posted on April 17, 2004 07:20:53 PM
Hi everyone! I havn't been around much, been busy getting my day job off the ground. I recently got back to selling things and ended up with an unwanted buyer.
A "gentleman" from Canada bids and wins, of course, I don't ship out of the states (ben burned too many times). I let him know this and offer to ship to a US drop or refund the money. Ends up, I refund then I get an email where he is ticked that I refunded rather than filling out his request for payment. Because I refunded, he threatens to leave a neg. Further on, he accuses me of wanting more money for the item and that's why I won't sell (I just wanted it gone!) so he again threatens to leave a neg.
Now, I don't really caer about the neg, the positive feedback I have outweighes it. But if he does leave one, is his (vulgar) email grounds for feedback extorsion and would eBay possibly remove it? I figure I shoud use the system if its there right?
posted on April 17, 2004 07:51:24 PM
clive, you might get the neg removed if you open a case with square trade and pay them. You didn't say if you listed U.S. sales only in you auction. If you didn't I don't think you have much of a leg to stand on.
posted on April 17, 2004 07:53:55 PM
It's listed in the header that I will only ship to the US. I'd rather not have to pay, a neg won't bother me THAT much!
posted on April 17, 2004 08:01:23 PM
Keep the emails with the threats. He's threatening you if you don't break your tos and sell out of the U.S. That's feedback extortion and you have a good chance of getting it removed under Ebay's removal policy.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
