I must be stupid today. But I can't figure out how to notify eBay regarding one of my high bidder's bad email address. It's ridculous that this happens. He hasn't even tried to contact me! Ugghhhh!!! I'm over this transaction and want to move on.
What if you're not trying to get the bidder in trouble and just want to see if he provided Ebay with an alternate address?
I had a bidder turn in a close bid on a reserve auction and contact me willing to spend more, (he said that he missed the end of the auction and wanted to put in a higher bid) problem is, he gave me a bad address -- so all I want to know is if he has an alternate address.
posted on September 2, 2002 09:26:29 PM
I JUST E MAIL E BAY AT [email protected] ADDRESS IS NO GOOD. OF COUSE WITH THE RETURNED E MAIL IN TACT. I HAVE NO TIME FOR ONE WITH A NO GOOD E MAIL ADDRESS THEY WILL CAUSE "YOU" PROBLEMS IN THE LONG RUN,,NEVER HEARD FROM SELLER ETC. E BAY NOW KNOWS. THEY DO WHATEVER THEY DO NO LONGER MY PROBLEM.
I AM ALMOST 6. I RITE WHIFF A KRAON.
AND THE BEAT GOES ON......
posted on September 2, 2002 09:48:41 PM
There's nothing you can do. The bidder may have a valid ebay email address but wisely used a seperate email to contact you. Many free email addresses are becoming invalid these days with the strict new rules the providers have to keep the accounts valid ( especially Yahoo & Hotmail )
You might get him to bid on the relist. Otherwise, just forget that he even wrote at all. Like Jack said I HAVE NO TIME FOR ONE WITH A NO GOOD E MAIL ADDRESS THEY WILL CAUSE "YOU" PROBLEMS IN THE LONG RUN
posted on September 2, 2002 10:31:43 PM
Send your EOA through the "mail this auction to a friend" feature. It will bounce back to Ebay. Cut and paste the text from the first message and resend it 5 or 10 more times. It won't take long for Ebay to notice there's a problem and take action.
The light at the end of the tunnel will turn out to be an oncoming train.
posted on September 3, 2002 05:18:49 AM
I had to contact Ebay with a bad email addy last month. I did not want to get my bidder in trouble, I just needed a good address...
Ebay suspended my bidders account. My bidder paid and I tried to get ebay to ebay to reinstate her. So far she is still suspended.
I feel really bad about it. I did not intend to have her thrown off.
posted on September 3, 2002 08:19:50 AM
It isn't that bad of a suspension. There is no other way for ebay to do it. I do wish that ebay would post a reminder when bidders place a bid that their current email address must be on file or they will be suspended for not doing so. This problem may be occurring on one or two out of every one hundred transactions and that's a lot considering the huge amount of daily transactions at ebay.
posted on September 3, 2002 09:37:06 AM
kyms: So you wanted to keep a bidder on eBay who either wouldn't or couldn't update her email address. Then she buys from someone else and it's that seller's headache.
I don't understand why some sellers think they have no responsibility in policing the community. I reported two bad email addresses this morning (yes, they are my customers) and hopefully they will be suspended. Then they'll get off their fat heinies and do something about it if they want to keep buying on eBay.
Bidders are responsible for maintaining a valid email address. It's in eBay's TOS. Help 'em if you want by sending them a link to the Change Your Address page, but please, don't encourage sheer laziness.
