cassiescloset
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posted on July 6, 2001 10:12:17 PM new
I have a bidder from UK who claims she sent cash for an item and is demanding to have item sent.
She only has a feedback score of 5, which makes me a little skeptical. For security purposes, I have all of my payments sent to a locked post office box. That way, there is no way payments can be lifted out like in an unlocked residential mailbox.
The item is an expensive purse, which she bid at a very low price.
My feeling is that she never sent payment and is trying to take advantage.
Any thoughts or similar situations?
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robotnik
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posted on July 6, 2001 10:38:44 PM new
Ask her to prove that it was sent!
Whenever I send anything overseas, I ask for a return receipt with signature to prove that it was received on the other end.
Around the world everyone knows not to send cash because it might get "lost".
I tell my winners that it is their responsibility to make sure the payment reaches me, however they send it. I also put in my end of auction message to never send me cash.
She's trying to scam you.
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mikea
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posted on July 7, 2001 02:04:15 AM new
I have had the same thing happen several times.That is why I say in both my description and my EOA notice that I do not accecpt cash payments.Of course if they send cash and it gets to me I send them the item but I am covered if they say it got lost in the mail or whatever.I don't know if this person is trying to steal from you or not but I would not send the purse untill the payment is in my hands.If they give you a neg.just respond that payment was never recieved.This will help you out in the long run because people that run these kind of scams will see that you are on to them and are willing to take a neg. rather than be ripped off.
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shaani
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posted on July 7, 2001 08:27:41 AM new
When did she claim to have sent payment? Perhaps it is delayed in the mail. Almost all of our UK bidders send us cash and it has always arrived safely.
Just because she has low feedback doesn't necessarily mean that she is trying to scam you. If she is demanding just politely tell her that you are unable to ship the goods until payment arrives.
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capotasto
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posted on July 7, 2001 09:00:41 AM new
Any overseas winner who does not use registered mail to send cash is an idiot.
You owe her nothing until you have payment in hand.
IF she negs you, neg her back, file for FVF, and block her as a bidder.
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gs4
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posted on July 7, 2001 09:27:48 AM new
In the future, have them pay via bidpay. For overseas sales I find this to be the best.
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shaani
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posted on July 7, 2001 09:28:04 AM new
Any overseas winner who does not use registered mail to send cash is an idiot.
I guess I deal with lots of idiots. 
The item is an expensive purse, which she bid at a very low price.
I would be more inclined to think she was scamming if she overbid.
[ edited by shaani on Jul 7, 2001 09:29 AM ]
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cassiescloset
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posted on July 7, 2001 09:33:49 AM new
The payment may still arrive. She claims to have mailed it on 6/26. With our July 4th holiday, there could be a legitimate delay.
In any case, I won't sent item until I receive payment. If she negs me, fine. I have an overall excellent feedback score, and her neg will warn other potential scammers that I don't give in to threats.
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shaani
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posted on July 7, 2001 10:01:20 AM new
WoW! That is way too early for either one of you to think of scams. I bet many letters haven't made it across the US in this amount of time.
If she is new maybe try to reassure her that payment may be delayed because of your holiday. We have found our UK bidders to be among the best.
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hwahwahwahwa
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posted on July 7, 2001 11:46:16 AM new
sent on 6/26,wait another week before you write it off.
tell her that the risk is hers when she sent cash.
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Linda_K
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posted on July 7, 2001 12:38:18 PM new
I too agree that it probably hasn't been enough time between when it was sent and now.
If I were you, I'd call my local post office and ask what the expected time frame might be for this to arrive from her country. That way you can mention that when you email her back. Being that she's a new user, she might not be aware of how long it can take.
And I'd try to reassure her that I'll be more than willing to fill out a 'lost mail' form with the USPS if it doesn't arrive within a reasonable time of when it should.
Remember, she's new and probably very nervous about sending cash to a stranger. But I would not ship until I did receive her payment.
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jelato
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posted on July 7, 2001 05:33:27 PM new
I have had UK/overseas bidders send me cash with no problems. I was at shocked at the first time, but then after that figured it saved me & them trouble with converting money. I don't think that you have let enough time pass to get their mail. I would wait another week. Plus when you send the item - it takes FOREVER for them to get it. I think it will work out for you.
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sadie999
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posted on July 7, 2001 05:45:54 PM new
Hi Cassiescloset,
I'm having a situation (though not cash) like that now. What I've done because of the way eBay's deadline can sometimes keep you from getting your FVF's refund if you keep believing someone is to file my NPBA - in this instance I used the fact that we both decided not to go ahead with the transaction.
I have a couple of days left to file for FVF's, but this way if my customer is telling the truth, I don't hurt his standing. If he's not telling the truth - I got suckered this once, and I don't care because all I'm out is my listing fee (thirty cents).
If the $$ comes, I'll reverse the FVF refund, etc. I do wish eBay would give us 90 days for the whole NPBA/FVF credit thing though - it would help on intern'l transactions.
If your buyer doesn't have proof she mailed, then I wouldn't worry about it. She might be lying, she might be goofy enough to send cash internationally w/out proof. Either way, you didn't get paid, and you should get your fees back and either relist the item or wait and see if she makes good. You can reverse the FVF credit pretty easily.
Good luck!
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Microbes
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posted on July 7, 2001 06:45:07 PM new
The post office is going tell you air mail from Europe takes 4 to 7 days, but experience tells me 2 to 3 weeks isn't unussual.
Your buyer was probably told 4 to 7 days by the UK postal service, and if they are new to international trading, probably believe what their postal service says.
Who Need's a stink'n Sig. File?
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wbbell
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posted on July 7, 2001 06:52:42 PM new
In my experience it should take around a week for a letter to go UK-US. But that is not to say it could take longer.
Could it be possible that your bidder sent it registered mail and your carrier failed to leave the note in your box? I have had several occasions where that happened to packages I sent which had signature required.
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cassiescloset
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posted on July 7, 2001 07:31:57 PM new
The auction ended 6/18. I usually give my international bidders plenty of time to send payment. This bidder is the one who started the email frenzy about when will I send item.
Apparently she sent cash 6/26 without any registration. I have to file NPB by 7/18 in order to get my FVC within the 45 day period.
I am a little skeptical because she started bugging me to send item shortly after the auction ended, which was way before the date she claims to have sent payment. This seems a little fishy. But, as a fairly new bidder, maybe she doesn't understand that we don't send things out on approval.
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immykidsmom
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posted on July 7, 2001 10:42:13 PM new
she understands........
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gfs23
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posted on July 8, 2001 11:44:52 AM new
As a matter of interest, the British Post Office will not accept REGISTERED MAIL for
North America (neither USA or CANADA) because
they claim the mail is not secure. You can
though obtain for nothing a CERTIFICATE OF POSTING -- this means you hand your letter over and the clerk will stamp your cert and return it to as proof that you mailed an envelope/whatever to that address.....As a seller I find it a real bind but have to live with it -- and yet, touch wood, after two years and 000's of mailings I have lost
very very little indeed !!!
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avaloncourt
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posted on July 8, 2001 08:11:32 PM new
6/26 and the person is complaining already? Tell her to get a life! I have found shipments made into Canada often take at least 10 days. I recently got a payment from Austrailia sent by Air Mail and it took 1 month and 12 days. That's really awful.
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