Home  >  Community  >  The eBay Outlook  >  VIRUS from BidPay - Be CAREFUL!


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 toke
 
posted on May 18, 2001 09:26:45 AM
This was very strange. A few days ago, I had a problem and wrote BidPay Support. They answered and addressed my concern. Everything was fine.

Today, I get 6 emails...identical to the ones I received before...from the same Support person. THIS time, I get a Norton Alert...they all had virus attachments...

Norton said the virus is:

w32.Badtrans.13312@mm

The attachments were:

Card.pif (2)
fun.pif (1)
SETUP.pif (3)

So...be careful with any attachments on BidPay emails. I wrote the support person and alerted him to the problem...but, no answer as of yet.




[ edited by toke on May 18, 2001 09:28 AM ]
 
 toke
 
posted on May 18, 2001 03:08:27 PM
Here's a copy of the email I received from the PTB...looks like they've solved the problem.

"Hello.

I wanted to make sure that you received a proper response regarding the
virus issue on BidPay. Customers such as yourself contacted us by email
very quickly after one of our computers became infected with the Badtrans
virus. We have taken the necessary steps to eliminate this problem and I
am very glad that the virus was properly detected by your anti-virus
software allowing you to avoid any negative effects. Please accept my
apologies for the incident. Be assured that we will increase our efforts
to ensure that our own virus protection software is up to date so that we
in turn will greatly reduce the possibility of infecting others.

By now you should have received a reply to the message you sent to BidPay.
Many thanks for bringing this matter to our attention."

Regards,
xxxxxxxx

 
 reddeer
 
posted on May 18, 2001 03:32:35 PM
Hiya Toke, it's nice to know they still respond to their customers email.

 
 toke
 
posted on May 18, 2001 03:41:33 PM
Hi, reddeer. It sure is, considering this is the only payment service I use...

 
 
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