posted on October 14, 2002 07:23:03 AM
I had 30 auctions end last night but no Paypal notices went out. I went to the Paypal site to make sure the automatic "notice" button was still on. Now I am getting e-mails from buyers requesting totals.
posted on October 16, 2002 09:13:11 AM
Yes, paypal is having a problem. I emailed them when I noticed this and they replied that they are working on it but delays can be 24-48 hrs. I had to turn this option off and do it manually. Luckily I don't have many auctions ending at the same time. I'll turn it back on in a week or two to see if it's working properly.
posted on October 16, 2002 09:15:29 AM
This might help you. Instructions on how to send them manually to all ended auctions:
In the interim, to instantly send Automatic Payment Requests for your
closed auctions, please follow these steps:
1. Log into your account at https://www.paypal.com by entering your email
address and password into the Member Login box. This will take you to the
"My Account" page.
2. Click the "Sell" tab.
3. Click the "Automatic Payment Request" link.
4. Select your auction site, enter your auction username and password, and
click the "Submit" button.
5. PayPal will display a list of your auctions that have ended. Only the
auctions that ended with a winning bidder and have not yet had a Money
Request sent will be displayed. Choose the auctions for which you want to
send a money request. (Note: If you feel that you are still missing
auction listings, click the "Refresh this page" link to search again for
the rest of your listings).
6. Click the "Request Payment" button.
7. For each ended auction you chose, a payment request form will appear.
If you wish, click "Edit" to customize the shipping fee, insurance fee, and
your message to the buyer.
8. Once you are done editing, click the "Submit" button. Continue to edit
and submit your remaining auction payment requests.
