posted on October 23, 2001 08:52:31 AM new
I don't know what happened to it. I installed my digital camera and all was fine but now when i use my scanner it scans everything red!!!!
I have uninstalled it and restalled it and it is still doing it. It is a cannon FB 620 P if that helps any. I just can't figure it out. Some things my camera just doesn't do a very good job with.
posted on October 23, 2001 09:12:25 AM new
Both scanners and digital cameras use TWAIN compliant drivers. Unfortunately, poorly written drivers can interfere with each other.
To test it out, you would need to uninstall everythng associated with your camera and scanner,and reinstall the scanner and see if it now works ok. (get the latest drivers from the canon web site). If it does, then you can try reinstalling the camera and see how things work. If they still collide, then you may have to decide whether to still use both, or try a different scanner.
By the way, often twain drivers don't uninstall well. After you think you are done, search for Twain*.* and Twunk*.* and see if any files are still around.
also make sure that in the scanner driver you haven't accidentally set some sort of checkbox/option/etc that would cause this to happen. Presumably if you do reinstall the driver you should be back to original conditions.
