ladyjewels2000
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posted on September 30, 2005 01:12:40 PM
I just got a call for a company that said they were calling for ebay to inform me that ebay had reorganized their jewelry category and that new vintage style jewelry was no longer allowed in the vintage jewelry category.
How weird is that???
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cblev65252
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posted on September 30, 2005 01:25:20 PM
Are you sure it wasn't a competitor that got your phone number somehow? Seems like an odd phone call. I never list things that aren't vintage in the vintage category. However, if eBay has the money to hire a company to call jewelry sellers then they need to give us a free listing day.
Cheryl
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powerwebmedia
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posted on September 30, 2005 01:53:10 PM
I somehow doubt eBay would phone people. They would put an alert in your message centre under "My eBay" and send you a personalized email.
Then, and only then, they might call, but not for a routine change. The only way I can see them calling you is for an emergency or fraud. I phoned them once for something urgent and they told me they don't like to handle things over the phone, but rather by email since they are an Internet based company.
I'd be suspicious about ANY eBay related phone call. Maybe now that phishing, spoofing and fake emails aren't as effective as they used to be, people are resorting to phoning.
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ladyjewels2000
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posted on September 30, 2005 03:10:11 PM
Well she did have my email address and said they would send me an email with the changes listed. I said OK but I'm not going to reply to it or click any link - I still have not gotten that email yet.
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max40
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posted on September 30, 2005 03:18:45 PM
Could it have been from a disgruntled customer who thought she was buying a piece of vintage jewelry from you?
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ladyjewels2000
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posted on September 30, 2005 03:52:52 PM
I don't think so - sounded like a marketing call if you know what I mean plus I have gotten good FB from all my recent jewelry sales. I have always tried to be very careful to list in the correct category.
I think they were just trying to trick me into clicking that link. Someone else posted something like this a few weeks ago - different issue same plot.
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fenix03
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posted on September 30, 2005 04:32:08 PM
::I somehow doubt eBay would phone people. ::
They do it all the time! I used to get calls regarding upcoming promotions etc. Finally switched my preferences because the protions were for the US site and I sell on the UK site.
If you have a store they call you tell you how they feel you can improve it... I had one guy suggesting better titles for my items.. of course he knew nothing about my market and was telling me to remove some rather important words.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
An intelligent deaf-mute is better than an ignorant person who can speak.
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sparkz
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posted on September 30, 2005 04:36:54 PM
Ebay is too cheap to spend money on a long distance call unless it concerns something that could cost them money, or unless you're a titanium powerseller. That call was a spoof. Be sure to post the headers of the follow up email they promised to send to you, if it ever arrives. Category changes are always announced in the general announcements board and via email to sellers who have listed in that particular category on a regular basis.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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carolinetyler
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posted on September 30, 2005 05:05:26 PM
I've never heard of a call like that - how could anyone get your phone number from your Ebay auction? If they've had a transaction with you they can do a request for information, but you are notified by email if they do that and supply their contact information.
~~~~~~~~~~~~~~~~~~
 Caroline
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NEGLUS
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posted on September 30, 2005 05:16:31 PM
I think that ebay has hired marketing companies in the past to call sellers about one thing or another - for awhile it was to persuade them to open an ebay store. Perhaps ebay, realizing that a change like that could have a major impact on some sellers decided to try to soften the blow by preparing sellers for the change. It might not be a scam
-------------------------------------
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
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paloma91
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posted on September 30, 2005 05:47:17 PM
Do you have caller id? write down the number and google it?
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ewora
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posted on September 30, 2005 06:26:07 PM
I used to get calls from Zach in their Salt Lake office once a month. He called this last winter about 4 or 5 months in a row. He was very helpful. I mentioned to an ebay employee at ebay live that I missed his calls and he calls me the following month!
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davidsmom
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posted on September 30, 2005 10:16:29 PM
I had the same phone call today, about the vintage jewelry category. I didn't think it was a spoof though. Now I am beginning to wonder. She said an email would be forthcoming, but I have yet to receive it. Now I think I'll just delete it.
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sthoemke
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posted on September 30, 2005 10:52:22 PM
I'm betting its a spoof. Scammers trying to be sneaky, making you try to click a fake ebay link in an email so they can steal your password. Forward the email to [email protected] and see if it is real or not.
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powerwebmedia
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posted on October 1, 2005 05:46:17 AM
Hmmm, I always got the impression that eBay preferred to do everything online rather than by phone since they area an internet company. That's exactly what they told me when "I" called "them" a couple of weeks ago. Glad I don't get those telemarketing calls from eBay though! I didn't even know they did that.
But yes, any email appearing to be from eBay can be suspect. The scammers are getting pretty good at those. The way I see it, if it's important, open a new browser window and log into your eBay account. Anything that eBay needs to communicate to you will come up when you log in. Now that they have a message center you can be sure to find it in there.
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sthoemke
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posted on October 1, 2005 12:29:49 PM
eBay has better things to do than call people telling them that new vintage style jewelry is no longer allowed in the vintage jewelry category. And I'm sure they don't pay other companies to do that for them.
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fenix03
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posted on October 1, 2005 03:36:01 PM
St - you also insisted that ebay doesn't call people but we know that is not true.
If Lady is a high volume seller/power seller in the catagory it is not inconcievable that thy would go the extra mile to let people know. Especially since there has been a great deal of complaints by vintage sellers in the catagory. They call would let the sellers of new vintage style jewelry that they need to look to a new catagory ort let genuine vintage sellers know that they are attempting to unclutter the catagory. It's a completely logical step.
Strange that so many complain that eBay is to impersonal and and but then when they stray from the preconvieved formula everyone thinks that it must be wrong.
I have never in my life encountered such a concentrated population of paranoids and cynics.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
An intelligent deaf-mute is better than an ignorant person who can speak.
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sthoemke
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posted on October 1, 2005 04:02:56 PM
I never said ebay never call anybody. I'm sure ebay calls people for lots of reasons.
I just doubt they call to let people know vintage style jewelry is no longer allowed in the vintage jewelry category, and that they would be sending an email about it.
Sounds like a phish/spoof to me.
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powerwebmedia
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posted on October 1, 2005 04:34:48 PM
I was suspicious just becuase as far as I knew eBay was not in the habit of phoning people, and in my own experience was told that they prefer to handle things by email since they are an Internet company.
If they regularily phoned people then I might be more convinced. But also, the follow-up email that was promised in the phone call never came through. If that ever happens to me, I'd still be cynical and paranoid and ask for his/her extension. Then call back and ask for them just to be sure.
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longtime1
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posted on October 1, 2005 07:08:48 PM
Nothing weird or phishy about it. It was a totally 100% legitimate call from Ebay.
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fenix03
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posted on October 1, 2005 07:35:07 PM
The thing about phishing and spoofs is that their purpose is to get something valuable. What would be the financial benefit of a complete stranger making a false phone call that does nothing more than inform one of a change in a commonly used catagory?
If you look at the announcements you'll see that there have been updates in the jewelry catagory and lo and behold... one of the updates is the addition of New, Vintage Reproductions as a subcatagory of Vintage.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
An intelligent deaf-mute is better than an ignorant person who can speak.
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davebraun
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posted on October 1, 2005 09:58:57 PM
eBay calls me occasionally to make me aware of upcoming promotions. PayPal also calls about every three months to see how it's going. They also notify me by email.
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pyourdon
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posted on October 2, 2005 05:50:41 AM
I also received the same call, about the new eBay vintage and antique jewelry policy. I wasn't home, so it got recorded on my answering machine. It seemed weird, as if it were the eBay police calling!
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ladyjewels2000
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posted on October 2, 2005 01:32:26 PM
I'm not a really big jewelry seller anymore but do sell it from time to time.
I never did get that email - did anyone else that got the call??
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powerwebmedia
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posted on October 2, 2005 05:38:12 PM
Just thought... maybe if eBay does call it's to check and see if the phone numbers are really working and not a fake number, fax, disconnected, etc?
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davidsmom
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posted on October 2, 2005 06:46:19 PM
No ladyjewels, I never did get a follow up email after they called.
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sparkz
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posted on October 2, 2005 07:09:33 PM
Ladyjewels2000...PWM has a point. If someone has turned you in for invalid contact info, Ebay will most definitely phone you to ascertain that you have a working number. They used to send 3 emails to test an email addy on file, but with all the spoofs lately asking people to verify their information, I don't know how they could convince a person that their email was legit. I'm not sure what their proceedure is now for checking out these claims. Bottom line is, any followup email you receive as a result of that phone call will also show up in your messages file in My Ebay. They now always preface any email sent to you with your name as registered with them.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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ladyjewels2000
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posted on October 3, 2005 03:50:01 PM
Well I got my email today and there was a link in it - they told me there wouldn't be??
Does anyone have that link to ebay to send it to be checked out.
thanks
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fenix03
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posted on October 3, 2005 03:57:05 PM
[email protected]
~~~ • ~~~ • ~~~ • ~~~ • ~~~
An intelligent deaf-mute is better than an ignorant person who can speak.
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fenix03
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posted on October 3, 2005 03:57:45 PM
BTW - when they tell you there will not be a link they mean link to a log-in - not link to their website.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
An intelligent deaf-mute is better than an ignorant person who can speak.
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