posted on December 2, 2004 10:21:17 AM new
I sold a dollhouse size trunk last week. The item was listed under dollhouse furniture, the title listed that it was for a dollhouse and the dimensions were included. The item sold for over $50. Shipping was $5.
So, you know where this is going - the winning bidder thought it was human size and was "sooo surprised to open the teeny tiny box containing the trunk". Says she misunderstood and thought she was buying a toybox for her 1 year old daughter. She asks that I please take pity on her and refund her money.
So, do I refund and try to relist or do I offer to let her use my pictures and tell her to resell it herself?
posted on December 2, 2004 10:42:28 AM new
I do not know what you should do but I had a good laugh over this one.
A few years ago someone I know did something similiar. She bid on beautiful appetizer plates with different cheeses displayed on each one. We laughed til we cried when they arrived & they turned out o be for a dollhouse. In fact I ended up buying adult size dishes that were similiar as a gift & we laughed all over again. : )
She kept the dollhouse dishes since it was her error.
posted on December 2, 2004 11:44:12 AM new
you did nothing wrong.
It is up to you if you want to take pity on her.
If you dont want to refund,just ignore her email.
-sig file -------Life is one big happy 'All You Can Eat' buffet .
posted on December 2, 2004 12:18:15 PM new
Two years ago, I saw a lady at a local live auction buy a drill press. She thought it was an industrial size sewing machine. Everyone got such a laugh out of it, that the auctioneer let her off the hook and re-auctioned it.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on December 2, 2004 12:33:15 PM new
Too funny!!!
I would offer to send a second chance to the next bidder. If they take it - have her pay to ship it to them and everyone is happy. (of course only if she has good strong FB) If the second chance offer doesn't want it - then I think I let her copy your photo and listing to relist it for what she can get out of it.
If you do take it back and relist it - only refund her what the resale price is, should it be lower - full refund if it sells for more. Next time she will probably read the entire ad.
