posted on May 9, 2002 10:27:35 AM
Two months ago I had an auction end for a $14.00 item including shipping. The buyer said he would send payment within my stated 10 day from end of auction timeframe. 10 days come and go and I never received payment. I then file NPB. Buyer then e-mails me stating they have just mailed payment out. 11 days go by and still no payment. I file FVF (buyer then NARU'd). Buyer then contacts ebay weeks later claiming that I filed a false NPB. Ebay removes the NPB.
Then I am accused of fraud as the buyer has now filed a fraud report against me with ebay. I reply to the fraud report stating that payment was never received. Now I am getting threatening and vulgar e-mails from buyer stating that he has "proof of mailing" (his words) and proof that the money order was cashed. I have never received anything from this buyer. I have alerted his ISP and SafeHarbor about his threatening e-mails. Any more suggestions from anyone?
I'm a little concerned that this person is falsifying paperwork & money order receipts to make it look like payment was received and that I cashed it.
posted on May 9, 2002 10:40:57 AM
How can he falsify you cashing the money order? It does not matter if he has proof of mailing as long as you did not cash a money order. Sounds like a real nutcase, mad that you filed with ebay. I would reopen that if possible. It is unfortunate that ebay was so quick to come down on the side of the non paying buyer.
posted on May 9, 2002 10:41:56 AM
why does anyone want to go thru all this for 14 dollars??
may be he has you confused with someone else??
if the money order is stolen and cashed,the back of the money order will show where it went .
posted on May 9, 2002 10:43:22 AM
As far as I'm concerned the burden of proof of payment is on the buyer. That's why money orders come with stubs for the buyer's record, why cashier checks can be traced. If you send cash you are accepting the risk that goes with it.
If he has proof that the money order was cashed by you, then he needs to produce it or shut up.
Ask him for documentation. If you deposit all your money orders to a bank account, tell him that, that the back of the money order has to have your signature and the bank account number on it.
We have signs from God because some of us are too stupid to figure things out for ourselves.
posted on May 9, 2002 06:23:20 PM
It's hard to believe ebay pulled negative feedback. Since when does that ever happen? I have received 4 negatives from NPB in 3 months.
I am fighting to get these removed since it is very obvoius that thse 4 people are friends, and ganging up on me only to leave me as many negatives as possible.
All 4 bidders, refused to pay or answer any of my emails until I filed NPBA on them. Then the harassment started.
Ebay does not remove a negative unless you go through a long process and pad their pockets with 20 dollars bills, and still they will not remove the negatives.
If this happened I want to know this person, and know exactly what he did to get a negative removed.
posted on May 9, 2002 06:39:02 PM bogland, according to the original post, eBay pulled the NARU for Non Paying Bidder, not the Feedback.
I have had 2 negs pulled in the past 6 months. It isn't really that hard. Just read the rules for getting them pulled, and you might be able to squeak one out.
mprender: As far as the fraud report, take it with a grain of salt. Unless the other person keeps responding to your responses, eBay will never do anything about it. It just sits there saying "CASE PENDING". Just keep responding every time they put something new in it, and it will never close. I have one that is at least a year old already, that the bidder never responded to my post.
Be warned, if you do not respond within the alloted time, eBay will send the bidder information on attempting to collect from you, report you, etc. etc. They will then send you an email that you MUST respond to within 3 days (or they will NARU you) in which you must respond to the bidder's accusations. Then eBay will decide whether to close up shop on you.
The bidder doesn't have anything on you, because they would have to provide documentation that they not only sent you the money, but that you cashed it. Kind of hard to do when you didn't sign anything.....
posted on May 9, 2002 07:37:27 PM
I had a bidder who accused me of cashing her payment and not send the merchandise, threatening fraud, etc.
Her payment never arrived. I even went through all my bank deposit slips to be absolutely SURE there wasn't a mistake on my part. (There wasn't.) She kept insisting that she had proof that I cashed it.
What I did was to tell her to send me a copy of her cancelled check showing my signature on the back, and that once I had proof of her payment, that I would send her item to her for FREE, if the mistake was on my end.
The e-mails went on for a few days, but interestingly, she was unable to provide any proof of payment whatsoever, despite my offer to send her item for free. She eventually changed her story to "I sent cash instead of a check" (she didn't -- or if she did, I never received it).
I filed NPB/FVF and moved on, and didn't hear a peep from her after that.
Methinks she was trying to intimidate me in order to get her item for free.
posted on May 10, 2002 12:11:20 PM
[i]'m a little concerned that this person is falsifying paperwork & money order receipts to make it look like payment was received
and that I cashed it.[/i]
And if they are, then...so what?
Look, they can file fraud reports with eBay all day long. Nothing will come of it. Trust me. The fraud reporting system is so poorly designed and not followed up on. I don't even know any more how many open fraud reports have been filed on our seller IDs...I think it's between one and four. Nothing EVER comes of it. Relax. You didn't even have to respond to the initial report.
Next, your problem child may try filing a Square Trade report. You can ignore that one safely, too. You'll get an initial email about it, then two follow-up emails, then it will go away. Don't bother answering any of them.
The burden of proof is on your problem child. If they claim proof of payment but don't supply it, you're off the hook.
This whole scenario is a pretty common tactic and if you stay on eBay long enough, you'll see many more like it.
posted on May 10, 2002 05:49:31 PM
"Next, your problem child may try filing a Square Trade report. You can ignore that one safely, too. You'll get an initial email about it, then two follow-up emails, then it will go away."
Hmmm... What good is square trade, then, anyway?
"And All Shall be Well, and All Shall be Well, and All Manner of Things Shall be Well"
posted on May 10, 2002 06:04:19 PMHmmm... What good is square trade, then, anyway?
Square Trade is only good for making money for eBay. Sorry. It's true. They have no enforcement power. I snicker every time I see that some flake-o seller has been "certified" by Square Trade. BFD!
