posted on April 1, 2002 03:03:45 AM new
I received the following this AM from Safeharbor. I contacted them yesterday because some idiot stole my entire ad, my paypal verification seal, etc. They took care of the seller, but why I am I receiving this? Anyone else have the same experience?
Your information in our eBay file, was marked (flagged) as incorrect and/or
(fraudulent). To avoid any inconvenience concerning an interruption of your
service membership, in future. Please take just a moment and update your
eBay billing file. Remember to "doublecheck" all the fields for any possible
mistakes.
To respond and update your information , please click on the web address
below. If that does not work, please cut and paste the entire web address
into the address field of your browser.
<A
HREF="http://208.56.17.35/XXXX.
HTML">Verify,Confirm and Update</a>.
Privacy is very important to us. Our privacy practices are held to high
standards
by outside organizations such as TRUSTe. For more information on TRUSTe,
please go to www.truste.org. As part of the normal operation of our services we
collect and, in some cases, disclose information about you.
Your information is secured! The information you supply below is used solely to
confirm its accuracy for verification purposes. The transfer of your information
is
protected by secure 128-bit encrypted SSL connection. Your personal information
added in step 3 will not be stored by eBay Your credit rating will not be
affected .
********************************************************************************
****************
We use information in the file we maintain about you, and other information we
obtain from your current and past activities on the Site, to resolve disputes,
troubleshoot problems and enforce our User Agreement. At times, we may look
across multiple users to identify problems or resolve disputes, and in
particular
we may examine your information to identify users using multiple User IDs
or aliases.
________________________________________________________________
In order to better serve you, we'd like to occasionally
request feedback on our service. If you would rather
not participate, please click on the link below and send
us an email with the word "REMOVE" in the subject line.
If that does not work, please send an email to the
email address below. Your request will be processed
within 5 days.
Marry
eBay SafeHarbor
Investigations Team
________________________________________________________________
XXXX
04/01/02
First off, the link won't work even if I copy and paste it. Secondly, the phone number listed eiether rings and rings, or they never answer. The only thing I can think of is that my credit card may have expired. I'm pretty well stumped. I've been verified, etc and have been selling for 3 years with no negs or neutrals (thankfully).
posted on April 1, 2002 06:47:23 AM new
Hi Ryan, I got the same notice! I have been on e-bay 4 years. And, you are right, none of the links work. I checked my Credit Card on file and it is fine! I have not done anything wrong or dishonest. I sent messages to ebay and have not received any response. Some April Fool's Joke...huh?...Judy of WCP
posted on April 1, 2002 06:50:10 AM new
I got one of those this morning also. I have send a request for information to the powerseller address. I'll let ya know what they say when they respond to me. I have no bad or fraudulent info either so it should be interesting to hear from them.
posted on April 1, 2002 06:53:19 AM new
Thanks for the responses! I also e-mailed powerseller support and he forwarded the message to the fraud team. Boy, this would be one heck of an april fools joke, wouldn't it?
My credit card was expired. I had an old card on file and just did a one time payment when the bill arrived. Atleast I'm not alone!
posted on April 1, 2002 07:49:00 AM new
This from the eBay announcement board this morning:
"Several eBay users have notified us about a possible attempt to gain
access to their private information through an email solicitation made
to appear as if it is originating from eBay. Please remember that eBay
will never ask you for your private information, including credit card
information, in an email. Also, eBay will never send you any request or solicitation from a non-eBay email account. If you receive or suspect you have received such an email, do not respond to it. Send it to [email protected]."
Sounds to me like there's a con artist out there looking for credit card info. It was bound to happen sooner or later!
posted on April 1, 2002 07:51:24 AM new
Hi All, I just got off the phone with E-Bay, and they took a look at my account and could see nothing wrong! Here is the phone number for e-bay if anyone is interested. Toll free 888-749-3229...Good Luck..Judy of WCP
posted on April 1, 2002 01:04:56 PM new
<A
HREF="http://208.56.17.35/XXXX.
HTML">Verify,Confirm and Update</a>.
Anytime a link in an email has the number type url rather than text
IE:HREF="http://ebay.com/XXXX.
HTML
This is always a warning sign that you should use extreme caution and your better judgement before clicking.
posted on April 1, 2002 03:31:27 PM new
Well, just as suspected by some people, the email is a scam. I just received this from safeharbor:
Hello,
Thank you for writing to eBay with your concerns about the email you
received.
Several eBay members have notified us about an attempt to gain access to
their private information through an email solicitation made to appear
as if it is originating from eBay. This email did not originate from
eBay, nor was it endorsed by us. We are currently investigating this
matter and plan to take appropriate action once our investigation is
completed.
Please remember that eBay will never ask you for your private
information, including credit card information, in an email. Also, eBay
will never send you any request or solicitation from a non-eBay email
account, or provide a link outside of eBay for entering credit card or
other private information. In the future if you receive a similar email,
do not respond to it, and send it to [email protected].
