posted on August 1, 2004 01:13:27 PM
I was high bidder on a new jacket I got for myself for a very cheap $8.99 plus shipping. It is an excellent brand and very "cool". (How cool? My teenage daughter said she would be borrowing it.) Surprisingly, no one bid against me. Or maybe not surprisingly, since it was July. I paid via PayPal within 24 hours.
It's now 3½ weeks later and I'm still waiting to receive this jacket, which was advertised to be shipped Priority Mail. I emailed the seller last Wednesday asking when this jacket was shipped. No reply. I emailed again two days later and said she had to let me know what’s going on by the end of the weekend or I had no choice but to place this in dispute with PayPal. (Well, I'd still dispute it even if I do hear from her because it’s getting close to 30 days, and I certainly don’t want to make the PayPal gods angry by having to dispute it with my credit card company if it goes past 30 days. Been there, done that.). I also sent this last email through eBay’s "Ask The Seller" a question to be sure she received it.
Coming from a buyer’s perspective (though I used to be a full-time eBay seller for a few years before giving it up a couple of years ago), if a seller lists something to sell on eBay and accepts payment via PayPal and ends up not shipping it, I would love to see the "three strikes you’re out" rule apply to them as well. I realize there are extenuating circumstances such as an accident, death, house burned down, it broke or whatever. But this is the SECOND time this has happened within a month, and I’m starting to get a little miffed about this. In regard to the other transaction, only after I paid did I get an email from the seller saying the item, unbeknownst to her, had not been removed from the store rack and had erroneously been sold. Like the jacket, I had also got it for a great price.
I just checked and she’s been listing things over the course of this weekend so I know her computer isn’t down. She hasn’t recently received any negs from other buyers. Neither one of us is on AOL and she currently has 127 auctions going so if her computer is rejecting emails due to some spam blocker, she’s in a hell of a fix. And everyone else is getting my emails.
Assuming there is not one valid reason substantiated with proof she can provide to PayPal/eBay as to why she hasn’t shipped out the jacket, I think this should go against her as a strike. And no, I’m not calling her. She’s a big girl and I’m not going to play Mommy. Of course, she still has until tonight to email me.
posted on August 1, 2004 01:49:05 PM
3 1/2 weeks! Cancel your Paypal payment now.
You have already given her too much time especially if you paid for Priority shipping!
If she should subsequently contact you tell her that she can make up for the delay with free shipping since at this point Priority is ridiculous.
posted on August 1, 2004 04:54:11 PMI was high bidder on a new jacket I got for myself for a very cheap $8.99 plus shipping.
Dixielou, I think you're a terrific person, most likely.
But your seller has no incentive to complete this transaction. She can just refund your very cheap $8.99 plus shipping, shrug her shoulders, and move on.
It sounds like you're aware of that possibility.
If it's 3 1/2 weeks you certainly should file the PayPal thingie just to make sure you get the refund.
But new clothing is going so cheaply (as you noticed) on eBay that I'm not surprised some sellers are undermotivated. Not an excuse, mind you, just an observation.
posted on August 1, 2004 08:08:55 PM
I've been duped! Apparently I bid on a reserve auction without knowing it was a reserve auction. And once again I say that eBay should impose a penalty of sorts when sellers take our money & pull crap like this. Especially since PayPal is in the equation and certain things can be verified.
And why is it me who has to initiate the refund? Guess because I’m dealing with a thief. Nearly 30 days later, won’t respond to my emails and won’t refund my money. At least the first seller refunded my money. Off to dispute this.
posted on August 1, 2004 08:48:31 PM
Doesn't a Reserve auction state "Reserve Not Met" next to the bids if the seller's price has not been met?
____________________
We are not afraid to entrust the American people with unpleasant facts, foreign ideas, alien philosophies, and competitive values. For a nation that is afraid to let its people judge the truth and falsehood in an open market is a nation that is afraid of its people. -- John F. Kennedy
posted on August 1, 2004 08:52:20 PM
Sorry about that. I was being sarcastic. It was NOT a reserve auction. But apparently in the seller's mind it was.
posted on August 1, 2004 09:00:20 PM
How could you bid on a reserve auction without knowing?
Reserve auctions are marked as such.
If it wasn't marked it wasn't a reserve auction.
If it was marked you certainly weren't duped, you just weren't paying attention to what you were doing.
Also: If is wasn't marked and the seller hasn't contacted you, how can you assume it was a reserve auction?
One more thing- were you contacted by Ebay at auction end telling you, you were the winner?
If you were contacted you were the winner and should receive your goods.
If you weren't contacted as the winner Why did you send payment?
posted on August 2, 2004 08:48:21 AM
Dixielou, please get your money back and leave them a big fat neg. (I've sold things I was none too happy about the price they went off but fair is fair and the items got shipped out.) This seller makes all of us look bad.
