posted on August 16, 2001 08:42:37 PM
How can I word this correctly with out violateing any ebay rules? Lately I have had alot of non paying bidders with 0 feedback or a bad history.
I just cancelled this guys bid because he has no feedback and he has been registered for over 6 months. Makes me a little leary that you would be an ebay memeber for 6 months and not won or received feedback in that time frame. This guy just emailed me and he was just flameing away. Threat of this and that. The standard I'm telling ebay that your a bad boy. I'm just looking out for myself!
Any advice or tips on how to handle this situation or how to word it correctly in my tos would be greatly appreciated.
posted on August 16, 2001 08:53:33 PM
Me personally? I have never and likely WILL never cancel a bid.. What's to say this guy hasn't been registered for his 6 months, TRYING to win the whatsis.. and keeps getting sniped or outbid? Or maybe he heard about Ebay and registered, and only NOW finds something worth bidding on? If the whole thing DOES fall apart.. no big whoop. Just follow the procedure to get all your fees back, file feedback on him and relist your item. I'd not worry so much, have fun and be a little more trusting! I mean that in a nice way
posted on August 16, 2001 08:59:49 PM
It is your right as a seller to cancel bids for whatever reason you feel is correct.
Me--would never cancel a newbies bid. But then again, have a very low percentage of non paying bidders. And a high percentage of newbie high bidders that come through with flying colors!
As far as your TOS, "no bids accepted by anyone with less than 1 postive". (Look back over your records, surely you have had great selling experiences with new buyers.)
What the heck are you selling to have such a jaded view of new buyers?
As has been stated many times--we all started out at 0.
posted on August 16, 2001 09:01:41 PM
I feel it as a total pain in the butt to go through all the npb paper work. 2 weeks to get my money back and then I have to try and sell the item again. Which usually I set for 7 days.
So this 1 npb sets me back atleast 2 weeks of my time.
I'm sorry, I do try to have fun on Ebay as a seller and a buyer. But when it comes down to my hard earned cash I dont want to be jerked around.
posted on August 16, 2001 09:03:30 PMI'm just looking out for myself!
Someone looked out for YOU when YOU were a newbie with a 0 and shades..the seller who could have cancelled your bid. Think for a minute how YOU would have felt.
posted on August 16, 2001 09:13:22 PM
True jeanyu, will did start at zero. I suppose I should relax a liitle more on this particular issue.
So is it even necessary to have something stated in the tos?
I sell alot of computer products(motherboards, processors, etc)
My last npb. Bid an won on an auction for a standard abit kt7a. Sent him the wbn. He responded with an email ssaying he wanted the kt7a raid. I replied saying that I dont have an abit kt7a raid and that the auction was for a kt7a. His repsonse was "I figured that if you were selling this one you would have the other".
This went on for a couple days and he insisted that he wanted the other board and he found it cheaper somewhere else and wanted to pay less than he bid on the original item!!!
Anyways he didnt pay of course...I have a couple others that are really good also..
posted on August 16, 2001 09:26:23 PM
Oh Dear. Let me just try to understand using my auctions. I sell a peice of glassware, high bidder says they want another peice of glassware, similar but not what I am selling.
They win and say, but I thought since you were selling hobnail Fenton, you would have English Hobnail Westmoreland.
Yikes, that scenerio has never happened to me.
Thank the stars, my items are what they are and cannot be construed to be something else.
Do you think it is because what you deal with is computer components?
Not that is a flaky fringe mind you!
Just wondering?
Along Mrpotatoheadd's line, have you ever had a person that said the check was no good?
Perservere--and be strict. What they are bidding on is what they get. Period.
NPBA and FVF are a pain in the tookus--but a part of selling on line.
posted on August 16, 2001 09:26:25 PM
I think the deadbeats that are sport bidders are more likely to bid on auctions with neg wording because they can tell the seller is easy to upset and they think it'll be fun to pull the seller's chain.
posted on August 16, 2001 09:27:38 PM
Actually, according to ebay rules, you can relist the item after you file the NPB.
ebay's rules state they "hope" you and the buyer will work it out but don't "require" you to do so. You can file the NPB and relist immediately.
If you feel it absolutely necessary to designate criteria for bidding on your auctions, there are no ebay rules preventing this that I'm aware of.
You can simply state it as:
"Bidders must have a feedback rating of 10 or higher (or whatever you wish it to be) to bid in this auction".
Or, if you wish to be a bit more flexible, you could use:
"Bidders must have a feedback rating of 10 or higher (or whatever you wish) to bid in this auction. Bidders with less than 10 feedback who wish to bid should contact first for approval."
posted on August 16, 2001 09:27:45 PM
I see this bidder as less risk than usual, XaNeX. Afterall, he/she was registered 6 months ago and is still around! Obviously had he a history of bidding and not paying, the UserID wouldn't be around to bid on your auctions.
Zero feedback door swings both ways--yes true, no positive in 6 months, but also no negatives either Perhaps he was just lurking, watching, learning, not winning on ebay for past six months. Or, perhaps, Sellers are cancelling his bid before he gets a chance to win!
As I see it XaNeX, you missed a chance to perhaps provide this Buyer with his first positive!!
posted on August 16, 2001 09:35:42 PM
Thanks for all your opinions. It has made me revaluate this issue. I think I will just leave things alone and if problems arise they arise.
if it's any comfort to you, i was someone who'd registered on ebay and didn't bid on anything for a good 5 or so months.
eventer,
i've just had a npb. filed the npb notice, and now am waiting for the 10 days to pass to file for fvf. don't i have to wait the 10 days to get the listing fees back? thought i'd read that in another thread.
posted on August 17, 2001 03:49:52 AM
Hi, I would email the person,& be honest,explain you have had a lot of new npb.It's not his fault..i feel it was wrong but understandable to cancel the bid.This probably really made him feel terrible,i would not even cancel if he had a neg...(they can use your sale to build up some good feedback)
I always put contact in 3-5 days,payment to be recieved in 10.in my description.(I never threaten a neg,,or anything rude in my description are you kidding?but i am precise to what i expect....)this drives many buyers away..you have to be upbeat..we are selling here use some salesmanship..I also tell them if there are questions or need help just email me..i would even help teach them about bidding give them link to buyers help at ebay..many new people have no idea how it works or where to find out..
every sale you get can be a future great customer,& maybe their friends & family too it adds up..basically most people out there are great & honest..Look you aren't sending the merchandise before being paid,you can get your fee credited..worth a chance to make a sale..
if someone is new,,i put in my eoa...i see you are new if you need help just ask.
i would apologize at the very least.also since you had no specifications in your auction re:feedback requirement doesn't seem fair.Also.in my eoa i ask them email me right back with shipping info & method of payment.i know right away if they aren't going to respond..Yes,have fun,it's hard work but you meet some great people..in 3 years of selling i have never had a neutral or neg but lots of thank you feedbacks from grateful newbies..good luck..
You have to wait the 10 days to get the FVF back but you don't have to wait 10 days to relist the item.
The NPB says only that ebay hopes the buyer and seller will work out their problems.
Of course, if you relist the item and it sells then a check arrives from the original buyer, you have to make a decision how to proceeed.
Since I usually wait until 17 days before filing the NPB on bidders, once I file it, if the bidder contacts me, I tell them the item no longer available.
thanks . i thought we had to wait the 10 days in order to get the listing fees back. (i.e., if i relist and it doesn't sell this time, i get to list it again, free if it sells the 3rd time.)
i'm not worried about this one paying me - ever. no reply to 3 emails or npb notice (yet she's bidding), deadbeated on another seller who's auction ended the same day as mine as well. this is a 'deader than a doornail' beat bidder. i suppose better than the two 'string you along' others i'm dealing with at the moment
I mean that in a nice way 
Perhaps he was just lurking, watching, learning, not winning on ebay for past six months. Or, perhaps, Sellers are cancelling his bid before he gets a chance to win!
