posted on October 21, 2001 02:02:17 PM
These are a few things that help me:
1) A neat little program called Keyboard Express. (Free download) You can assign hotkeys to automatically insert commonly used text in your emails. Have a macro prepared for commonly asked question.
2) The services of a good post auction management service of which I cannot mention the name here. (AW is great for this too, it just costs twice as much as I am able to pay for the same thing.)
3) Have very clearly spelled out terms in every auction to reduce unnecessary emails.
4) Create a FAQ page that covers every conceivable general question about your auction terms & policies and put it on your Ebay "about me" page.
5) Write good concise auction descriptions with a good clear picture. This will reduce product question emails.
posted on October 21, 2001 05:01:57 PM
A flood of emails?
I don't get hardly any. I list, auction over, I send EOA, I get repsonse.
Are you listing 500 per week?
