posted on July 21, 2004 04:43:32 PM
My children ran adaware on their computer yesterday, and now they can't boot it up. (it tries to start Windows and then stops and gives an error message). They have an HP and I have a Dell. I can post the whole error message if someone thinks they can help, but my real question is can a Dell boot-up disk work in an HP? If so how do I make a boot-up disk?
posted on July 21, 2004 04:51:04 PM
I can't help you on the boot up disc question, but I recently ran ad-aware on my computer and things became so messed up that I ended up buying a new computer and starting over. Too complicated to explain here, but it was a disaster.
posted on July 21, 2004 04:52:37 PM
augh, ihula ... our son's computer quite booting up just last night ... we tried everything WE could think of, and took it to the pc repair shop this morning instead ....
they said the memory chip was fried and tried to stick in a memchip of the same size and that didn't work, but they put 2 memchips in equalling that size, and that DID work ........... and grrrr $160 later, we have it plugged in here at home and it's working ...
BUT I apparently laid a big part-of-son's-speaker-system box on TOP of the monitor while I was figuring out where to plug in the dozen re-hookup thingies, and supposedly the big speaker thing has a magnet in it and my son got home from work, all pi**ed at ME for ruining the color in the upper right portion of his monitor [due to the magnet] ... hubby and i can barely see the difference but son is ticked .... I told him trade monitors with me; [not good enough] he said, i'm going to bed [didn't even eat the dinner i had ready for him] ...we said GOOD!-GO to BED. ........ ungrateful varmint!
posted on July 21, 2004 04:53:04 PM
No, you can't use the Dell in the HP. The start-up disk contains information pertaining to your drives and hardware, which are most likely different. Try re-installing whatever version of windows you have. If you don't have a windows disk, you are pretty much going to have to know a bit of DOS. I've had to do it, but it's far too complicated for me to post instructions here. If all else fails, call HP.
Cheryl
God grant that not only the love of liberty but a thorough knowledge of the rights of man may pervade all the nations of the earth, so that a philosopher may set his foot anywhere on its surface and say: This is my country. - Benjamin Franklin
posted on July 21, 2004 04:56:07 PM
estatesalestuff, some monitors have a degauss function, look for a magnet with no symbol over it on the monitor's menu...
posted on July 21, 2004 05:23:27 PM
I have a Windows XP disc. I'll try that. I called HP and they said "you're not under warrenty" and then hung up. The error message says.
"A problem has been detected and Windows has been shut down to prevent damage to your computer. UNMOUNTABLE_BOOT_VOLUME
If this is the first time you see this stop error screen, restart your computer (which we did). If this screen appears again, follow these steps: check to make sure any new hardware or software has been installed properly. If this is a new installation ask your hardware or software manufacturer for any Windows updates you may need. If problems continue disable or remove any new hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options (which didn't work), then select safe mode. Technical information *** STOP: 0x000000ed (0x80EDEA60,0xC0000032,0x000000000,0x000000000)"
posted on July 21, 2004 05:26:51 PM
Oh, I'm off to hula class, but I'll leave this screen up in case my boys want to see any other advise from people (or if they want to ask anything)....if I start sounding like a 17 year old child (or a 12 year old) you'll know why
posted on July 21, 2004 05:42:51 PM
can they boot up in safe mode and run restore?
as for the f8, you may have to repeatedly press it as it's booting, not just press it and hold it in.
if not f8, I know there's another one f1 or something.....
from the windows website:
If this is the case, restart the computer to the Recovery Console, and then use the chkdsk /r command to repair the volume. After you repair the volume, check your hardware to isolate the cause of the file system damage.
To do this, use the following steps:
Start your computer with the Windows startup disks, or with the Windows CD-ROM if your computer can start from the CD-ROM drive.
When the Welcome to Setup screen appears, press R to select the repair option.
If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
Type the administrator password when you are prompted to do so.
NOTE: If no administrator password exists, press ENTER.
At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
At the command prompt, type exit, and then press ENTER to restart your computer.For additional information about how to use the Recovery Console in Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
[ edited by glassgrl on Jul 21, 2004 05:46 PM ]
posted on July 21, 2004 05:48:06 PM
A friend of mine ran adware and lost everything. Re-installed his windows and now it is okay. He reinstalled windows off the website.
If she had a restore disc could she just do the restore disc so the computer would go back to the original condition? Of course everything would be lost. but the computer could be used.
Isn't there somewhere when you rund adware that before you run it there are things they say to save? I really don't care who gets into my computer as noting now-a-days is private. Now I am sure glassgirl would not like this but I think all that stuff ruins your machine. JMHO.
posted on July 21, 2004 05:48:34 PM
estatesalestuff, quick spoiling him. Do you really think you are preparing him for the real world? If he is so out of joint now, wait until you show the little wretch 'his' computer listed on eBay. Make him beg you to let him have it back.
posted on July 21, 2004 05:51:05 PM
Sorry I guess if you can't get anything then you can't reload from the website. Sorry. After I wrote that and sent it I realized what you said.
posted on July 21, 2004 07:58:44 PM
I think if you get any error about the volume, your pretty much out of luck and will have to reformat. (I could be wrong, though)
There are ways around them, but unless you are quite sure of what you're doing you are better off reinstalling the operating system. To reformat you lose every document on your computer along with every program you've ever installed.
You need to be very careful when using spyware. It's best to prudently check every file the program flags before you delete it. That's what I like about my XP. So far every file that I've gone to delete that would have caused harm to the OS, it has warned me. I've found that my fireware prevents a lot of spyware from making it to my computer. It has privacy settings that are pretty reliable. I would suggest a firewall to prevent this from happening again.
Cheryl
God grant that not only the love of liberty but a thorough knowledge of the rights of man may pervade all the nations of the earth, so that a philosopher may set his foot anywhere on its surface and say: This is my country. - Benjamin Franklin
posted on July 21, 2004 08:12:37 PM
Your master boot record is corrupted. Boot from the latest version of DOS you can find and run Fdisk/mbr to restore it.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on July 21, 2004 08:42:48 PM
Cheryl, I suppose some errors regarding the volume are worst then others. But that is what happened to mine back in November. The tech's from best buy tried to fix it, then they shipped it back to HP -- and unless it was the easier thing for them, I got a computer back with a new OS...and upgraded too. which kind po'ed me. I liked millennium better than all of them even xp.
Lot easier to work with, imo.
posted on July 22, 2004 02:47:50 AM
oh parklane ... I LUV your idea!!!
{He came back downstairs last night after he'd cooled off, and switched/traded monitors with me [both of our computers are located in the same room] ... he (and I) couldn't believe his eyes when the monitor discoloration apparently FIXED itself by the time he plugged it into my computer LOL} it was like, "whatEVER!" LOL
posted on July 22, 2004 04:50:33 AM
Hey Libra - we put off looking for a store front until I find out what's going on with my job (see thread entitled counts jumped to 18 million).
I don't mind reloading everything back on their computer - they use it for online games (gunbound) and something else they just bought the software for, so it wouldn't be that difficult. I looked around the house and all I have is a Windows XP upgrade disk. I don't have any other DOS or Windows discs that I can boot from. I can ask some friends, though, and see if anyone has any disks. Otherwise it's off to Best Buy (I'll try some other suggestions tonight when I get home from work, first, though.)
(I'll try some other suggestions tonight when I get home from work, first, though.)