lifeizgood
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posted on September 28, 2003 06:46:55 PM new
I have had a bunch of auctions running the last 10 days or so that by their nature, there has been multiple auctions won by the same bidders. I offer combining for shipping purposes.
My problem, is that I was checking my listings, and noticed an item that had a bid and now it's gone. Bidder retracted their bid saying they "Entered the Wrong Amount". About a minute after cancelling their bid, they went and bid on and won the same item.
They have won 5 of my auctions and have bids on a couple of more items. I have been very nice (as I always am), and telling her no problem waiting on payment until she is done her shopping (the auctions finish up in a couple of days), etc. and that I combine for actual shipping, etc.
Well personally I don't want to deal with a lier just because she thinks she saved a buck. I feel like offering the items she won to the next highest bidder, and then the items that she was the only bidder, I will relist. I want to cancel her current bids and put her on my blocked bidder list. She has a feedback of 2 so is new, but she sure did figure out pretty quickly how to "screw around" with the bids and bidding. Just checked her bid retractions, and she has had 4 already, and she joined up on 9/25/03. She will not last long if she keeps this up. I have beed a user since Jan. 2000, and I have no retractions (it's just not right to do that to people).
OK, I'm asking for helpful, what would you do advice. I would have no problem doing what I stated above. But, maybe I should email her and give her a little eBay lesson, LOL!
Anyway, appreciate any help with this situation.
Brenda 
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tonimar1
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posted on September 28, 2003 07:03:20 PM new
well I don't think you have much of a choice in dealing with her with the auctions that she did win.
But not to cause yourself anymore of a problem with this new bidder I would cancel her bids on my other auctions and I would also cancel those auction, so that she dont think that you just canceled her bid. Then I would go and put her on my block list quickly.
But finish out the transaction with her of the auctions that she won, and if she sends a check let the check clear before sending out the items.
If there is another way to handle this well I don't know but maybe someone else will come in and advise You. But for now thats the only thing I could think to do without causing yourself a bigger problem.
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fenix03
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posted on September 28, 2003 07:10:16 PM new
What would I do? Get over it and stop being petty. Would you rather she retract her bid before the end of the auction because she changed her mind or not follow thru at the end of the auction?
I can understand the disappointment when a bidder retracts but I've never understood downright nasty attitude that some sellers take.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
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liveinjeans
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posted on September 28, 2003 07:11:55 PM new
Let this retractor know that excessive bid cancellations can get her into Ebay trouble.
Ebay could suspend her or at least warn her.
Report the ID and do sellers a favor!
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dadofstickboy
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posted on September 28, 2003 07:18:49 PM new
Let's hope some day when you're in a check out line and decide to put something back, because you can buy it somewhere else cheaper.
That the manager doesn't come along and tell you to put all your items back, and tell you to shop somewhere else.
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Twelvepole
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posted on September 28, 2003 07:19:38 PM new
You followed this person around eBay?
You cannot not go through with her won items and not expect to get some negs...
Finish those up and then the ones she has current bids on, if you are that type person, do as someone else said and cancel her bid and place her on your blocked bidder list...
But Fenix has the right idea...
AIN'T LIFE GRAND... 
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AuctionAce
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posted on September 28, 2003 07:41:39 PM new
Take the money and block her from bidding on future auctions if the retraction was irratating to you.
-------------- sig file ----------- The Fluffster --- a true scrounger
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ahc3
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posted on September 28, 2003 08:18:41 PM new
That is what I would do, just put her on your block list, and let her win the stuff she has bids on. When she contacts you, I would just tell her exactly why you blocked her. If it were me and she said she would not do it again, then I would unblock her...
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sparkz
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posted on September 28, 2003 08:20:36 PM new
I would complete the auctions and take the money for everything she bought. If she keeps up with playing games with retractions, she'll be gone soon enough. So far she has just made you upset and there's not much you can do without getting a bunch of negs. Give her a little more rope and let her upset Ebay. There's plenty they can do to eliminate the problem. And she can't neg them.
The light at the end of the tunnel will turn out to be an oncoming train.
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lifeizgood
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posted on September 28, 2003 08:29:34 PM new
I was more or less just venting.
I have emailed her just to let her know that too many retractions can get her banned from eBay if she keeps it up. I copied the eBay info regarding retractions, and added it to the email. I know she is new, and don't want her to end up screwing it up for herself, so I am more that willing to help push her in the right direction.
I just asked her to not do another retraction on my items, or that I will be forced to block her from bidding on them in the future and that I didn't really want to do that.
She seems nice enough in her emails, and I just think she does it because she doens't know any better and that therea are no consequences if she does do it.
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liveinjeans
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posted on September 28, 2003 08:41:26 PM new
You did the right thing!
Hopefully, she will take heed of your advice.
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AuctionAce
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posted on September 28, 2003 08:44:25 PM new
I agree that you did the right thing. I try to give most new ebayers the benefit of the doubt as ebay is a very confusing place to new buyers.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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bigpeepa
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posted on September 28, 2003 09:02:26 PM new
In my opinion lifeizgood is just another nonprofessional seller that drives new buyers away from Ebay. Not only do they drive customers away but these kind of sellers hurt Ebay and its good professional sellers. I don't think this seller will last long in business and I wish these kind of sellers would just GO AWAY. You all know their kind, I am going to block this, I am going to report that, I am going to neg this and that. BLAH BLAH. Hey lifeizgood, get smarter and work with your buyers in a polite professional way will ya.
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ahc3
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posted on September 28, 2003 09:06:02 PM new
Sorry, but blocking bid shielders and retractors is NOT bad business. While this person is probably not a professional, these types hurt sellers, and sometimes a lot. It is quite possible to manipulate bidding, especially in a permissive environment like ebay where you can retract bidding without drawing much attention to yourself. This happened to me once, where a lot went from something like $100 down to $25 almost instantly. While there are now safeguards (retractions can not happen in the last 12 hours) when they bid an item that high and retract, it means that many potential bidders have already given up on that lot because they saw it was going above what they wanted to pay.
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koto1
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posted on September 28, 2003 09:39:19 PM new
lifeizgood - I agree that you did the right thing. Hopefully, this buyer doesn't get offended by your friendly advice/tutoring!
"Who's tending the bar?  Sniping works up a thirst"
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Twelvepole
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posted on September 29, 2003 03:25:23 AM new
Some great advice there bigpeepa... you work at the suicide prevention clinic on your off time too? LOL
AIN'T LIFE GRAND...
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liveinjeans
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posted on September 29, 2003 04:57:59 AM new
Naughty, naughty!
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wgm
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posted on September 29, 2003 05:13:41 AM new
ROFL twelve!
I was thinking more along the lines of Dale Carnegie 
"Be kind. Remember everyone you meet is fighting a hard battle." - Harry Thompson
"I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the blanket of the very freedom I provide and then questions the manner in which I provide it." - A Few Good Men
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lifeizgood
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posted on September 29, 2003 07:11:34 AM new
Bigpeepa,
I have been selling since Jan. 2000. Have only about 10 people on my blocked bidder list and they are all NPB's. I have over 1550 postive FB with over 1200 being unique and only 4 neutrals. I have no negative feedback. (I have given Negs to NPB's.) I do all my emails personally and answer all questions (even stupid ones). I don't report anyone for anything except NPB's. I communicate with my buyers from start to finish. At one point I was a PowerSeller (professional seller, and of course we all know that all you have to do is sell so much per month to be one), so no big deal there. I didn't use the Logo because I thought it more a hinderance to sales than helpful for them.
I do not do this for a living, and I am not a PowerSeller, but I can assure you that I am quite polite, efficient and professional when it comes to dealing with my buyers.
Thanks for all the advice and non-advice.
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neglus
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posted on September 29, 2003 07:24:56 AM new
I just have one question - were you injured when she retracted her bid and then rebid and won the item? EBay encourages people who enter the wrong bid amount (probably what they entered is the wrong high proxy amount which you will never see unless the bidding gets that high) to place a corrected bid on the item. If her new bid was the winning bid, how was she manipulating things? (did you have a reserve?) If there was no competition, then her retraction should not have adversely affected your auction.
Newbies have all kinds of problems..this does not sound like manipulation to me unless she/he gained something from the retraction. I wouldn't be too hard on him/her..
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lindajean
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posted on September 29, 2003 07:56:57 AM new
Like Neglus pointed out, how did you lose anything if she went on to place a bid and won?
I did that one time. I bid $2000 when I meant to bid $20.00. I know we get to see the bid amount twice, but I just clicked right on through all the extra screens. Then, a day or so later when I was checking My Ebay page and saw what my proxy was I had to go in and retract. It does take about a minute to complete the retraction and go in and place the correct amount. Now, I do check the final bid amount closer before clicking on through though
I also won that one, and I didn't cost the seller anything. But, I couldn't take the chance someone else might want the item also and I might wind up paying closer to $100 than $20 so retracting was my only option.
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lifeizgood
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posted on September 29, 2003 11:27:47 AM new
I don't think you understood, she retracted her bid on my auction (explanation was that she entered the wrong amount), never rebid with a corrected amount, but went and bought it from someone else. She is just playing games with auctions is all. Guess thats ok according to some.
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stopwhining
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posted on September 29, 2003 11:39:10 AM new
so she found the same or similar item cheaper from somewhere else??
and you read her reason for retracting-that she entered the wrong amount and expect her to bid again??
are you disappointed that she did not bid again??
they do this all the time,find similar items for less and retract their bids with any excuse.dont pay too much attention to the reason they give,they just want out.
thats ebay,an auction site.
-sig file -------The thrill is gone!!
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lindajean
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posted on September 29, 2003 11:59:27 AM new
Yes, I did misunderstand.
I would definitely block her.
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neglus
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posted on September 29, 2003 12:43:56 PM new
Sorry! I misunderstood too! I thought this: "About a minute after cancelling their bid, they went and bid on and won the same item.'meant that she bid on the same item!
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Roadsmith
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posted on September 29, 2003 03:46:54 PM new
I'm with neglus on this. I too read your explanation as meaning that she bid on YOUR item and won it.
___________________________________
"Practically speaking, a life that is vowed to simplicity, appropriate boldness, good humour, gratitude, unstinting work and play, and lots of walking, brings us close to the actually existing world and its wholeness." --Gary Snyder
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gfs23
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posted on September 30, 2003 09:07:27 AM new
It strikes me that e-bay do absolutely nothing about anything !! Withdrawing
bids hardly seems to matter, I had one buyer withdraw bids on several things and
then the under bidder refused to pay me
because he said the person withdrawing was cheating. I Also have had several people who have been NRU'd come back and buy off of me and of course with the same result as for the reason they were NRU'd in the first place, they monkey you around and do not pay. I Went to e-bay with their previous pneumonics etc and pointed out they were exactly the same people with the same addresses and I got the same response every time "after thoroughly investigating.....we decided to do b. all" basically. I NPB'd the non payer and left negative feedback and he just left a retaliatory neg ("a neg for a neg" and that was my first in more than 7,000 deals and there ain't nothing I can do about it.. It's about time e-bay tidied it's act up on their own rules and regs but fat chance of that methinks.....
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bigpeepa
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posted on September 30, 2003 01:25:00 PM new
Lifeizgood, I also misread your post. It does look like this buyer is a game player. I thought you were complaining over nothing. Sorry for my post to you. We all have to remember one thing Ebay does not give a rats back side about its sellers. With no help for Ebay we more or less have to take what we get and move on over the bumps. I don't think L.L. Bean or Lands End would spend a lot of time on something like this and I don't think any ebay seller should either. Sure it makes sellers upset when something like this happens but why should a seller give themself a beating over something they can't control.
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lifeizgood
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posted on September 30, 2003 09:13:26 PM new
Bigpeepa,
Apology accepted. Thanks for coming back and saying that. Makes me think more of you now for it. Thanks.
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