posted on October 2, 2001 08:18:50 PM
Hi fellow AW/Ebay sellers! I have been having chronic problems relisting my items for some months now. Sometimes..tho'rarely, one or two relists go thru. But more often than not, after having edited the closed auction and clicked to continue, I get message that this page is not available or the message that I need to go back and fill in fields. Always I have all fields filled in. I have complained several times to ebay and they say, "It's your browser." Well, I recently downloaded the newest Internet Explorer 6, and I still cannot relist auctions. It really stinks that each time I have an auction that closes without bids, I have to list a completely new auction; therefore, I have to pay 2nd listing fee each time. Would appreciate any illumination anyone can shed on this aggravating problem. And P.S., I know about the glitch in listing auctions this afternoon/evening. Mine new listings keep coming up errors like everyone else's. My relisting problem is a chronic one, however.
Thank you! isolde9
posted on October 2, 2001 08:46:34 PM
We have had problems where Paypal adds its Javascript to the listing. Our solution has been to totaly eliminate their entires begining at the last Auctionwatch html command - sometimes it works
EM Jenkins
posted on October 2, 2001 08:54:47 PM
Thank you! I will try it, although I can't right now because ebay is not currently processing any listings..the ipix nimda virus problemo.
posted on October 3, 2001 10:20:07 AM
It is not just you. I have the same problem using IE. I have to use Netscape or Opera. When I am in IE, if I click on relist and I get that error message, I hit the return button, let it sit for 5 minutes and try again. Then it usually takes. What a pain! Ugh, Christine
posted on October 3, 2001 10:27:07 AM
YAAAAAAAHHHHHHHHHHHHOOOOOOOOOOOO!!!!!!!!!! YOU MEAN I AM SANE!!!!!!!!!!! 9 MONTHS!!!!!!!!9 MONTHS OF THIS INSANITY!!!!!! NO RELIST!!!!! HAVE TO GO DO THEM ALL ON AW. I KNEW E BAY WAS FULL OF IT. I AM SO GLAD TO HEAR THIS. THANK YOU.<P> SO!!!!! I ALSO UNDERSTAND THE OTHERS COMMENENT, YES I AM BEING DOULBLE (CROSSED) CHARGED TO RE LIST. I KNEW IT, BUT WHAT CAN I DO??? NO WONDER MY E BAY BILL RUNS $500.00. AVERAGE. THIS NEEDS TO HAVE A LOT MORE PEOPLE YELLING!!!! I TYPED MY FINGERS TO THE BONE TO E BAY ABOUT THIS. THE LAST ONE THEY NEVER REPLIED BACK. EXCUSES, CLEAN YOUR CACHE, COOKIES, HISTORY, BROWSER,ETC. DID IT ALL. STILL TO THIS DAY.....NO RELISTINGS. ACTUALLY THE LAST TIME WAS SOME MONTHS BACK. SO THEY FORGOT ABOUT ME I AM SURE. BUT JUST YESTERDAY, I WAS SUPER NICE AND ACTED STUPID. THEY REPLIED WITH A BUNCH OF QUESTIONS, WHICH I ANSWERED. CAN'T WAIT TO SEE THE RESPONSE.
[ edited by JACKSWEBB on Oct 3, 2001 10:44 AM ]
posted on October 3, 2001 10:29:29 AM
Yes, after months of hassles, I found that Netscape let me relist first time, every time. And I was not using the PayPal javascript thing either.
posted on October 3, 2001 10:31:46 AM
Well, it's weird--I use Internet Explorer 5.something (can't remember exactly) and don't have any trouble at all with relists. Also have no trouble with revising--had to revise 14 the other day cause I made a big stupid mistake in my template! I don't use AW, though, nor do I list directly on eBay, so possibly it's a glitch if you use those services????
posted on October 3, 2001 11:03:01 AM
I no longer relist, but when I did, I found that using the Opera browser make relisting much easier. I used to use MSN Explorer, and would always get page not found and other errors. Opera worked every time.
posted on October 3, 2001 12:24:45 PM
I have tried for days to revise and auction using IE, I downloaded Netscape and it worked the first time!!! Never was I given any help with the problem from e bay at all they never even responded to my e mail to support. Seems to me if the problem is isolated to IE it would easy enough to isloate the problem and fix it???? Maybe they dont want to fix it as you'll pay them another fee........
posted on October 3, 2001 12:31:37 PM
ALL I CAN SAY AT THIS POINT IS THAT I AM HAPPY TO KNOW THERE ARE OTHERS. HAPPY, NO, LESS FRUSTRATED. KNOWING THIS IS NOT A PROBLEM WITHIN MY OWN SYSTEM. COME ON RE LISTING PROBLEM PEOPLE START YELLING. UNITED WE STAND, DIVIDED WE FALL.
posted on October 3, 2001 12:44:10 PM
What can I say, but, "Aha!" Thank you everyone out there for responding to my cry for help. When I think of the hours, the days I've wasted and the untold frustration I've experienced trying to relist, it makes me steam! Not that I'm happy so many others are also tormented, but I must confess that the knowledge makes me feel easier. I even paid a guy $50 to work on my computer to solve the problem,albeit, to no avail! This may be coincidental, but I have to state it: I had no problem, whatsoever, with relisting until the "Buy Now" feature was added to ebay. Has anyone else experienced the same? The first time I complained to ebay was the day or so after the feature was added. Now, another question which shows my lack of computer savvy: Can I download Netscape or Opera and use one of them interchangably with Internet Explorer? Thank you again! isolde9
posted on October 3, 2001 01:05:15 PM
I WISH I HAD THE E MAILS FROM E BAY RE: RE LISTING. ONCE ONE OF THEIR PEOPLE CAME UP WITH THIS GREAT EXCUSE. USING AN OUT SIDE VENDOR TO LIST IMPAIRED THE LISTING ABILITITIES. I ONLY USE ONE OUT SIDE VENDOR FOR LISTING, THEY BLAMED IT ON GUESS WHO. <p> ANOTHER ONE SAID THEIR ENGINEERS WERE AWARE OF THE PROBLEM AND WERE WORKING DILIGENTLY ON IT. THAT WAS NINE, 9, MONTHS AGO!!!!!!!!. THIS IS NO JOKE FOLKS, THESE WERE JUST A FEW THAT COME TO MIND.<P> ALSO THIS SAME PROBLEM EXIST WHEN I WANT NEED TO REVISE!!!!!!!!!!! ALSO. WHAT YOU WILL SEE IS, THIS PAGE CANNOT BE VIEWED. AAAAAAAAA!!!!!!!!!!!!. PLEASE CONTACT OTHERS. WE ARE BEING DOUBLE CHARGED. MANY OF MY FEES ARE $3.50. TO $5. PICTURE , RESERVES. YOU KNOW ETC. ETC.
I've never used Opera, but generally you can use any browser you wish on your system. Both Internet Explorer (IE) and Netscape will both try to make themselves the default web browser though. Make sure you follow the prompts they give you about the default browser and you'll be OK.
posted on October 3, 2001 01:24:53 PM
INTERESTING ABOUT THE "BUY IT NOW" DOES ANYONE REMEMBER THAT TIME FRAME????? HOW LONG AGO??? THANKS. MAYBE WE OURSELVES CAN GET TO THE BOTTOM OF THIS. ME PERSONALLY, I BET IT HAPPENED AROUND THE TIME E BAY DECIDED TO PROTECT US FROM THOSE HORRIBLE E MAIL ADDRESS HARVESTERS. USER I.D. ONLY NOW. I JUST WISH IT WORKED THE WAY IT IS SUPPOSE TO.
posted on October 3, 2001 02:19:44 PM
BIN started just before the holiday season last year.
Try this "fix" when you relist. Works for me, hope it works for you.
Find the auction you want to relist. After clicking "relist," click the eBay category link labeled "click here." The screen will change to show the category you listed in. You must now click the "select here if you can't view the category selector above." Then you should be lock & load for this auction relist and any relist you do immedaitely there after.
Hope it works for you.
dendude
posted on October 3, 2001 11:27:22 PM
Thank you one and all! Happy to report that I downloaded Netscape and relisting was almost a breeze. Almost. As long as I didn't try to change categories. When I clicked at top to change category, screen froze up and I had to go ctrl alt delete which closed everything out. It wasn't just one isolated incident..tried to change categories on two different auctions 3 times each. Each time same thing....freeze out!
Other glitch was that of many many auctions I wanted to relist...because for nearly a year I couldn't use the function....all but 10 were expired. C'est la vie! <BR><BR> To Walhalla..thank you. I had discovered that trick a few months ago, but unfortunately for me, it would only work for 2 or 3 relists max...then it would go back to the same old nonsense. Guess I'll stick with relisting from Netscape in cases of not having to change categories, and making new listings of cases where category change is in order. Don't think I'll bother with complaining yet again to ebay...t'would be but more wasted time. isolde9
posted on October 4, 2001 04:19:55 AM
Definately do the relist in the WRONG CATEGORY, cut & paste the auction number, then go to site map, and click on change your items category and DO IT! You can also go into REVISE your auction as well. Did you know that you can change the price, # number of days, BIN price, etc up to 12 hours before the auction ends?? You were not able to do the price and #days up until a couple of months ago. So, in my opinion, get all the free relists that you can and then go in and change the information. Good Luck! Christine
