cramer
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posted on November 5, 2002 11:14:45 AM new
A buyer just paid me for an item and then sent an email telling me that she didn't know the auction stated Narrow and that her husband said she can't wear a Narrow shoe. UUUGGHHHH, so I can refund her money, but do I still pay the paypal fee? Thanks for your help, cramer
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marcn
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posted on November 5, 2002 11:16:54 AM new
When you refund a Paypal payment, you are not charged the fee.
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capolady
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posted on November 5, 2002 11:26:43 AM new
She needs her husband to tell her she can't wear a narrow shoe?????
I would refund the money now and get rid of this one quick.
Looks like another village has misplaced their idiot.
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tooltimes
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posted on November 5, 2002 11:57:32 AM new
When you refund a Paypal payment, you are not charged the fee.
There use to be a 5 day time limit on free refunds so if the payment was made more than 5 days there should be a fee.
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cramer
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posted on November 5, 2002 12:58:11 PM new
thanks, I'll refund and put her on the blocked bidders list....uuummm, how do I do that?
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uaru
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posted on November 5, 2002 01:06:50 PM new
There use to be a 5 day time limit on free refunds so if the payment was made more than 5 days there should be a fee
PayPal increased the time limit on a free refund to 30 days several months ago. The refund link is at the bottom of the transaction page.
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ewora
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posted on November 5, 2002 09:28:38 PM new
To block a bidder
http://pages.ebay.com/services/buyandsell/biddermanagement.html
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cramer
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posted on November 6, 2002 06:26:17 AM new
Thank you, Ewora. Next question....to get my final value fees back do I have to wait seven days to report on the Non-paying bidder, then wait the 10 days for FVF or is there another way after the transaction has been cancelled? Thanks for all of your help,,,,cramer
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dadofstickboy
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posted on November 6, 2002 06:34:33 AM new
When you go to the NPB page.
Select the choice that states, that you and the buyer agreed to cancel the sale.
This will give you a credit right away.
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cramer
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posted on November 6, 2002 07:08:40 AM new
dad.... here's the message I got...is there another way?
"Our records indicate that the auction that you would like to file a Non-Paying Bidder Alert Form ended less than seven days ago. We want to help you resolve your non-paying bidder problems, but please wait at least seven days before filing a Non-Paying Bidder Alert."
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dadofstickboy
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posted on November 6, 2002 07:24:17 AM new
I only did this once, over a year ago.
I just went in and looked around, seems you'll have to wait the 7 days.
But that will be it you will not have to file a FVF after 10 days.
Remember when you file, choose both parties agreed to cancell.
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cramer
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posted on November 6, 2002 08:09:37 AM new
Thanks dad....
it sure takes a lot of work to be the nice guy and let someone off the hook......
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cramer
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posted on November 12, 2002 11:11:35 AM new
just goes to show you it doesn't pay to be the nice guy....I'm still waiting for my fees to be refunded....meanwhile this buyer has purchased the exact shoe in NARROW (like mine)from a competitor and paid $10.00 more....go figure.
Anyone know what kind of message a buyer gets who tries to bid on an auction they have been blocked from? Just curious...
[ edited by cramer on Nov 12, 2002 11:23 AM ]
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