paloma91
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posted on April 1, 2005 08:32:13 AM new
I sold & mailed a porcelain piece to a Canadian buyer back in Sept. It was during the time when they had a back log of mail not getting through customs etc. I would check every so often to see if it was received and finally gave up since I hadn't heard from him in awhile. Anyway, I just received an email from this person asking if the item was ever sent back to me. It hasnt. I sent it USPS Air mail. No delivery confirmation etc available. He wanted it to go the cheapest route and it did. I have never shipped using that method again due to this problem.
Has anyone else experienced something like this?
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tOMWiii
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posted on April 1, 2005 01:44:26 PM new
"I sent it USPS Air mail. No delivery confirmation etc available. He wanted it to go the cheapest route and it did. I have never shipped using that method again due to this problem."
Say WHAT??
Specifically, ya sent it HOW??
Global EXPRESS Mail
Global Priority Mail?
Airmail Letter Post?
Airmail Parcel Post??
Exactly which flavor of "Airmail" didja use??
The ONLY USPS shipping method that can be truly tracked is Global EXPRESS Mail -- but all the others CAN be traced AFTER 60 days if ya fill out the appropriate forms & slip Ralphie a franklin 
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[ edited by tOMWiii on Apr 1, 2005 01:45 PM ]
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ebayvet
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posted on April 1, 2005 05:47:59 PM new
Delivery Confirmation is not available for most foreign shipments. Probably the most secure way to ship is registered, but it is not available for all classes of mail, and it is expensive. The problem with UPS to Canada is the fee that your customer will pay is very, very high. This has nothing to do with the charges UPS makes you pay to ship, so you could have problems there too. All of my international mail is shipped with DSI insurance.
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stopwhining
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posted on April 1, 2005 07:02:14 PM new
why dont you suggest him go check with his local post office?
-sig file -------
Eat grass,kick ass,never go belly up!
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sparkz
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posted on April 1, 2005 07:10:03 PM new
Stop...He would have a better chance of locating it if he checked with his local customs office and see if they know which one of their sticky fingered employees took it home and gave it to his wife for a Christmas present.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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paloma91
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posted on April 2, 2005 12:22:01 PM new
Thanks everyone for your help. The first this I did is called the 800 ASK USPS. They told me to run down to the post office and file a form 542. The local PO didn't know what I was talking about but came back with the form. I filled it out. I also asked the buyer again to check with his customs office and local post office. We'll see what happens.
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skylite
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posted on April 5, 2005 12:54:32 PM new
also there is a problem with Canada Post, all mail coming into the country has to go through these special scanning machines, they used to have 5 major points of entery into canada, but canada post decentralized it to 2 major points east and west locations prior to that there used to be some in the center part of canada
anyway because of the reduction of the scanning devices the 2 existing points of entery were overloaded and breaking down, thus mail coming from out of country was taking up to 10 weeks for arrival.....blame canada post and it's cutbacks, they have been really slicing quality for profit....
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agitprop
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posted on April 6, 2005 03:37:25 PM new
Also Canada Post instituted some really dumb labelling requirements ahead of the 2004 Christmas mail period that resulted in a significant number of international packages being refused entry into Canada... Some were RTS (returned to sender) while others ended up in the Dead Letter office.
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paloma91
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posted on April 6, 2005 05:34:34 PM new
What's weird about this whole thing is that I mailed it in september. It should have gone to Canada or back to me by now. Don't you think?
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agitprop
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posted on April 7, 2005 02:46:54 AM new
paloma91,
I can't stress the importance of a large printed return address on all packages especially cross border ones. Also make sure that labels are waterproof so they are still readable if soaked (happens more often than you'd expect).
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ladyjewels2000
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posted on April 7, 2005 03:41:27 AM new
I won't ship anywhere internationally without a certificate of mailing. It doesn't insure, it doesn't track but it is proof that you mailed it.
Anytime I have a international customer say they didn't get their package, I say I have a certificate of Mailing that shows it was sent xxx day. Funny usually arrives the next day???
Of course it sounds like they really have some problems in Canada. And I just mailed 3 packages there this week. This should be fund.
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