We make it quite clear that we use ONLY FedEx Ground for shipping in the United States. What's the best way to handle an auction winner who says, "By the way, I really want to use USPS Priority" or something along those lines?
posted on March 22, 2005 08:04:01 AM
Thanks for the idea. I didn't use an obscene surcharge, but I instead offered her the equivalent that USPS uses, Priority Certified Mail with Return Receipt. Which, of course, comes to at least a couple of dollars higher than FedEx...
posted on March 22, 2005 10:11:06 AM
I had a similiar problem about a year ago. The buyer lived in the boondocks & up lane a mile long. FedEx & UPS would not deliver in the winter time because the lane was not maintained. I asked & received extra $$ to ship to a PO Box by Priority Mail.
