posted on January 22, 2002 03:32:27 PM new
Is there any way to block bidders that have zero feedback? I know you can set a bidders list, but is there a way to block bidders with zero feedback like you can do on Yahoo. Lately been having a rash of non payers and payers who bid up and have zero feedback then wont get in touch with you or send funds. Any advice? Thanks.
posted on January 22, 2002 03:50:07 PM new
I usually get burned by people OTHER than zero or even -1 bidders, the ones with 3-10 seem to be the worst for some reason...
posted on January 22, 2002 04:26:29 PM new
the only bidder I block are ones I read about here on AW. if they have caused other sellers problems, i don't need the business.
posted on January 23, 2002 03:19:22 AM new
I am glad all sellers are not like you. There would be no bidders if all the 0 feedback bidders were blocked. We were all 0 feedback bidders at one time.
posted on January 23, 2002 04:20:25 AM new
About 2 weeks prior to Christmas, I had a new bidder that had 0 FB, and had a September, 2001 registration date. I asked other AWer's about her in the fact she bid on several auctions costing more than $600.00 all in 1 week. Well, she did pay me for the item, 9.99. She has built her feedback up to 30 positive with 1 neg since mid December. She also gives out return feedback on all the rtransactions that she was involved in.
posted on January 23, 2002 05:14:32 AM new
On January 16th I had an auction close for a piece of software. It closed much higher than I expected. When I checked the auction I noticed the high bidder was registered January 15th and of course had a FB of “0”. The software closed at a price over $100.00. My first reaction was I’d be lucky to get paid that the person was probably messing with my auction. Unfortunately I felt this way due to several bad experiences with “0” FB bidders.
To my surprise the next day I got a Bill Point Payment for the auction. So don’t count out all “0” FB bidders. Just watch them a little closer, communicate with them a little more and offer them any help you can (remembering we were all new once) to complete the transaction. If they don’t follow through then write them a professional not telling them what steps are going to be taken and what that will mean to their future on eBay
posted on January 23, 2002 05:26:31 AM new
I like 0 bidders unless its a high ticket item general (not always) they are just jerking around and it is soooooooooo frustrating
posted on January 23, 2002 06:54:43 AM new
We LOVE Newbies!!! Seems like they are the only ones who actually BID on items before the last day. Send your "0's" our way.
posted on January 24, 2002 09:57:14 PM new
I've been selling on "greedbay" for almost two years now, and have very rarely had any problems with newbies. I've always tried to be patient and help when and how I can. Even passing on some lessons I've learned by lurking on this board.
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until now................ My auctions in December did ok but I have been burned, torched, scorched, and crapped on by four newbies since then ( I consider anyone with less than 3-4 FB to still be a newbie for all practical purposes). I have received two virus tainted e-mails, some "no responses", and some "I'll send a money order soon" e-mails. You wait three weeks and still nothing.............
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It's enough to make you pull your hair out. I started doing this as a hobby, an enjoyable one at that. I recently changed jobs, so I'm clearing out a lot of job specific stuff I want out of my garage.
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Two things have been since sold "off ebay" due to NPB's and three more will have to be re-listed.
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Sorry.......... just venting..... back to lurking now... <br />
edited fur spelin an tipos
[ edited by honaker5 on Jan 24, 2002 10:00 PM ]
posted on January 25, 2002 07:03:24 AM new
I have had far more successful 0 feedback transactions than unhappy ones. I have to be a little more patient, and explain how to pay a little more carefully but it is worth it.
Ebay needs a constant flow of new buyers and I consider it my job to make the experience pleasant and easy for them so they keep coming back to bid. Maybe their next item will be yours.
Sure we get jokesters and nitwits once in a while, but I am not going to turn off people with money to spend in order to avoid the few problem bidders. Hell, if it wasn't for problems, my work would be finished by noon every day!
posted on January 25, 2002 03:24:49 PM new
We have had very few problems with newbies. Seems most of our difficult people have good ratings and unrealistic expectations. Had one angry because the 60 year old forks he bought were used not new. Then one buyer with real low rating bid high on something. Turned out he only bid on one esoteric type item that almost never appears on eBay, or anywhere else. His low rate represented a 100% win rate on these items. So, send us all the newbies you don't want. Dale
posted on January 25, 2002 09:44:43 PM new
Usually I like newbies, but all three of my negs were from newbies. The feedback rating is one of my pet peeves.
posted on January 26, 2002 12:25:32 PM new
I had 3 O fdbck bidders in past 40 days,
One won $99.99 item,
Another one BIN on a $135.00 item
And the last one is still bidding at $315.00
No problems so far,
The part that I dont like is when they leave
A neg like: "had to wait a week
For my item to arrive"
Gee, it's like they never mailed anything in their life, week delivery time is
Actualy pretty good
posted on January 26, 2002 03:24:10 PM new
My negs and neutrals are from newbies, too. I think they don't understand feedback at all. AND they are shocked when I return the favor.
My biggest peeve is when they do not email you .. they just leave a neutral with whatever comment they want to make.
posted on January 26, 2002 03:39:09 PM new
I tend to find that true newbies do much better when you send a personalized winners letter at the end of an auction instead of one of those automated ones generated like here at AW. The automated ones tend to confuse new bidders. I always send a personalized letter that explains exactly how to make the transaction work. I often get e-mails back with questions from them too. With the automated system, they get confused and don't know how to respond. I would say that over 90% of my newbies come through without a hitch. 5% get extra help and the other 5% were people out there just trying to screw up the auctions. I wouldn't get down on the newbies, just remember you will have to guide them through because they are new. It might be old hat to us, but not to them.
JMHO
bp
posted on January 26, 2002 09:13:10 PM new
Right now I have two beauties. A high reserve was met on the first day by this person and I was suspicious because they didn't ask for a shipping quote on a very large item of furniture. I typically look "0" feedbacks up to see if they have a pattern of excessive bidding. It turns out that this bidder has six pages of bidding activity and just registered two weeks ago. In contacting a few of the sellers, they have not received payment yet and one never heard from the bidder. I blame E-Bay for this kind of behavior. THERE SHOULD BE A LIMIT ON THE NUMBER OF AUCTIONS A PERSON BIDS ON TILL THEY GET A CERTAIN AMOUNT OF FEEDBACK. There should also be a penalty for bidders that don't follow thru on their auctions. E-bay should not let this go on till the amount of auctions fills six pages. There should be some kind of system that flags this kind of activity before it becomes excessive. I think we all need to contact management and demand some changes.
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The other bidder bid on another piece of furniture and now doesn't want to purchase my item. Sorry folks. I am not going to let this one off so easily. She buys it or gets a negative.
[ edited by daleeric on Jan 26, 2002 09:14 PM ]
posted on January 27, 2002 08:43:46 AM new
Daleeric,
If you have e-mailed the person personally with no response, you should give a negative. I helps protect the rest of us sellers as well as yourself. I wish more sellers would quit worrying about relaliation and just do what is right. The feedbacks of the good transactions by the good sellers will speak for themselves.
bp
posted on January 27, 2002 09:22:47 AM new
daleeric,
ebay is a venue provider,not a policeman or gestapo,just because someone new bid up a big storm does not mean this person is a potential deadbeat!!
if this person bidded 6 pages worth of items,and he does not pay,all it takes is some of the sellers filing non paying notices and he will get suspended.
i have come across several in the last month in the jewelry category,they all have feedback of 40 plus,one of them is even a seller .
back in the good old days,bidders bid what they want and figure they will be outbidded on some,so the payments is manageable,well,time has changed,they may just won most of the items they bidded on.
someone new could be someone old ,many ebayers use one id for selling and one for buying and sometimes a few more for mischief.
but if a bidder is bidding up a big storm on furniture,thats kind of suspicious unless he just bot a new home or he just started a new business??
i dont know about furniture,but with jewelry,it is easy to get carried away.
posted on January 27, 2002 09:31:01 AM new
with big ticket item,it may be worth your while to ask him if he is a serious bidder and remind him that ebay has a policy of allowing bid retraction 12 hours before auction ends(i believe it was 8,then someone said it is now 12 >>.
ebay has restrictions on seller with low feedback such as they cannot offer buy it now or dutch auction unless they have more than 10 feedbacks or be id verified.but no restriction on buyer side,ALL BUYERS WELCOME.
a few years back, an italian dealer based in italy heard there is antiques to be had on ebay,and in a whirlwind of bidding ,he bot over 13,000 dollars worth of asian antiques in just 2 days.
italian customs levy 20% customs duty on antiques imports ,one by one he retrieved his antiques and paid 20 % of declared value just to find out they are all fakes and repros and junks.in the end ,he did not bother to pick up the late arrivals,to save himself that 20% .
well,he was a good customer in those 2 days,wiring money all over the world.
posted on January 27, 2002 09:56:34 AM new
We have had almost 0 problems with 0 feedback bidders. They are usually anxious to get off to a good start.
On the other hand it's the low feedback (20-50) people that think they know it all that cause us the most problems. We had one person threaten to turn us in to ebay because she didn't have her item yet, 5 days after payment.
posted on January 28, 2002 05:41:37 PM new
The mail is coming back undeliverable to the high bidder on this auction. Perhaps they changed their e-mail address recently. I know for a fact that E-Bay will suspend the user if the e-mail address is not correct. I will give him/her a call and see what happens.
I still think that the transactions should be limited till the buyer gets a few feedback. Fraud in all forms would be the biggest threat to the validity of E-Bay's venue.
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