posted on October 24, 2001 06:38:08 AM new
I know of one seller, and he's a direct competitor of mine. He lives in the same region as I do, and sells some of the same items I like to look for. So, we are competing to find merchandise. I know that for a fact. He does basically the same thing I do to find it.
He has much feedback, over 5000 positives, and 72 combined negs and neutrals. The negs and neutrals only make up about 1.5% of his total feedback. However, they are for everything from being slow and unresponsive, to outright bogus descriptions.
He doesn't seem to have any trouble getting bids though, and it makes me angry, quite frankly. Angry enough that I'm going out today to try to buy some deals before he gets to them. HA!
The thing is though, a lot of the ones that left him negs and neutrals were low feedback bidders. That likely means that the bidders got a raw deal and never came back to buy from me--and you. It hurts.
I seriously doubt that anyone would bid on his auctions if they read his negs and neutrals. But obviously, they don't.
[ edited by loosecannon on Oct 24, 2001 06:52 AM ]
posted on October 24, 2001 06:50:26 AM new
98.5% positive I wouldn't think twice about bidding on his auction
[i]The thing is though, a lot of the ones that left him negs and neutrals were low feedback bidders. That likely means that the bidders got a raw deal and never came back to buy from me--and you. It hurts.[i]
I disagree I think low feedback buyers are more likley to leave a nutreal or neg without thought to the implications
I also find they can be more demanding.
just checked my ratio is 2.1 % neg and netral just curios whats yours ?
posted on October 24, 2001 06:59:13 AM new
Not a bad ratio, we all know some people are impossible to please and I think bidders realise that too.
My Feedback is 570 something with
1 negative a dang non paying bidder
3 neutral all broken items
Thats less than 1% but relatively equal to his, so yes I would bid on his auctions. Good luck beating him to the punch :>
posted on October 24, 2001 07:01:40 AM new
2.1% eh? Well, not bad.
I have 2 negs and 2 neutrals (4 neutrals if you count the two that are converted from positive) and 1448 positives. Let's see, I think it's 0.4% bad marks unless my math is faulty, and that's including 2 that used to be positives.
No doubt I would have a lot more bad marks if I did not refund when I missed something or made other mistakes. I've made a lot of mistakes over the years, but I work with my customers.
Start piling up a lot of negs and neutrals? The problem might not be low feedback demanding bidders.
[ edited by loosecannon on Oct 24, 2001 07:09 AM ]
posted on October 24, 2001 08:51:25 AM new
Loosecannon,
I'm going to be really honest and say most of the time I DON'T even check feedback before bidding(Shame on me, I know). I rarely buy from new sellers - but I think that is because the items I bid on have just been sold by established ebay sellers.
Of course, the most expensive thing I have ever bought on ebay was $75. Now, if I was shopping for fairly expensive items I would probably scan over the feedback and make a determination from that.
I HAVE checked my competitors feedback and about all it does for me is make me feel good about myself and my service. I can't explain why my competitor might make $20 more on the same item I have up for sale or vice versa. I've even bought from my competitors to see what kind of service I receive. Usually it's not as good as mine, but I may be biased!
I really believe the success of an auction is in the presentation of the item, concise terms of service(without being rude or belittling to the buyer), look and feel of the viewed auction and making the buyer feel good/jazzed about buying from you.
I will check feedback if no shipping fees are stated, there is little information given about the item or the seller seems really beligerant in their TOS. The feedback they have helps answer some of the question I might have.
posted on October 24, 2001 09:02:16 AM new
It depends on the item, when the feedback occurred, etc.
For eg., when I was looking to buy bubblewrap on eBay, Bubblefast wasn't the least expensive, but they were the second least expensive. The least expensive seller had feedback that was good numerically, but the negs/neutrals were about things like confusing orders, not shipping ontime, etc. Ultimately an honest seller, but when I need supplies, I can't fool around with someone's messy business habits. So I went w/Bubblefast.
On a fun item, I would have gone w/the lowest price.
posted on October 24, 2001 09:02:34 AM new
As a bidder I would look at his feedback. It would matter, and if you listed the same stuff I'd be your customer.
My feedback ratio is "0.104% negative feedback" out of 3816 total.
