posted on April 24, 2004 05:44:01 AM new
I need help with this ding-a-ling. I don't know what to do about her. This woman is really off of her rocker! Remember I told you about this woman who bid on an item and then when she won it, she said that she couldn't possibly pay for it and that she made a mistake in bidding and accidently put a comma in. Well, this is going on and on. I finally stopped e-mailing her back and filed NPB. Look at the e-mails that she has sent me. Mind you, she e-mailed me 3 times last night!
"MY email account accidentally dumped all of my filesa,I had mpthing to try to work from,I
have tried to go tew the trash to find some things to work wirhto findthem.I have been suffering grom terriblerhealthe problems lately.my family has much diabetes and my vision is terribly effected and yet they cannot help me oout yet,I was in the hospital
twicw and could not get bsck to you.and came home to find my incominf files dumpedTHank-you for treating me like the trash to be dumped,I tried to tell you of my vision problems innot seeing the comma,I hope that
these things do not happen to you.this has been horrible happening to me.I am a person who went to college and now ny hand saand legs and feeet are swollen adn i cannot work or drive or hardly see,I am only 47I could havw felt the crochet to makw the heirloom outfit.I ,too am suffering fro m peop.e whom
II have paid with pay pal whom I have aidthathaveenot sent me my thingsor sent me bad things or broken.thank-you for ruining me and for hving no compassion,Sincerely."
"I have ended up deeling like absolue dirt where any patterns from your company are con cerned.I am disabled an visually impaired and you lashed me as if I was dirt.I know that I will just end up crying if I try to look at these patterns and know that I took the little money I do havw to pay someone who accussed me of lying when I tried to tell them of my vision problem.Charitey begins in the hest-I ha only wanted to create gifts of love from my meager widows mite of a storehouse.I had thought your patterns so lovely-ai had no idea people bid mere pattern sheets up like that-It is indecent and unfair I have talents to learns and create i cannot do this. i can tell ebay that i tried to tell you these things.Love one another as I have loved you is what the Saviour taught us to do--not to whip on one another...Sincerely"
"My computer has crashed and dumped my files when you do these things--I could not find you to pay you if I wanted-- I lost my browser and have spent days upon days trying to dix things,I aquire items for other and now you ruin the work I try to do for others--and i could not get back in to pay you if you wanted.I do not understand your cruelty--I could never act like you -----YOu will have to send the items cod as I cannot access my pay pal account now,thanks to you and I have to have my money secure for you;Another seller is sending her things to me this way--weth free shipping(no paypal fees)She chose it herself,another seller is sending me her item for free--because she feels sobad about the trials I am undergoing--and it is something very nice and she is not rich either--some how I feel that the focus here has been on attacking me and it need not be that way--I could exchange some thing with you that you would like--that si legal--it is called barter-and has existeed for centuried among the trade industry--Kings themselves allowed for this expatiation of things--I so not have your goods,therefore I have not done anything to you.Sincerely"
"Would you please combine all iems andd group them together and then charge me by weight for postage,if that is cheapest?After my files dumped I cannot pick up alot and separately paying doesn,t make aense>"
"when my computer crasedand files were lost,so were the invoices on most things zi wanted to pay for--I have asked you more than once to combine the items from your auction and to resend another new invoice to my account---it has not been neccessaary to do these threatrning actions,legally I owe you nothing,I do not appreciate being threatened or bullied.I also need to be able to use my credit source through pay pai to pay for your auctions.Please work with me on this as I am ,trying to work with you and it is not easy.My grandmothers always said that Youcan attract a whole lot more bees with a spoonful of hhoney than vinegar.Sincerely"
The last 3 are the ones that came in last night. I have not answered a single one of her e-mails so I don't know where she is getting all of this from. I also think it's a bit cheesy of her to call me all kinds of names and then expect me to combine invoices at this late date and charge her exact shipping. This woman can kiss my ....
How would you all respond to this kind of crap, if at all?
Seriously - WOW, some people! It always amazes me how non-paying buyers blame the sellers for ruining them. Is the concept "don't bid if you can't pay" that hard to understand???
__________________________________
"The more I want to get something done, the less I call it work." - Richard Bach
posted on April 24, 2004 06:42:29 AM new
i would just block her and not neg her,but then this is just old me.she is probably telling you the truth,she has health problems and she ,like you,love to crochet!
my sister loves to crochet too,even tho she cant see that well.where is the nearby crochet club??
we have a knitting club and people knit and chat at the same time,some one even finish an entire SOCK in one session,how about that??
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on April 24, 2004 07:06:15 AM new
You know, Stop, I had that same feeling. That is, until she started blaming me for everything but the rise in inflation and started calling me all kinds of names. So, I went into her feedback and checked to see the kinds of auctions and how much they closed for, and more importantly, the dates that they closed. This woman has spend literally HUNDREDS of dollars in ebay auctions over the last month. I'm sorry, but I don't feel sorry for her. I usually am a sap about most things, and hardly ever neg anyone. But this is a totally different story. Perhaps if she didn't lie, perhaps if she didn't call me names and perhaps if she didn't send me such nasty e-mails, I would handle it differently. She made her bed, now she gets to sleep in it.
posted on April 24, 2004 07:24:13 AM new
I have no idea why you came in here to ask your question. You have already decided what to do. When this happened the first time I think you were told to block her. If you didn't than the problems you are having now are yours.
It's obvious by the typing that she either can't type or can't see and it's probably the second one as she keeps telling you about it. What I would do is add up what she owes you, add the postage, email her and tell her what the price will be as I think you can send them media mail. Wait for her response to see if she still wants the items and if not just move on. But she should have been blocked from your selling a while ago. I would not lose any sleep over it.
When I sell I never look at a buyers feedback while they are bidding, sometimes it is rather scarry. I proceed until the auction is over, send my notice wait and see what happens. I can say I have given only 4 NPB's notices in my 4 years. I have no negatives because I believe everyone has problems and there is a way to work through them. My opinion.
posted on April 24, 2004 07:29:52 AM new
What kind of an email did you send her? It sounds from her emails that the one you sent wasn't very friendly either. We are seeing only half of the problem. Customer service is what is all about. Now I know there are a few on this board that don't believe in it but I do. I worked in the Medical field for 45 years and if you think eBay is tough try to do that and be polite. I learned to bite my cheek many many times.
posted on April 24, 2004 07:45:54 AM new
Libra -- To answer your question, here is the e-mail that I sent to her:
"I've cancelled your bid on one of my items for not responding back to me. I cannot have a bidder bid on my items and then tell me they made a mistake. I noticed that your bid was high again on another one of my items. Because I did not want another one of my auctions skewed by inappropriate bidding, I cancelled your bid.
Something you must understand is that this is my business. This is not a hobby for me. Whenever someone backs out of a deal, I end up losing out, or in other words, taking home a smaller paycheck. I also lose out because I pay fees to both list with ebay as well as final value fees. I also pay fees to my auction management program. In other words, I not only don't make money when someone backs out of a deal, I lose money.
Because you stated in your e-mail to me that "you could never bid that much for a pattern", and because you never responded to my e-mail back to you, I took it that you would not be paying for your items and I've blocked you from any further bidding on my items. I'm sorry, but this is business."
This e-mail was sent to her when I requested payment and she told me that she was bidding on more of my items. I cancelled her bid because the item was already up to $35.00 and I knew that after one closed out at $61.00 with her "mistake", that it was highly unlikely I would see payment on this one too. When she initially told me of her "mistake", I requested a copy of her bid confirmation and she never responded. Yes, I did block her when this started to happen.
I came to this board because I know there are sellers who have had to deal with someone like this. I had also previously sent her a combined invoice.
posted on April 24, 2004 07:54:43 AM new
bizzy: i am not knowledgeable with the art of crotchetng, etc...but if she cant see the "comma," then would not c'ng almost be impossible? and moreso, swollen hands?[i think i read that, but i am not gonna re-read to verify-her thread gave me a excedrin409.. i ask about her problems beause i tend to "interrogate" peoples words, and i dont see how her problems could exist with her plans to "heirloom." i am at heart a cynic - i apologize for this...but i just conjur up a pix of her, sitting back, smiling and thinking: "i got me another one." it speaks ++++ that you will spend your time investigating with the purpose of finding someting positive... that is your time, and you shouldnt have to do this...
------------------------
libra: you are soooo right about biting your cheek, Re:medical field... made me think about the many many weeks in icu...no caregiver has ever[or ever will] be paid enuff.. 'specially after taking care of the likes of me...i know, i am still apologizing for having to be tied down in icu...
posted on April 24, 2004 08:18:31 AM new
Bizzy: I, for one, appreciate the followup posting. I sell patterns, sewing, crocheting items, and def do NOT want buyers like her anywhere near my world!
Plus, stuff like this makes for seriously interesting reading.
[ edited by rom8 on Apr 24, 2004 09:07 AM ]
posted on April 24, 2004 08:22:01 AM new
On ebay as in life there are a small percentage of bidders who seem to have profound mental problems. Block her, file for fees and move on.
I get them once in a while and try not to get personally involved with their drama.
Friends don't let friends vote Republican!
posted on April 24, 2004 02:40:01 PM new
I think your email to her was professional, but sitting home trying to make a living I will bet she did not comprehend what you meant. She sounds confused as I suppose she is trying to make extra money. You did the right thing to block her user ID. If you don't want to send the patterns then file for NPB, FVF in both eBay and Vendio. That way the only thing you are going to lose is your time and in this business we don't get paid for time unless you have employees. I would not neg her just forget about, if she gives you a neg then that's another thing to consider, but I would wait until she leaves feed back first.
posted on April 24, 2004 04:55:42 PM new
I enjoy e-Bay selling immensely even though I've had 2 winning bidders like the one you described. You can't satisfy them no matter what you do. So block her, file for fees and move on. She's a nut case who enjoys creating problems. Don't waste another moment with her because she is stealing your most valuable asset - your time. Get on with your life and the majority of genuine e-Bay bidders who make what we do special and rewarding. Regards, Gordie
posted on April 25, 2004 09:22:01 AM new
Call me cynical, but did anyone else notice...
She has numerous typos, but NEVER messes up when typing about her disability (diabetes), when she's telling you how OTHER sellers are treating her, or when she's just generally telling you what a horrible person you are?
Okay...her email dumped everything and her computer crashed. Can't she just go into "My eBay" and find her invoices? She has obviously managed to keep your email address throughout all of her computer problems.
JMHO
[ edited by tnernie on Apr 25, 2004 09:23 AM ]
With this customer, bizzy has entered a Logic-Free Zone.
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Answers to Questions Nobody Asked, #22:
Yes, many of the reviews on amazon.com are written anonymously by authors hoping to puff their own work or trash that of competitors. This revelation came out in February 2004 due to a security hole in Amazon's Canadian site.
