Home  >  Community  >  The eBay Outlook  >  Houston, we have a problem ...


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 reddeer
 
posted on June 30, 2001 11:51:19 AM new
Is it just me, or is eBay completely down for the count now? I can't even get the main page to open.

Aint FREE listing days wunnerful?

 
 deichen
 
posted on June 30, 2001 11:52:35 AM new
It is happening here too!

 
 reddeer
 
posted on June 30, 2001 11:53:21 AM new
Oh My ...........




This function is currently unavailable

We apologize that you are not able to access this feature at the present time. Our Technical Support Team has been notified
and we are working on resolving this difficulty as quickly as possible.

Please visit the eBay Announcements Board for updates on recent and upcoming changes, major system issues, and other
important eBay news.

http://www2.ebay.com/aw/announce.shtml

 
 julesy
 
posted on June 30, 2001 11:53:35 AM new
Yep, dead.

 
 reddeer
 
posted on June 30, 2001 11:54:18 AM new
http://www2.ebay.com/aw/announce.shtml

 
 AntiqueParrot
 
posted on June 30, 2001 11:55:12 AM new
Here too... Wahhhhh, I had auctions ending this afternoon.

 
 reddeer
 
posted on June 30, 2001 11:56:07 AM new
Not too worry, only *some* users are affected by this little problem. Hmmmmm.




***System Status***

Graphics and images may not be appearing properly on the www.ebay.com site for some users. No other systems are affected, and all functions are available.

We are aware of the situation and are currently working to restore images.

Thank you for your patience.

Regards,
eBay

 
 sadie999
 
posted on June 30, 2001 11:57:20 AM new
No pulse. Pupils fixed and dilated. Clear!

And eBay didn't even make it a link to the announcement page. Things like that just bug me.
[ edited by sadie999 on Jun 30, 2001 11:57 AM ]
 
 lp12
 
posted on June 30, 2001 11:57:44 AM new
Gee, and I thought It was Just New Jersey Again!(Deader Than a Doornail Here)!


 
 overworked
 
posted on June 30, 2001 11:59:26 AM new
yoost vat I need this aft, not

 
 reston_ray
 
posted on June 30, 2001 12:03:55 PM new
USA dead but I can get in thru Canada.

Cold and nothing happening on the site when I do get there.

I'm upset and my stuff is mostly FLD auctions.

Imagine how people feel who actually paid for the service.

"Help Make eBay #2"

 
 reddeer
 
posted on June 30, 2001 12:07:31 PM new
Feels like old times ...............




*** Important Letter from Meg and Pierre ***

June 11, 1999

To our valued community members:

We are sorry. We know that you expect uninterrupted service from eBay. We believe that this is reasonable, and we know we haven’t lived up to your expectations. We want to earn back your trust that we’ll
provide you with this level of service. At about 19:50 PDT last night, June 10, 1999, we began experiencing site problems
that resulted in a hard outage that lasted nearly 24 hours.

This was the second time in two days that we experienced this problem. We want to assure you that our highest priority today – as always – is your trading success. We also
understand that keeping the site up and running is crucial to your achievement of this success.

We cannot apologize enough for this
disruption in our service and in your ability to participate in online commerce. When the outage began last night, we immediately mobilized to fix the problem as quickly as
possible. It took everyone in engineering, customer support, operations and even external vendors working all night and all
day to get the site back up and running.

We believe we isolated the
problem, and we will keep a vigilant watch. Here is what we did… First, we have taken a serious look at our priorities
because of this outage. We hope you will give us the chance to show you our commitment to your success and to keeping eBay
up and running 24 hours a day, 7 days a week.



Our goal: Uninterrupted service. No fancy bells and whistles. We just
want to make it work.




To help ensure this, we are working diligently on a hot backup system that should automatically limit the length of potential outages to less than an hour or so. We have been working on this system for many months, and it is almost ready. Sadly, if we had this system in place a few days ago, we might have avoided this outage. Second, we are
extending by 48 hours all auctions ending between 19:50 PDT on Thursday, June 10 and 09:00 PDT on Saturday, June 12. (Of
course, you may end your auction at any time at:

http://pages.ebay.com/services/buyandsell/end-auction.html)

Third, we are refunding ALL fees for ALL ACTIVE auctions on eBay between 00:01 PDT on Thursday, June 9 and 24:00 PDT on Friday,
June 11. This includes Insertion Fees, Final
Value Fees and Optional Fees (such as Bold, Icon, Featured and Gallery). These refunds will be automatically generated, and you will not be required to submit a written request. (Please note that these refunds will not appear immediately on your eBay account status but will appear on your June or July invoice.)

Fourth, we are implementing a new Outage Policy. Our new Outage Policy is as follows:

1. Extensions – For any hard outage over two hours, eBay will automatically extend by 24
hours all auctions scheduled to end during that outage and all auctions scheduled to end in the hour following that outage.

2. Refunds – For any hard outage over two hours, eBay will automatically refund ALL fees for auctions ending during that
outage. This includes Insertion Fees, Final Value Fees and Optional Fees (such as Bold, Icon, Featured and Gallery).

Finally, we will offer a free listing event some time in July as a token of our appreciation of your continued support and
understanding. Please keep an eye on the Announcements Board in the next few weeks for more information.

We know that extending your auctions and refunding your money will never be enough. We truly believe, as you do, that eBay is only as successful as you are. We promise to do everything we possibly can to help you succeed at online trading at eBay. And we promise to redouble our efforts to make sure that another outage like this one will never happen again.


Our sincere apologies, Meg and Pierre



 
 airguy
 
posted on June 30, 2001 12:07:52 PM new
eBay has closed their doors.

Their last big push to boost sales and profit was a bit too late, they allowed all the free listing hoping to collect on the closing fees but they could no longer afford to keep it going. They pulled the plug and now our only alliterative is the auctions sites.

Good by ebay it was fun while it lasted, at least most of the other sites have a free listing day everyday.

 
 Microbes
 
posted on June 30, 2001 12:13:59 PM new
Hi Reddeer, I was begining to wonder if you where still alive

MAJOR MELTDOWN here, and the Anouncement board says the problem is pictures only, and they're showing green lights. Yann'a bet they try to wiggle out of extending auctions?
Who Need's a stink'n Sig. File?
 
 Microbes
 
posted on June 30, 2001 12:17:52 PM new
Did they just come back up??? I think so, and I have an auction going off in 3 minutes... Hmmm...
Who Need's a stink'n Sig. File?
 
 Empires
 
posted on June 30, 2001 12:18:51 PM new
Icky and Sticky here in NY. Nada! Dead in the head...it was fun while it lasted.

 
 Microbes
 
posted on June 30, 2001 12:21:47 PM new
It ain't dead here, I just got a snipe bid.
Who Need's a stink'n Sig. File?
 
 eventer
 
posted on June 30, 2001 12:25:22 PM new
I can in to Seller Search & it's working. MyEbay is unavailable.

Interestingly, only about 1/2 the intro page comes up before it starts hanging up. Maybe "it's melting! it's melting!"

 
 Microbes
 
posted on June 30, 2001 12:28:33 PM new
The navigation bar isn't coming up in the auctions, but you can get to them again. And people can bid. Wonder how many people got disgusted and shut off they're computers?
Who Need's a stink'n Sig. File?
 
 sadie999
 
posted on June 30, 2001 12:28:33 PM new
Maybe the hamsters are staging a work "slowage."
 
 revvassago
 
posted on June 30, 2001 12:33:50 PM new
nope. eBay closed their doors for good because they feared the competition from Gegy.

 
 honaker5
 
posted on June 30, 2001 12:34:19 PM new
Me thinks it's a Gegy conspiracy.....

Maybe I'll just sit here braindead, and make smilies......









 
 reddeer
 
posted on June 30, 2001 12:47:39 PM new
eBay quote of the year.[1999]


"Our goal: Uninterrupted service. No fancy bells and whistles. We just want to make it work"

 
 reston_ray
 
posted on June 30, 2001 12:53:22 PM new
BREAKING NEWS

eBay experiences profit drain over the last few months as Bionic Hampster Research Programs prove more difficult than expected.

Major setback to profit goals as maintaining site was secondary objective to supplying Calif. with needed electricity at inflated rates.

Board meets to reconsider priorities.






Edited because eBay is also at fault for my poor spelling.
[ edited by reston_ray on Jun 30, 2001 01:02 PM ]
 
 Mikecol
 
posted on June 30, 2001 01:29:17 PM new
And I thought is was a malfunction in the nickel counter.

 
 
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