posted on October 20, 2001 09:31:43 AM new
I just ended an auction and I had said "Shipping is 5.00 Priority" in the description because I thought that was about what it would cost. I have a scale on the way in the mail.
I went to the post office and it was only 3.95. Should I email the buyer and Paypal them back the 1.05 or just assume that since they paid it it's not a problem? I don't want them to get the package, realize I overcharged, and give me negative feedback.
posted on October 20, 2001 10:00:29 AM new
I refund overcharges of this amount in shipping. Makes the customer feel good about you as a seller & might turn them into a repeat customer.
posted on October 20, 2001 05:22:16 PM new
just drop a dollar bill in the package when you ship it, if you want to refund the difference, and let them know what you did in an email so they don't accidentally pitch it when it arrives!
