posted on October 11, 2001 08:25:34 PM
I was overcharged about 45.00 tonite on a listing fee and I have searched ebay to find an email address to write them about this. Can you help me? They don't make it easy to contact, do they?
jean
posted on October 12, 2001 06:09:33 PM
Good point... The listing fee and any feature fees (except for Home Page feature) is doubled, but NOT the FVF...
posted on October 13, 2001 07:24:53 AM
They had a glitch of some type on my account last week, i was charged 9.95 TWICE for my ebay store which is actually free till jan 1st..
i wrote [email protected] and [email protected] I did get an answer & i also called them (40 min.on hold)& finally just left a message & actually got a phone call back 3 days later.....took them till today but they did credit me..
can you believe the fella that handled it ACTUALLY SAID HE WAS SORRY...i should frame it LOL..he was surprisingly nice..they sent me a survey on how i was treated & i said wish there were more like him..
good luck,,just keep writing them give them 48 hours & write again..you'll get a response sooner or later.don't worry
