posted on January 24, 2005 06:09:13 AM
Well, one of my very few closed auctions of 7 days ago has a NPB so far. No contact. I have sent 2 emails, sent messages through Ebay's contact a member, pulled their info and called last weekend - no answer. The only thing left to do is to file a NPB thing. Get this, this winner's email address is their cell phone company: verizon.com ! Would that block ebay and yahoo emails/ messages? Anyone know? I think all i can do at this point is to file.
posted on January 24, 2005 09:38:41 AM
Something like this is not cut and dried, is it? I know that some sellers will immediately file for FVFs and move on. For me, it would depend on (1) whether the item has a chance of being sold again, or if the second highest bidder will want it (doesn't happen very often) and (2) how much it sold for. With higher ending prices, I tend to give it a little longer, since I've had bidders with legit reasons they couldn't get back to me.
What I've done on occasion is to contact the second highest bidder and explain the situation, asking if she'd like the item if the high bidder just never shows up. If yes, then I have some assurance that I won't have to wait too long.
___________________________________
Is it true that the only difference between a yard sale and a trash pickup is how close to the road the stuff is placed?
posted on January 24, 2005 09:56:50 AM
Seems to me that you are quite impatient. Only seven days and you have already sent two reminders. Wow, as a buyer, this would turn me off. Too much pressure. Now if it had been 10 days, and you had now sent your first reminder (much more reasonable time frame) with no response in two more days, then file your NPB.
I often get buyers that take 2 weeks to pay. As goofy as it sounds, are also some of my best repeat customers.
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Alive in 2005
posted on January 24, 2005 10:07:51 AM
Call again! The first call was free, no answer. Mine,,,ends up having a DISCONNECTED number! Funny too. MY buyer? is 52 FB. I am a 1. I did the bad contact thing and well,,,they are still there! 24-48 hours is OVER. Thanks e bay, Clout has it's previlidges
posted on January 24, 2005 10:50:48 AM
I know I am in the minority on this. I don't expect to get paid in 7 days, but I do expect to be contacted.
I send a reminder on the 5th day. If I don't hear from them on the 7th day, I file the UPI dispute. And I never call them. They know they bid on the auction. They know they won the auction. I contacted them and eBay contacted them. If they are in such a bad situation that they can't send a simple e-mail saying that, then they are not going to be able to answer the phone. And a long distance phone call is just one more expense I can't afford.
Now, if they contact me and say they are sending a money order, that's a different story. I will wait for something to come in the mail. I will also wait for a PayPal payment. I know there have been times when I had to wait a few days until someone paid me before I could pay for my purchase. But I always contacted the seller.
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
posted on January 24, 2005 11:29:05 AM
Hear! Hear! Toots!
Ya took the words outta Ralphie's mouth!
No more fooling around with these pretzel-chokers!
If they donna have the common courtesy to contact us within 7 days, they get the NASTY NOTE from feeBay!
...so THERE!
"For too long, too many people dependent on Social Security have been cruelly frightened by individuals seeking political gain through demagoguery and outright falsehood, and this must stop.The future of Social Security is much too important to be used as a political football." ~ Ronald Reagan
posted on January 24, 2005 11:38:31 AM
I, too, will wait for payment if I know it's coming but will not wait for them to contact me. After five days they get a reminder. After seven of no contact I file an alert. They know they bid. I don't call them either.
Cheryl
"No drug, not even alcohol, causes the fundamental ills of society. If we're looking for the source of our troubles, we shouldn't test people for drugs, we should test them for stupidity, ignorance, greed and love of power." ~ P.J. O'Rourke
posted on January 24, 2005 12:23:58 PM
Any seller that called me at home within one week would get some not so pleasant feedback most probably using terms like overbearing and neurotic.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
posted on January 24, 2005 12:42:34 PM
I need to amend my message, higher up. If I haven't heard from a buyer in 3 - 5 days, he gets a SECOND NOTICE, PLEASE RESPOND message. I do ask that they get in touch with me so I know our transaction is still on track. I'm just more patient after I've heard from the person and am willing to wait a little longer for the payment.
___________________________________
Is it true that the only difference between a yard sale and a trash pickup is how close to the road the stuff is placed?
posted on January 24, 2005 02:52:46 PM
I sold an item, 9.99, no contact from the buyer after 10 days so I send a reminder & get a fast reply. "I'm having money problems, can I pay you in two weeks"
Of course she can, but I'm pretty sure she won't. I feel a sincere buyer with money problems would answer my EOA notice without me having to remind them 10 days later.
I feel she is stalling hoping I will go away.
I only send one reminder anywhere from 8 to 10 days after the auction ends. I do send an email before I file & politely tell them that it is eBay's policy I do this so I can recover my FVF. Being nice has, so far, protected my FB from deadbeats. Getting mad can backfire.
posted on January 24, 2005 04:40:51 PM
In my auction description is asked for a reply to my win email within 48 hours and payment within 10 days of auction close. After 72 hours I sent a follow up email and sent another 3 days later. Still nada.
I just checked his email address again. It IS verizon.net. He has a perfect buyer's feedback too. I don't know what the problem is.
I emailed some other people that he bought from and they said they have had no problems with communication or payment. He did pay them with a personal check though. I don't accept those
edited to add this after thought. I pulled his contact info which triggers mine being sent to him. don't you think he would think something is a miss here! Shall I file or try to call again
[ edited by paloma91 on Jan 24, 2005 04:43 PM ]
posted on January 24, 2005 04:58:09 PM
I usually have given a reminder after 7 days & again at 10 days. If there is no answer, then its NPB. I have found over the yrs that if there is no reply in this length of tome, there won't be any at all.
posted on January 24, 2005 05:44:03 PM
Thanks Sanmar, I just filed a NPB or whatever they are called now. UID? Anyway it's done. Thanks everyone for all of your feedback and help . It's been a very hard day.
posted on January 25, 2005 05:00:04 PM
UPDATE: well, I filed the UID last night. This afternoon I get a message from "contact a member" --- He was ignoring my messages! all he said in this one was: all i need is a mailing address- everthing i get does not have an adress on it-
How he accumulated over 100 positives with no negs, I'll never know. I am still going to wait the 7 days. If no payments received. I am filing for the fees GRRRRRRR
edited to add that I did reply to the message I just received and asked why he never responded to any of my emails or message that I sent him. We'll see what he says, if he responds at all
[ edited by paloma91 on Jan 25, 2005 05:01 PM ]
posted on January 25, 2005 05:24:14 PM
classic, you are baaaaad. I was trying NOT to say that. Oh well, you said it for me.
-------------- Just remember--------------------------------------
You'll always land on your feet if you know where the ground is. . .
posted on January 25, 2005 09:27:30 PM
Did you send him your mailing address?
If not, then I applaud this bidder. I would never even consider sending payment to anyone if they refused to give me their mailing address, even if I were paying with PayPal. It is just too unsafe to do otherwise.
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Alive in 2005
posted on January 25, 2005 09:46:39 PM
Stone, of COURSE I sent them my mailing address! That's the first thing I do! It's always in my win notification email along with all of the other info they need.
posted on January 25, 2005 10:45:49 PM
Paloma...I've got a couple very similar. #1 wins. I send EOA. Email bounces back, unknown. 3 more emails bounce. I reported him to Ebay for invalid contact info. Still not NARU, but in the meantime I file IUD. They never made any attempt to contact me. I'm waiting for Friday night when the blue check mark appears, then I'll drop the hammer.
#2 Guy wins. I send EOA. No response. 4 days later I get a message through Ebay wanting to know total with shipping. Send EOA again. Send 2 more asking him to confirm receipt of previous emails. No response. I try to phone him today. DISCONNECTED. Going to file IUD on this turkey Friday night. And yes Stone, I sent my name and address to both, which is really irrelevant at this stage. I'm not worried about the money at this point. I'm just trying to determine whether they have lousy email service, if they are ignoring me, or if my winning bidders are suddenly dropping dead as soon as I send them an EOA.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on January 28, 2005 08:46:20 AM
UPDATE: I am off work today. My little boy is still asleep (He gets up so early during the week that i want him to get some extra rest) What happened? It's 830am and the fed ex driver rings the doorbell a few times, dog barks. I go to the door and find a letter. I open it to find a print out of one of my emails that he had written on (I can barely make out the writing) I think it says that part of the email was cut off and he couldn't view the address) Gee, this printed email looks fine to me! Still doesn't say why he never replied to my emails.
I sent the last one to make sure he read the auction description and to remind him that I don't take personal checks etc. Never got a repy to that one either. Low and behold, in this fed ex envelope is a business/personal check. Now I know why he didnt reply. Kind of like when our kids have selective listening. He only replies to what benefits him. CR#P! This is WAY more trouble than it's worth.
Now it started raining again and we have lightening and thunder! And the beat goes on . . . .
posted on January 28, 2005 09:37:57 AM
Fedex,,,I too have gotten payment in an envelope inside a FEDEX folder. $8.00 to send a check for $15.00? insane! Talk about Mis trust and more money than brains.
posted on January 28, 2005 09:46:35 AM
yes, the &(&**)^) sent it fedex. and a personal check. If I didn't need the $ I'd send the &&*()& thing back to him.
HEY! I added smilies and didnt even try! Well, that was a "smiler" brightened up my day a bit!
[ edited by paloma91 on Jan 28, 2005 09:48 AM ]
posted on January 28, 2005 10:38:16 AM
Smiling faces that cuss. I like that!! Reminds me of a song...I'm sure someone will pick this up and run with it.
Kevin
posted on January 30, 2005 07:56:29 AM
WILL THIS EVER END! - Got a message that he had added to dispute and he lied! Look! He even added three messages on it (I didn't know you could do that)
hi- i show i paid for this- i will check on this in the morning- how can i get in touch with you- you can call me at XXX-XXXXXXX- in the morning and i will check into it thanks
i checked and you are correct - we have not paid this- i know you sent several emails but none show you address- one shows burbank ca but no street- i will call tonight and see if i can get it that way and make payment- all i need is a mailing adress
Adress recvd and payment was sent- thanks
Here's my reply:
I have sent you many emails & messages through ebay's contact a member with no response except when I filed this dispute & is the only email I recieved. I have NEVER sent you an email with BURBANK, CA as an address as I don't live there. When I pulled your contact info, mine was sent to you as well. I DID call you- NO answer, NO voice mail. You have not called, I have caller ID. PLZ see auction description & my messages to you. You sent business check- I only accept MoneyOrder, cashiers check or Bidpay only
(&**)^) sent it fedex. and a personal check. If I didn't need the $ I'd send the &