I have created an eBay Sellers Satisfaction Survey.
The purpose of this survey is to make eBay aware of sellers' disappointment in their new restrictive policies.
The results will be sent to eBay in hard copy form. Copies will also be sent to Yahoo Auctions and Amazon Auctions.
The growing discontent from sellers needs to be addressed and heard by eBay and this should be a good way to do it.
The survey will be a precursor to an online petition drive which I will also send to eBay both in hard copy form as well as in e-mail form.
Neither the survey or the petition require that you disclose any identifying information, so rest assured that your anonymity can be maintained, at your discretion. (It was an issue brought up in another eBay related Message Board)
I would appreciate your suggestions for the online petition drive.
We need to word something that is not too demanding, yet gets across the spirit of disappointment many of us feel towards eBay's recent tightening of policies.
Your participation in either or both, the survey and the petition drive will ensure that the online auction community's voice is heard.
Announcements about the petition will follow, or you may include your e-mail address in the survey for a direct e-mail announcement.
(e-mail addresses will not be misused, sold or used for any purpose other than announcing the petition drive, when ready)
Here's the URL of the Survey:
http://www.homebasedbusinessowner.com/news.htm
Thank you in advance for your participation.
If you agree with this form of calm, but strong protest, please forward the URL to others who sell on eBay.
posted on July 31, 2001 04:36:04 PM
I have completed your Survey, but do not think it was aimed at International Traders. I moaned at one of my buyers on Sunday that he had outbid a buyer from Kuwait, where I had never sold before! Just wanted to make my ME read 24 instead of 23 countries! Every $ spent off eBay is one less $ for me.
[ edited by GreetingsfromUK on Jul 31, 2001 04:40 PM ]
I just took your survey. However I feel that you have created an unfair bias in the survey. It is very clear that the survey itself is very negative and anti-ebay. In some cases, there are no positive responses to your questions. I am a long-time eBay seller and supporter. I do not agree with everything they are doing, but I also do not believe that things are as bad as your survey makes them appear. Any eBay representive that views your survey questions with the responses will be able to see that some of the questions have been manipulated to the extent that no positive response is possible. I would suggest that you re-write your survey, remove all personal bias, stick to factual questions and responses, and see what the results are. You will acquire a more accurate pool of responses, and are much more likely to be taken seriously by eBay. I applaud your efforts to bring about change, but just feel your questions need some fine-tuning.
posted on August 1, 2001 05:32:16 AM
I just took a look at it and have to agree with eauction. Good idea, just needs a little
"fine-tuning". Some of the choices are a few words, some look like a short political speech. Also there needs to be a middle of the road response in a couple of the answers.
Again, good idea but I would take the bias out as eauction stated.
