Home  >  Community  >  The eBay Outlook  >  Bidder Screws Up Auction, What To Do


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 upriver
 
posted on August 27, 2005 09:12:43 PM new
Auction ends tonight at 18:46 with winning bid of $155.49. Good news, especially as this was my expected main auction of the past week.

Two minutes AFTER auction ends, winning bidder e-mails and says, quote: Please retract my last bid. I meant to bid 46.99 and decimal point did not register. Sorry.

So, 2nd placed bidder is at $152.99, but placed all bids in last three minutes, competing against the top bidder who is apparently withdrawing.

3rd placed bidder's highest bid was $56.50.

So, what do I do:

1. Don't sell to anyone, just re-list?

2. Offer to under-bidder at 2nd chance offer amount of $152.99?

3. Offer to under-bidder at amount one bid increment above 3rd place bidder's high bid, about $58.00 or so.

4. Regardless of above, would you leave negative feedback for the sod who screwed things up?

 
 sparkz
 
posted on August 27, 2005 09:40:24 PM new
No need to get into a pissing match with the high bidder. He already told you he won't pay. Do a second chance offer to the underbidder. It's only $2.50 less (now I sound like Pierre when he said "It's only a dollar".) Then file fvf on the high bidder and block him from future auctions. If the second chance offer doesn't work out, relist.




A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
 
 TheFamilyBiz
 
posted on August 28, 2005 05:54:56 AM new
Good recommendation from Sparkz. But, do it quickly so your underbidder doesn't go off and find something else to spend their money on...

And, cross your fingers they accept 2nd Chance Offers, too.


 
 upriver
 
posted on August 28, 2005 07:03:03 AM new
Thanks Sparkz & Biz, have done that, though in my experience 2nd offers almost never get accepted, so I'll have to re-list likely.

Kind of galling, even without the false bid, it would have been my best sale this week, now nada. Bidders get a chance when they bid to confirm their bid amount is correct, too bad this guy couldn't figure it out.

Anyway, thanks for the input, moving on...

 
 neglus
 
posted on August 28, 2005 09:08:24 AM new
Well, look on the bright side...if the buyer cancelled bid you might only have gotten $60 for the item and if it's worth more your aren't stuck. You can relist (if the 2nd place bidder doesn't want it at the $150 price) at a more advantageous time.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 jake
 
posted on August 28, 2005 09:43:19 AM new
I'm beginning to dread any items that get bid up to the $100+ area. More often than not, they're flakes that don't pay.

On a good note, I had a 2nd chance offer sale for an item I had 2 of. Weird thing is, there were several of this exact same item listed in stores for a much lower price. And a couple of weeks ago I sold an auction item for 20 times the amount of the same item listed in stores ($5 vs $100). Don't bidders even look at store listings???


 
 
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