posted on August 27, 2001 07:39:27 PM
Auction ended July 30th, sent $22.00 by Paypal on July 31st. Never did hear from the seller. He did post positive feedback, so I know that he got the payment and should have mailed the items.
So today, after not receiving the items yet another day, I email the seller and politely ask the shipping date and method.
This was my answer:
"Hi! Just checked my pay pal record and the total was $22.00. I am sure that someday the items will arrive at your door. It will be one of those things that gets lost in the mail and is delivered years later.
Take Care,"
I have not answered this email yet. I'm a little ticked-off and that is not a good time to write an answer. Maybe in the morning. Needed to vent tonight.
posted on August 27, 2001 07:46:05 PM
OMG! There are getting to be WAY too many people with that kind of attitude lately!
I sure do agree that I wouldn't respond immediately. I'd flame that person from here to next week if I did.....
How about if you responded (later!) that, perhaps, his email was sent to you in error and, as 4 wks have gone by, you were just checking on the status of your order and would appreciate his kind consideration in checking on it for you. Or some sugary sweet response that might get him back on the right track...(if that's possible!)
posted on August 27, 2001 09:12:12 PM
Can you say chargeback? Do it now. If the guy was trying to be funny, he shouldn't quit his day job to become a comedian. And be absolutely sure to neg him.
I'd be seeing stars if something took a month and wasn't received to take some sarcastic dimwit's baloney. Both barrels and let him have it.
posted on August 28, 2001 01:50:15 AM
I agree with mballai...that's totally ridiculous! Don't you just hate it when people think they're cute, and they're NOT?
Contact PayPal, start the chargeback machine rolling, and file the neg. This seller's nonchalance needs a reply.
"Who's tending the bar? Sniping works up a thirst"
posted on August 28, 2001 05:48:41 AM
looks like its time for a little game playing with this joker. open 3 or 4 seperate accts and win a few of their auctions. don't send the $$$$ and neg the heck out of him..........revenge is sweet when it is really deserved
posted on August 28, 2001 07:26:49 AM
Rude isn't exactly the term I'd use here. It doesn't build confidence in that seller, to say the least. I would follow the advice of the person who suggested contacting Paypal. Assuming both the seller and buyer meed certain conditions, Paypal will give the seller an opportunity to prove delivery of the item.
posted on August 28, 2001 09:02:47 AM
I am not sure it is time to break rules like sign up for accounts and harass the seller. Send him a polite email asking what he is going to do to insure the delivery in a reasonable amount of time. Include a line that goes, "As you know, a seller only has a certain amount of time to regain his fees from Ebay if a buyer does not pay. A buyer also has a limited amount of time to regain his money from paypal if delivery is not made. I hope we can resolve this situation as quickly as possible." That will get him on his horse, without threats or harassment. If you get no answer, or no satisfaction in a few days, then go to Paypal.
posted on August 28, 2001 09:43:13 AM
On the other hand, I once had a BUYER send me $60.00 cash and I hadn't received it after two weeks. He said, "no problem, it's probably lost in the mail, happens once in awhile.....I'll send another payment and if the first one shows up you can just send it back......"
Guess what, it was lost in the mail! I got his second payment promptly, and his first one came weeks later!
It's a lot nicer when the buyer has the cavalier attitude, isn't it?
But that attitude is totally wrong coming from the seller. Jeesh. I agree, don't let him off the hook on this one.
posted on August 28, 2001 07:46:13 PM
I understand the sellers attitude has ticked you off, but-- did you pay for insurance? Have you checked with neighbors for misdelivery? Visited your local post office? Sometimes the post office will sit on mail, then finially send it back.
I have one sitting on my desk right now which was shipped priority. Got it back 3 weeks after mailing it. Has "No Mail Receptacle" stamped all over it. Had the buyer check with her post office, she probably could have picked it up.
So, who is at fault? Her? Post Office? ME?? Should I have charged her $1.10 insurance on a $4 item (plus shipping) just to cover my rear from a chargeback?
This is exactly why I now require insurance on EVERY SINGLE item-- even those $4 ones. There just isn't always enough of a profit margin to cover the worlds errors: its all I can do to cover my own!
posted on August 28, 2001 08:07:19 PM
Yes, I did check the post office and I asked my mail carrier (who is my regular carrier and does not leave my mail at my neighbors).
I have had packages take a month or more to arrive. That was not what I was asking. I asked for the shipping date and method. I paid for priority mail. But I also know that sometimes things can take a scenic route coming to me, or even get lost.
Attitude!! It was all in the seller's attitude in the email. It would have taken less time to politely answer my simple questions. I was okay with the shipment coming late until I felt like I was being brushed off.
I sent another email, politely asking the date and method of shipment again. I decided to ignore his attitude. If I don't hear or get another sarcastic reply, I will send an email stating that it must be time to do a chargeback on my credit card.
posted on August 29, 2001 08:59:14 AM
Could it be, they didn't keep a record and so can't say for sure?
I do agree. Best to do a chargeback. And if you're working with Paypal, do it quick. I know for a fact, once the time limit has passed (30 days isn't it?) you're screwed. Even if 20 people neg them for nondelivery, one after another, your $ will be gone.
But, count me as one who used not to keep records of everything. Now, I keep: envelope & letter (if payment mailed), index cards listing address, item, payment method & amount, email & other details including date shipped. Plus, all the post office receipts. And, all email till feedback is posted (or 3 months.)
All precisely to document any problem and find where the error occured.
Sniping works up a thirst"