posted on August 7, 2001 08:00:58 AM new
I'm selling a bunch of repair manuals for motorcycles, ATV's, snowmobiles, etc.
A guy BIN'ed on a manual for $15.00, then asked if it would work for his motorcyle, and it appears it will not. Damn, if he had actually read the description, he would have seen that his model was NOT listed, either in the description, nor on the picture of the cover of the book.
Now he says he has no choice but to purchase it (unless I let him off the hook presumably).
Would you let a buyer off the hook in a case such as this?
Or would you say "You hit the button buddy, it's yours".
[ edited by loosecannon on Aug 17, 2001 08:34 AM ]
posted on August 7, 2001 08:11:49 AM new
I'm with mballai on this. No point in starting up a war, on putting a black mark against someone's name if it isn't really necessary.
I did the Jump the BIN thing once and regretted it ... temporarily. I had been looking for something for a long time and when I saw one listed with a BIN, I did my thing. Turns out it was a "US Only" seller. This particular seller was very understanding and told me that there is a feature on eBay that allows a deal to be mutually canceled with no fees assigned providing both parties agree to it.
Come to think of it, I am meeting a lot of classy eBay sellers these days ... much nicer than most of those I have met on the so-called "free sites"
posted on August 7, 2001 08:29:48 AM new
This reminded me of a somewhat different BIN situation I have at the moment. I need a certain object VERY soon, Friday ideally, and couldn't find it at Target. So I went on ebay yesterday and found a listing that looked good. I had to email for the Priority shipping fee and heard from the seller right away.
I then bid the BIN and sent email saying I would really appreciate getting the total so it could be mailed today...there's a chance it could reach me in time. Her reply on the shipping was too uncertain to allow me to just go ahead and send PayPal.
So far, no reply. It's well within the "3 business days" time frame, but I am disappointed that if she doesn't email me pretty darn soon, and then get to the PO, I won't have this in time. I will still have a use for it, but.... : - (
posted on August 7, 2001 08:35:42 AM new
OK, I emailed him with the good news. I gave him the option of not buying the book so I can get my fees back immediately and relist. All he has to do is agree.
[ edited by loosecannon on Aug 17, 2001 08:36 AM ]
posted on August 7, 2001 08:45:34 AM new
Well I'll be...
I emailed him and said he didn't have to buy it and now he says he wants it anyway. His buddy says the models are close enough that the manual will work.
This was unexpected for sure. Good enough!
[ edited by loosecannon on Aug 17, 2001 08:36 AM ]
posted on August 7, 2001 09:59:35 AM new
Now SEE! This was a good deed that went unpunished! And it turned out just fine for you.
Those voodoo dolls? I think gc2 has some good ones over in his thread.
Actually, think of what an interesting line of business this could be...develop one, put it on ebay as something sellers can use to take out their deadbeat frustration on!
Hippy wannabe 
~^~