nightbird84
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posted on August 21, 2002 07:31:03 AM
Hello!
I signed up for Andale last month and did some auctions with it. However now when I sign in I get nothing (I wanted to check my old listings and add some pix to relist....)- I go to ad archive, sell, etc. and I all I get is sales stuff to sign up. I cannot locate my old ads, or anything. I don't really know what I am doing wrong.
Is there some way to get around the site I am not familair with?
Thanks!
Lauren
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replaymedia
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posted on August 21, 2002 08:52:06 AM
Shouldn't you post this on an Andale board? Not many people here are going to be able to answer you.
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sanmar
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posted on August 21, 2002 09:57:34 AM
Why are you posting this in A/W?? Maybe you ought think about switching.
[ edited by sanmar on Aug 21, 2002 07:12 PM ]
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maymaylau
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posted on August 21, 2002 10:01:03 AM
Email Andale's customer service. They are pretty good at responding quickly. I thought about using them awhile back and sent them an email asking them about their features, and they replied within 24 hours.
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slabholder
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posted on August 21, 2002 10:50:16 AM
http://community.otwa.com/3/OpenTopic?a=frm&s=386293084&f=3372960684
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nightbird84
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posted on August 21, 2002 11:34:40 AM
Thanks to those that helped and I'll contact customer service.
I didn't realize it was such a TABOO to post this question here. I've been posting and participating at AW for years and needed some help.
I'll take my question elsewhere. Thank you.
Lauren
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robertsmithson
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posted on August 21, 2002 12:41:37 PM
Andale has one million registered users to AW's one hundred thousand registered users, maybe less after the latest images fiasco. Try Andale.
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Dejapooh
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posted on August 21, 2002 12:46:16 PM
For me, andale is WAY too expensive and I already have my inventory on AW.
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sn0bbish
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posted on August 21, 2002 01:00:27 PM
i agree andales prices were overly inflated.
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tomwiii
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posted on August 21, 2002 02:58:20 PM
RUN...don't walk! FROM ANDALE!
Rip-off!
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replaymedia
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posted on August 21, 2002 06:29:41 PM
One million users?
Bull.
Maybe if you counted everyoe who ever used Honesty counters, but as far as "Real" Andale users, I have serious doubts about that number.
I'm not an AuctionWatch cheerleader (I use a whole different service that I'm not going to plug here), but I do think they have at least as many, if not more, users than Andale. And certainly better pricing.
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sanmar
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posted on August 21, 2002 07:09:02 PM
I don't understand why there are people on this web site that don't use it. If you don't use A/W then why the He## are you giving us your biased opinions? If A/W isn't good enough for you, then why are are you here? I have used A/W for over 2 years & have had less problems here than on othe such sites. I get tired of bitchers.
[ edited by sanmar on Aug 21, 2002 07:12 PM ]
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robertsmithson
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posted on August 21, 2002 07:33:50 PM
http://www.andale.com/corp/us/press_breakeven_4-4-2002.jsp
near bottom of the page under The About Andale section
Andale has more than 1 million registered users and the company's counters service now drives more than 90 percent of all listings on eBay each week.
http://www.auctionbytes.com/cab/abn/y02/m06/i12/s01
6/12/02
AuctionWatch also expanded its customer base to nearly 100,000 online sellers, up nearly 3 times more than the previous year.
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slabholder
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posted on August 21, 2002 08:47:39 PM
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kiara
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posted on August 21, 2002 08:56:03 PM
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replaymedia
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posted on August 22, 2002 07:22:54 AM
If Andale's doing so well, why are they calling me every month on the phone to switch over?
I HATE TELEMARKETERS EVEN MORE THAN SPAM!
Robertsmithson- So from that quote I read that they ARE counting the honesty counters. I do NOT doubt that there a million honesty counter users. But that's just not the same thing as paying customers using their auction management services.
Slabholder- Now THAT's an AW cheerleader!
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robertsmithson
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posted on August 22, 2002 02:27:12 PM
The article states that 90% of all ebay auctions run Andale free counters. There are 8+ million ebay auctions running on any given day. You do not have to be a registered Andale user to use a free counter. Therefore I assume those are fee paying sellers.
I do not use Andale and agree with those that say it is overpriced. I also do not use AW or any other third party service as I only run about 10 auctions a week on ebay and several hundred on Yahoo.
I may sign up with Andale for this new ebay research tool at $2.95/month when it is unveiled though 
http://www.auctionbytes.com/cab/abn/y02/m06/i22/s05
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