always pay.
[ edited by najaa on Aug 11, 2001 05:45 AM ]
 
 rcflyer3
 
posted on August 11, 2001 05:47:16 AM new
The only problem I have had to date, other than an occasional lost package and the endless paperwork this involves, is the high bidder requesting me to value the item at less than the bid amount in order to avoid cutoms fees. Of course I "gently" explain that I didn't lie to them and I won't lie for them. All in all a good bunch of bidders. Sellers that exclude overseas bidders are missing a great market full of great people!!

 
 NothingYouNeed
 
posted on August 11, 2001 06:06:54 AM new
If eBay requires a reading exam for bidders, it should also require a composition exam for sellers. For every buyer who ignores TOS, there's a seller whose description/TOS is one huge run-on sentence who "excepts" checks. It's pretty tough for an American to wade through the information...just imagine how hard it is for an ESL buyer to understand (or even realize that he doesn't really understand!).




Gerald

"Oh but it's so hard to live by the rules/I never could and still never do."
 
 newtonlady
 
posted on August 11, 2001 07:41:45 AM new
Oh, you are so right!! "Except" instead of "Accept" and so on. People who live in glass houses should not throw stones. None of us are perfect and the international shipping is only one part of Ebay. There are so many other factors for discussion concerning many positives and negatives. A few buyers that don't read a description properly, since when is this just an international problem. Please!!!

 
 susan1232
 
posted on August 11, 2001 08:42:32 AM new
About a month ago, I posted a message here because I was frustrated with winning bidders from other countries when I stated USA only. I had 4 in a matter of days. AFter reading the responses and shipping those items out and finding it wasn't such a big deal-I decided to open my auctions up to worldwide. Haven't had an International bidder since! LOL Maybe I should go back to USA only so I get the bids!

 
 quickdraw29
 
posted on August 11, 2001 08:59:57 AM new
After enough sellers file a FVF refund, these buyers who can't read a TOS will learn the hard way.

A $25 International fee will create a deadbeat situation, it's hard enough getting them to pay the shippng charges.
 
 commentary
 
posted on August 11, 2001 09:10:10 AM new
Why not put in for your location - "U.S. Buyers Only". Should be fairly noticeable there. U.S. buyers should have a good idea of where you are by the country/region field. If not, you can always include your city as part of your TOS.

I personally think you are losing money by not accepting foreign business. But, I also understand the hassles of dealing with it.

 
 anitamek
 
posted on August 13, 2001 06:35:54 AM new
Please do not "ban" non-US buyers ! We do not have anything like ebay over here (Norway) and my days would certainly be less fun without it ! Most people outside the US reads English perferctly well but it is hard to see an item that you realy would love to bid on, and ten have to let go due to unwillingness to sell outside the US. "It's no harm in asking" you know !

I do, however, understand the sellers that find it troublesome to answer mails from overseas if they really do not want to sell outside US but in fact, most sellers ARE willing to sell overseas - they are just a bit "afraid" that this is going to take too much time.
A megasize thanks to all selles that sell outside the US (I really do think that sellers who do sell outside the US, get better prizes too - so think twice) !!!

 
 kiawok
 
posted on August 13, 2001 06:49:32 AM new
I for one appreciate getting better prizes.

 
 GreetingsfromUK
 
posted on August 13, 2001 05:28:25 PM new
I sell Internationally, and US buyers do not read my TOS which appears in large print. If you want to send me a US$ cheque fine, but please add $8.00 as that is what my UK Bank charges me for US$ cheques. Try taking a UK£ cheque into your local Bank! Free UK£0.25 cheques available for anybody wishing to take up this offer!!!!!! This is not my trading name.
 
 
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