posted on September 27, 2002 03:49:12 PM
Ever had a NPB,
(usually Lower End Buyer$ by my experience)
They have many excuses: including but not limited to:
My dog hit the 'bid' Button.
My young son used my pass word.
Death in the family.
I just send them the following letter, and if that doesn't work, I then send an email stating:
"Should you prefer, you are welcome to post me US$20 to annul this sale without any prejudice."
If a seller wishes to persue this course, it can be even more profitable than actually selling the item
This works for me, about 30% of the time.
The percieved threat of the loss of registered status on ebay seemes to concern them more than any loss you might make.
The link at the bottom explains to them how it works.
I don't bother explaining to them myself, because they don't seem to read or understand or follow my conditions anyhow.
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Hello ,
Once a sale has been made on ebay, the seller is not able to annul the sale and be released form any liability for charges which were incurred for listing the item for sale with ebay.
Fees which are not refundable include:
'Insertion Fee'
'Reserve Price Auction Fee'
'Seller Feature'
Ebay does not have any provision for sellers recouping any other costs which were incurred in the process of listing an item such as time, materials, and labour expenses.
We are only able to receive a partial refund of expenses incurred, by way of a credit by ebay to our account; that is only for the 'Final Value Fees'.
To do this we are compelled to satisfy the requirements, with in the time frame, as outlined by ebay at-
http://pages.ebay.com/help/community/npb.html
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posted on October 10, 2002 10:47:06 PM
itcomputes
As I understand it 'Reserve Price Auction Fee' is only refunded if item sells, so If I file a non-paying-bidder alert and file for a fees credit, then that means the item DIDN'T sell.
