posted on July 25, 2001 01:24:01 PM
Here is what happened. Somehow my buyer paid twice for the same item. He is a newbie and can't figure out how to cancel one of them from his end. Is there anyway for me to cancel one? Any help would be greatly appreciated, as I have never had this happen before....
posted on July 25, 2001 02:28:31 PM
Hi chiquita!
I beleive there is a way to do it,but if not....Just Paypal the 2nd pmt back to them...I,ve done that before.
posted on July 25, 2001 02:35:45 PM
If you did not accept the second payment,It should say "pending". The buyer should then be able to reverse the transaction.
posted on July 25, 2001 03:08:20 PM
Both above will work also you could deny one payment. Got my own problems with PP now as well See thread server/ Pay Pal Good luck
dacreson
posted on July 26, 2001 04:21:57 AM
Thanks for your answers. I found out I cant cancel his payment since it is "Complete". I would like to send it back to him via Paypal
but I don't think he has and account. If I send him the $ back through Paypal won't he be forced to open one to get his $? That is actually how I recently started using Paypal, a buyer finally sent me a payment, (after I had to send her a warning after 30 days and no payment!) even though I never once told her she could pay with Paypal. And I just figured I better sign up if I want my $.
Of course I can just send him back a money order with his package, but the thing is I am in Canada and by the time Paypal converts the currency and puts it in my account(minus the fee)and then I convert it back to US to send it back, I've now lost money with the conversion and everything. Not to mention the fact that this guy paid with a credit card (both times) and since I don't have a Premier Account, I am now very nearing my $100.00 limit and the months not over!
This whole thing is really making me regret ever allowing myself to be "blackmailed" into using Paypal.
posted on July 26, 2001 05:38:23 PM
Sorry Moderator Sara......I didn't even know there was a Paypal forum, and I have seen many Paypal related questions posted here before. Anyway I posted there hours ago and still have had no reply!
