cabledogii
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posted on September 13, 2001 07:53:17 AM
I just got my first excuse for no payment on the WTC disaster. She said she was sorry because her mind was elsewhere due to this disaster, but that a check was on it's way. I wonder where her mind was the previous 15 days as I was waiting on payment.
The Dog
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avaloncourt
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posted on September 13, 2001 07:59:21 AM
Got got my first one as well. I found it quite amusing. I got a reply back that with the chaos of Tuesday it had slipped his mind. The problem is that he was responding to a second notice about an auction he had won 12 days ago.
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kolonel22
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posted on September 13, 2001 08:02:32 AM
I know this is a very sensitive time and we all want to be compassionate and especially respectful towards this unbelievable situation our country now faces. However I have already received two similar
“Excuses” from people. Both of which were from auctions held past my TOS request for payment within 10 days from the end of my auction.
It’s funny because in another thread someone mentioned they wondered how long it would take before someone used the bombings as an excuse not to pay for something they bid on. Guess there finally coming
Health & happiness
"The Colonel"
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mballai
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posted on September 13, 2001 08:37:42 AM
Perhaps this will turn into "My xxxxx is missing (dead, injured, helping) in the WTC and I haven't had a chance to mail your payment." All I know is that my terms aren't changing and the NPB alerts and credits will be on schedule. People can have perfectly good excuses, but my terms are perfectly good too.
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Americanicons
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posted on September 13, 2001 10:06:34 AM
Almost 5,000 innocent people have been
killed. Air travel & shipments are
compomised. The country and the world are
in shock. The opinions expressed in this
thread are beyond being insensitive--
they are simply n-American. nless I am
missing something here, there are things
in life more important than your TOS!
Or the occassional deadbeat who might use
this time of tragedy as an "excuse".
I am ashamed that the posters on this
thread are part of the ebay community.
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cabledogii
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posted on September 13, 2001 10:44:04 AM
Yes americanicons, you are missing something here. RE-read my post! 15 days prior to this I couldn't get a response from my high bidder. Now all of a sudden there is an excuse on being preoccupied. This has nothing to do with being unamerican. It has nothing to do with being insensitive. It has everything to do with now this deadbeat has an excuse. Why could I not get a response to my email for 15 days prior to this?
I spent 20 years serving my country. I have given both sweat and blood. Don't ever call me unamerican.
The Dog
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yadda36
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posted on September 13, 2001 10:48:47 AM
WELL SPOKEN & HATS OFF TO YOU DOG!!
I agree as it has NOTHING to do with being un-american!!
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dch366
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posted on September 13, 2001 11:02:28 AM
I agree with DOG. It was 15 days ago, not 3. Plus, speaking for myself, some of us cannot afford to just drop everything, including our businesses. Even NYC Mayor Guliani encouraged New Yorkers to try their best to go about their nornal routine--it is physically and psychologically stabilizing in this terrible time. A deadbeat from 15 days ago is a deadbeat. It has nothing to do with this tragedy, and its terrible to lean on that as a crutch for an excuse!
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anothertreasure
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posted on September 13, 2001 11:49:28 AM
Auction ends evening of 9/10
WBN sent later on 9/10
Response, payment, shipping on 9/12
Buyer from 33rd St in NY.
What Excuse?
If you're going to slap a giant you better kill him with the first blow. Gotta love New Yorkers.
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twinsoft
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posted on September 13, 2001 12:01:32 PM
I got an email the day of the attack. "Defective disk, please rectify or I will leave negative feedback." I seem to recall something in the Bible about business as usual just before Armageddon.
Seller, you think you've got problems? Take a look at CNN and try to get some perspective.
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mballai
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posted on September 13, 2001 01:16:15 PM
I agree with cabledogii. People who try and cloak their sluggard and deadbeat ways with pseudo compassion and patriotism won't get my sympathy. If I can stand in line at the PO and ship my packages on time following leg surgery, there's no excuse for the phony excuses.
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zoomin
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posted on September 13, 2001 01:41:17 PM
My mother always told me it was in poor taste to say that a family member was ill. The "excuse" would be in poor taste in addition to it being detestful to lie about the health of a loved one.
Using the WTC as an excuse for payment that was due two weeks prior to the event is Blatant & Gross Disrespect.
One Nation, under God, INDIVISIBLE, with liberty and Justice for All.
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kittykittykitty
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posted on September 13, 2001 02:44:57 PM
heh, i got one too. auction ended 8/31, responded to eoa within a day or so with 'ill send out the money order.' sent reminder 9/10. yesterday i got a reply. says the initial payment got returned to her, she's had this happen before, sorry (no explanation of why mail is being mysteriously returned to her, or why she didn't write before to tell me it had), and she's in n.y., dealing with stuff.
i know the chances are she's not telling the truth and hadn't sent out payment. that she's dealing with stuff now, yes, that i believe. of course. i replied that i was glad to hear her family and friends were ok, and yes, mine were too, thanks for asking. as long as she sends payment, it's ok.
k3
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ExecutiveGirl
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posted on September 13, 2001 02:51:35 PM
(sigh) You can count me in too...
Just received an email from a deadbeat saying he can't pay because he's a marine on a ship right now.
Here's the funny part - - Auction ended August 8th.
[ edited by ExecutiveGirl on Sep 13, 2001 02:55 PM ]
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GreetingsfromUK
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posted on September 13, 2001 03:35:43 PM
Just to say that I sold to USA on 09/09. Will not be chasing my buyers.
SympathyfromUK.
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tiggressoflove
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posted on September 13, 2001 04:22:27 PM
Well, one of our customers was a man who worked in the WTC. The only addy he gave me was for work, wanted it mailed there. He was on the 62nd floor. I've been emailing him to see if everything is ok, but no response. I'm gonna put the package back and wait and see. Hopefully he's ok. And here I thought it was so cool to be getting a buyer like that, professional and all. I think it was going to be a gift for his mom.
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ecom
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posted on September 13, 2001 04:47:14 PM
At this time, I think it is the best "Excuse" out there and I'm honoring it.
I don't care if they're in California. If they say its because of the WTC bombing, I'm cutting them slack on payment and delivery.
Hopefully, things will settle down and life will get back to routine, but for now . . . exception is the rule.
I hope other sellers/buyers will do the same.
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traceyg
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posted on September 13, 2001 04:48:51 PM
And here I thought it was so cool to be getting a buyer like that, professional and all. I think it was going to be a gift for his mom. >>
If that is so and he is one of the many dead which is likely if he was in building 2 on the 62 floor you may want to think about trying to find a way to send it to someone who will get it to his mom if you can afford to because of course he won't be able to pay. However, if he doesn't respond and you see him getting negs or someone else writes and tells you he was one of the many to die. You could kind of fillful a last wish kind of thing and fill his mother's heart with something nice.

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Empires
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posted on September 13, 2001 06:07:15 PM
For what it's worth this may be why things are slow in terms of mail...
http://www.usps.com/news/2001/press/serviceupdates.htm
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eauctionmgnt
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posted on September 13, 2001 06:28:49 PM
ecom,
I couldn't agree with you more! The entire nation has been affected by this tragic event. I certainly can not tear myself away from the news this week, and I don't expect my bidders to either. This is a time for patience and compassion for our fellow Americans. Who knows what type of issues our bidders may be dealing with? Just because your bidder may live in Alaska, Hawaii, California or abroad does not mean they were not affected by this travesty. People from around the world knew people who worked and lived in NYC. Who is to say some of those weren't your bidders.
As for those who had auctions end several weeks before the event, I STILL think you should cut them some slack. Think of how often people would wait a week or two before sending you out payment under normal circumstances. Many of these people do not feel this is an extraordinarily long time for a seller to wait. Perhaps these are the same people that are contacting you now. They may simply be giving you the courtousy of letting you know that the additional period of waiting has been delayed by the attack on America.
I hope that any seller receiving notice from their bidders expressing that the transaction will be delayed by this event will treat it with the upmost concern and sympathy. It is better to be supportive of those that may be using this as a "false" excuse then to be unsympathetic and heartless to those who are truly dealing with difficult times. Show some compassion to your fellow Americans!
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mballai
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posted on September 13, 2001 06:47:50 PM
I generally cut my bidders some slack IF they communicate before or after an alert. But no matter how much I care about them, I have bills to pay too. It does not take 15 days to write a check and drop it in the mail or use a CC. My experience is that if you aren't paid by day 15, the chances of you collecting drop to about 10% and zero by day 30.
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MrsSantaClaus
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posted on September 13, 2001 07:09:18 PM
TraceyG ~
That was my thought exactly! I would do whatever it takes to find his wife or mother and send it to them. Imagine getting a gift like that after they died ... a little bit of heaven to people in pain.
BECKY
[ edited by MrsSantaClaus on Sep 13, 2001 07:09 PM ]
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Pandoras_Trinkets
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posted on September 14, 2001 07:31:52 AM
TigressofLove: Gotta find that family!
Painful to recieve a letter/package afterward yes! but very very grateful.
Just a reminder not just people with NY addresses are effected. I'm in Michigan and our many of our area firefighters and police etc have left to help. Reserves are being called in on Friday & Saturday.
We had a group of high schoolers who had a field trip to Toronto on Tuesday. They couldn't come home because the border was closed. (canada/detroit) If my kid was in that group my bidding, bill paying etc would be delayed too.
It's understood some of us need to work, I do too. I'm listing, I'm selling a little. I'm not I have bills and need to go on also Just remember many more people other than NY is slowed down because of this.
Angela
www.pandorastrinkets.com
-0- it's a beady place -0-
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GoToMarshall
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posted on September 14, 2001 11:56:15 AM
tigress:
You may want to look:
http://209.10.98.166/php/attack/view.php -- NY Post Missing Persons
http://wtc.ny.com/ -- known survivor list
or at some of the other lists available around to see if you can find any information on your buyer or an appropriate contact. Good luck!
Marshall
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ok4leather
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posted on September 14, 2001 01:28:58 PM
To me it seems the "Right thing to do" Is to step into a bigger pair of shoes/ climb above the pettiness of chasing someone down over a few dollars lost on an unconsumated auction - after what weve all just whitnessed - mabe after next month you can go back to normal - right now its bad form.
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quickdraw29
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posted on September 14, 2001 02:17:15 PM
I managed to send eoa emails, package items, and list items all during this crisis. That is the true spirit of America, picking yourself up when you are down, dusting yourself off and get back to normal. Anyone who is frozen in inaction does not have the true American spirit, imo.
Anyone truely devastated because they have family or friends involved in the tragedy, or are involved in the rescue, or cleanup are obvioulsy granted extra time to get themsleves and their lives together. But in one month the negs will start flying. Honoring your bid under any circumstance should be top American priority to show American integrity.
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sborchert
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posted on September 14, 2001 03:34:25 PM
Had an auction close on 9/5, e-mailed winning bidder several times and never heard back. Checked their bidding history and they had bids totaling over $700 going, even today. Today I received an e-mail saying they didn't want the item now because they live in NY City and had too much on their mind. I filed for my FVF stating it was a mutual agreement between buyer and seller and e-mailed the buyer wishing them luck. If they lied they will have to live with it.
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kellco
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posted on September 15, 2001 03:36:23 AM
quickdraw29
Why must you be so negative? I read your comments on the US flag forum where the person said people might want to see if they can get flags from cemeteries. I found that info helpful as so many places are sold out of flags.
My daughter is a Funeral Director and has to go on funerals all the time. I am going to ask her if she can check with the various cemeteries associates/caretakers and get a few for me and herself as well. I don't see anything wrong with it.
When I first started using Ebay years ago my mother had a stroke and I postponed my payments for several weeks. When she died nine months later, I again postponed my payments. No-one got nasty with me.
Many sellers assume when someone gives an excuse about paymnets they are lying.
The WTC act of terrerism affect people way beyond NYC.
My worry is for my husband who works in the heart of DC near the White House. All week it has been a mess in DC with "sick people" calling whomever to say there is a bomb in the building. This was the building directly across from his office. All major streets are blocked off and the Pentagon is just across the river.
I worry myself sick about my husband's job as the type of business he is in may become a target also.
Please all of you who are quick to complain about excuses, try to be more open minded.
Many of us are honest about what we say.
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camachinist
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posted on September 15, 2001 04:10:27 AM
Interestingly, I sent out a broadcast e-mail to all my successful bidders for auctions closing just prior to the tragedy last Tuesday, extending payment terms by another 5 days (my terms involve when a payment is postmarked, not when I receive it) and encouraging those with extenuating circumstances to e-mail me.
Three of my bidders were from New York, with one living in NYC. All e-mailed me to let me know payments were on the way, although they didn't know when they might arrive, considering the condition of the air transport system and that mail wasn't being conveyed on aircraft at this point.
Nice folks, those New Yorkers.....I can only hope I would do as well in their situations...
So far, no other responses requesting additional time....
Pat
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bearmom
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posted on September 15, 2001 04:44:11 AM
I had 2 appointments cancelled this week-my other business, not auctions. One had lost a family member. The other was in a govt office that closed Tuesday, and she was too upset to do business anyway.
In both cases, I expressed my sympathy and told them to call me when they were ready.
Think they would have invested their money with me if I'd insisted on fulfilling their end of the contract on the specified day? Sometimes you have to bend your own rules a little bit to fit the situation. If those people intended to send payment to begin with, they will. If they're just using WTC as an excuse, they would have used some other excuse. But it can't hurt to give them the benefit of the doubt and build a little customer goodwill!
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