posted on September 14, 2004 10:05:15 AM new
Does anyone have a phone number for eBay's billing department? Speaking with Customer Service has proven fruitless.
eBay claims I am delinquent by 30 days & they have even charged me a late fee. It is just 50 cents but it is the principal of the matter as well as getting the problem rectified & the invoice paid. They have been billing the same cc for several years now without a problem. The cc company tells me a charge was never submitted.
posted on September 14, 2004 03:29:57 PM new
ebay's "billing" to credit card has been "off kilter" NEARLY ALL YEAR now!!!!! ... all i have is ebay's 'general' phone numbers:
toll free
800 322 9266
and 888 749 3229
hopefully one of these phone numbers will let you be put in touch with their "accounting"??? dept.
posted on September 14, 2004 04:34:03 PM new
Thanks Ain't Rich. Those are the numbers I used to reach c/s. Interesting point...they asked if they could ask me a few questions first. One of the questions was "how did you get this phone number?" When it became apparent this guy wasn't able to do anymore than read the same screen I could see back to me I asked for an extension for the Billing Dept. He gave me a lecture about how "eBay is an e-commerce company...communication is done via email...blah, blah, blah!"
posted on September 15, 2004 01:43:25 AM new
LOL ... yah, that's what she should have told him ... where did i find ebay's phone number? ... ... got yer number off the wall.
'for a good time ... call ebay' ... 'they'd be happy to screw ya'
[ edited by AintRichYet on Sep 15, 2004 01:43 AM ]
