posted on October 12, 2001 07:50:20 PM
A high bidder on my auction which closed 9/8/01 did not pay. Nor did she respond to any of my emails reminding her of payment. Then I sent two emails through eBay. Still no pay.
She was a newbie who signed up in August and immediately bid like crazy. She had about 40 outstanding bids when I started researching her.
I sent in eBay's deadbeat bidder form. Nothing. Checked her FB. All glowing, she was at 44, with everyone just raving about her speedy payments and how nice she is. Still nothing, no payment. So I negged her. And waited for one in return. Nothing. So I filed for FVF Credit on 10-10-01. Then today, I checked her file. SHE'S BEEN NARU'D. Yippee, it works. I guess she got her third FVF credit filed against her today around noon. And Poof, she's gone. All her existing bids have been "Administration Cancelled".
I'm just surprised that none of the other sellers left negs like I did. But I still appreciate the other two sellers filing for fees. At least she can't do this to anyone else.
posted on October 12, 2001 11:03:39 PM
Oh! You scared me with the title of this thread....
When I read "dust" I just automatically thought "anthrax" and then I was petrified and could not move in my chair for hours. My wife had to call the paramedics.
posted on October 13, 2001 12:07:04 AM
'Happened to me too, with a bidder from Portugal. Bid on a bunch of stuff, wanted to know the amount for global priority mail. Never sent payment. Good feedback, now NARU. Later, gator!
posted on October 13, 2001 01:27:39 AM
I NEVER CEASE to be amazed by the mentality of some sellers who rejoice at the fact that some bidder has been NARU'd because they didn't finalize three purchases. (Yours within a month of auction close).
Your bidder had completed 44 sales successfully.
Good work! We don't need bidders with 44 successful purchases in their feedback.
Now you can start a thread about how bad business is. However, don't forget that you are a contributor to the bad business.
posted on October 13, 2001 09:18:51 AM
toteullenebay
I fail to understand your logic. I don't care what the feedback is. If the buyer won't contact the seller and won't send payment, THEY ARE NOT A GOOD BUYER. What you DO is important. What you SAY you will do is not.
Why is ACTION and FOLLOW THROUGH not important to you? Clearly this is a BAD buyer that we are all better without. If some "emergency" happened, the bidder can take that up with safeharbor. Isn't that what they are for?
I re-iterate, CONGRATULATIONS and THANK YOU Valleygirl. We need MORE sellers like you!
posted on October 13, 2001 09:39:01 AM
thanks, ValleyGirl.
I had three administrative cancellations on my auctions this week ~ a new record.
As much as I hated seeing my bids drop, I appreciate whoever saved me from these newbie deadbeats and bidders gone bad.
A bidder with 40+ positive is great ~ if they continue as such.
Many of them get in over their head.
Thirty days gives them perspective to either come back and choose the right path or just leave.
Thanks again & let's hope they find their way...
posted on October 13, 2001 09:59:14 AM
Surely there's more to the story of a buyer who successfully completes 44 auctions and then disappears, failing to complete business in progress. I'm unclear as to the nature of the pleasure derived from seeing the final NARU.
posted on October 13, 2001 10:04:38 AM
I agree with retailguy.
Just this week I had a buyer with 500+ feedback end up NARU. Why? Because she liked to play games.
My auction ended back in August, and I finally said enough B.S. & filed for the FVF, and boom, she was toast. She also had several negs in the past 6 months for the exact same thing.
I don't give a rat's behind if a buyer has 0 feedback, or 1000+, if they wanna play they gotta pay.
I get the feeling that some of these buyers are clue less as to the rules & regs in place on eBay, and simply decide after the fact that on some items they bid too high, and then later decide to reneg on the auction.
Perhaps after a 30 day cooling off period they'll think twice before yanking another sellers chain?
posted on October 13, 2001 10:06:19 AM
did this buyer get naru'ed becasue of one seller negging her and filing for refund of fee?
i thought it takes more than that?/
posted on October 13, 2001 10:13:04 AM
It takes 3 sellers to file a NPB warning [after waiting 7 days from auction close], then after waiting another 10 days, filing for the FVF request.
In my case the deadbeat was NARU before I could leave a neg, which tells me at least 2 other sellers just finished filing for their FVF's as well.
I ALWAYS give buyers the benefit of the doubt, and in this case had waited over 6 weeks to get paid.
posted on October 13, 2001 10:13:36 AM
You know, I worry about bidders like that... those who have quite a bit of nothing but great feedback and who've been bidding and paying regularly. Then all of a sudden they stop paying for their eBay purchases and often stop bidding. I always wonder what's happened in their lives to cause it. I'm in a similar situation right now -- a bidder with nearly 70 feedbacks, all positive, has made no contact and he's not bidding on anything anymore. No one has left feedback for his recent purchases so I'm not sure he's paid for any recent bids.
I agree that these buyers should be NARU and appropriate feedback should be left, but I wonder what's going on in their lives to contribute to such a change in behavior.
posted on October 13, 2001 10:34:42 AM
My bidder continued to bid all during my research period. She continued to bid while I was sending her reminders. She continued to bid after I filed for the first part of the FVF credit. She bid after I filed the second part of the FVF fee. She even left FB for about 30 sellers on 10-10-01.
I was the only seller who left her neg FB. However, unbeknownst to me, other sellers were filing first and second parts of FVF credits. And that's why she got Naru'd. She failed to pay her debts with others besides me. Aparently she "picked and chose" which items to pay for.
Let's not forget she had many opportunities with 6 emails during this 5 week period to make things right. She chose not to respond to any reminders or inquiries. All during this time she was bidding and leaving FB, so computer problems and terrorist activities can't be her excuse.
So, to some of you, maybe I did cost you a sale, but to some others, I saved you headaches of dealing with all the stress and time of a deadbeat bidder. Actually, it wasn't me. I was only the first to file FVF. It was the two nameless sellers AFTER me who didn't leave fB, but did complete the FVF credit forms. Don't forget there are two steps. Sellers must complete step 2, or its all for nothing.
Not my name on ebay.
posted on October 13, 2001 05:49:40 PM
Good for you. You did the right thing and thanks also to the 2 other sellers who also did the right thing.
Buyers cannot simply decide they will start to pick and choose who they're going to pay.
Incidentally, this can also work the other way. Last year I bought an item from a seller who had well over 100 positive feedback, no indication of anything to worry about at all. Got an email stating my item had been shipped on such and such a day. 2 weeks later, I still had nothing despite the fact it was supposed to come Priority Mail. I politely inquired into the situation, waited a few days, no response from the seller. My next email wasn't so polite. I got the package a few days later, postmarked the day after my second not-so-polite email! Certainly it hadn't been shipped 2 1/2 weeks previously as she'd stated. But even if she made a mistake, that's certainly understandable. But to ignore emails, to me, makes such things appear like the other party is trying to hide something. And what's interesting is that a short time later she started racking up all kinds of negs for failure to ship items after receiving payment. Someone must have gone to SafeHarbor about her, because she was NARU'd.
So, why does a buyer go to the trouble of paying promptly, etc., and racking up a good record, only to start messing up?
Why does a seller ship out over 100 packages, then all of a sudden start to keep the customers' money but fail to deliver any product?
posted on October 15, 2001 09:36:41 AM
I received an email today from my deadbeat who said she had mailed payment today, then proceeded to tell me she had been sick, 2 uncles died and "life's a blur". I emailed her back and told her the item had been resold, please don't bother making payment.
Then I may have crossed the line. I told her that her excuses would not get any sympathy from me, then I proceeded to tell her that I was aware that she was bidding daily during the entire past 5 weeks. I also reminded her that between me and ebay, she had been sent 6 reminders about paying and she didn't respond to any of those emails. I then reminded her that when she was suspended, that she had around 30 active bids that were cancelled.
posted on October 15, 2001 09:53:57 AMThen I may have crossed the line
Don't sweat it, we all come to this point sooner or later w/a customer who's yanked our crank one too many times.
Had one who pulled the "been out of town due to family tragedy & the check was being mailed". I'd dutifully reply how sorry I was at this personal situation. After 6 weeks, I checked up on him & found he'd been bidding everyday & had already paid most of the sellers.
I went straight to NPB for the 3 items he'd won. His next email was hysterical about getting the warnings from ebay & "how could I do that when he'd been out of town w/the family tragedy!".
I hammered him. Pointed out every auction he'd bid on since mine, how many of the sellers he had paid while not paying me & refused to retract the NPBs. He was actually stupid enough to email me with "You can actually FIND OUT all that?".
I let the NPBs stand, got my FVF, left him 3 negative feedbacks & never heard another word from him. Hopefully, now that he knows he can be checked up on, he'll be a little less likely to pull this on someone else.
posted on October 15, 2001 11:37:02 AMI don't care what the feedback is. If the buyer won't contact the seller and won't send payment, THEY ARE NOT A GOOD BUYER.
Exactly right!
Just out of curiosity, and this has probably been asked and answered before, when an auction closes should the seller or the buyer make the first contact? I believe some sellers just assume that the buyer will respond to the eBay generated EOA notice, but some buyers send those directly to the junk bin along with the rest of eBay's SPAM. If the seller doesn't send an individual EOA notice to the buyer, what is the buyer's responsibility, especially in those cases where there may be some buyer remorse?
Also, does eBay provide any kind of "cooling off" period where a buyer (or seller) can change their mind without consequences? I'm thinking of those fools who are placing huge bids on Leno's bike ... when they sober up they may regret what they did
posted on October 15, 2001 04:20:47 PM
"Just out of curiosity, and this has probably been asked and answered before, when an auction closes should the seller or the buyer make the first contact?"
I as a seller send the first email with payment instructions. If I do not hear from the buyer within 72 hours I have the right to void the sale (as stated in my auctions). As a buyer I HATE to have to contact the seller first, if you are to lazy to email a person that is going to send you money you are in the wrong business.
posted on October 15, 2001 04:32:43 PM
As primarily a seller, I've always felt the seller should make the first contact but don't feel badly when buyers contact me first (an excited buyer is one more likely to pay) or when I've contacted a seller in the times I've been a buyer.
After all, I know when I go to purchase something & have to chase down a salesperson, I'm less likely to want to do business there. Of course, neither do I want a salesperson hanging over me from the minute I walk through the door.
