Home  >  Community  >  The eBay Outlook  >  HELP! Ebays charging me for money they already


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 ironking
 
posted on August 20, 2002 07:12:11 PM
collected. My credit card statement shows they gotten the money for last month's statement. But instead of refreshing to zero to fees owed now, the amount stayed, so now they are going to charge me for this statement and the previous one they already gotten the money for. what should I do? Any kind of help is great, for I hate to give them extra 77.00.

 
 jefflh12
 
posted on August 23, 2002 07:33:58 AM

Contact ebay first if you can and try to straighten the situation out...If Ebay is non-responsive then do this...Call your credit card company and tell them what has happened and that you have a dispute with this charge...If your Credit card company is like mine they will ask you if you have tried to settle it with ebay, in which case you can tell them you have to no avail...They will take it from there and you will not have to pay the charge...Now, if ebay cuts off your account for non-payment of this, that's another thing altogether and I don't know how that would work...Good luck, let us know how you make out?...

 
 nancykron
 
posted on August 23, 2002 10:21:44 AM
I had similar experience. They had cashed my checks, but did not post them. Contact Ebay Collections. A real person will email you giving a fax number where you can send proof of payment. Good luck.

 
 
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